--001a114876e294e70e055ae22bad Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good morning Amelia, Maria forwarded me your email. I wanted to let you know that we will, without a doubt, staff the shift on Monday with a top quality caregiver. I understand that this is a stressful time for you guys, but you need to trust us. This is what we do. Amanda is awaiting confirmation from several candidates so that we can select the best match. We'll have news shortly. Since I've started working with Home Care Assistance we've never missed a shift. Even in emergency situations, one of our care managers will travel to be with your mother to ensure she's never alone. That's our commitment to you. Should you have any concerns, don't hesitate to contact me. Best, Timothy. > > *From:* Amelia Watkins > *Date:* October 6, 2017 at 10:43:09 AM GMT-4 > *To:* Anna Watkins Porter , Maria Licoudis mlicoudis@homecareassistance.com>, "aallard@homecareassistance.com" aallard@homecareassistance.com> > *Subject:* *Fwd: Starting date* > > Hi Maria and Amanda, > > Just checking in regarding Monday -- and I wanted you to see the email > chain below, as I did raise my concern about Thanksgiving care on Septemb= er > 19th, so that you would have plenty of time to know that Mum would need t= o > have care that day. Please see Tim's reply below. > > You can imagine how stressful and concerning this is all is on our end. > Please let us know if we need to make calls to other agencies or reach ou= t > to our private network as it is now Friday. > > Thanks so much, > > Amelia > > > ---------- Forwarded message --------- > ---------- Forwarded message --------- > From: Amelia Watkins > Date: Tue, Sep 19, 2017 at 6:08 PM > Subject: Re: Starting date > To: Timothy Thomas > > > Great -- and reassuring! > > I'll keep you updated. > > On Tue, Sep 19, 2017 at 6:08 PM Timothy Thomas > wrote: > >> Hi Amelia, >> >> That's exciting news. We're set to begin as early as Monday so no issues >> at all if it has to wait until Thursday / Friday. >> >> Weekend care should be organized by tomorrow or Thursday of this week at >> the latest. We have some candidates that I'll be meeting with tomorrow i= n >> order to review your mother's needs and select the best fit. Canadian >> Thanksgiving is October 9th so we still have a weekend in between then. = We >> always provide care on holidays unless families instruct us otherwise. >> >> I'll be in touch in the coming day or two with news on our weekend >> candidate. >> >> Best, >> Tim >> >> On Tue, Sep 19, 2017 at 5:41 PM, Amelia Watkins > > wrote: >> >>> Hi Tim, >>> >>> Just want to be in touch regarding a start date next week for Mum's >>> care. We are looking at a move-in date of as early as Monday, but we wo= n't >>> be starting Mum at RS until we are all set and organized. So, I'm think= ing >>> that means starting on Thursday or Friday? Does that work? >>> >>> What about weekend care? It's Canadian Thanksgiving so