--94eb2c191e2ce3ea7f055a53232c Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi, We won't be there till 9-9:30 Sandy needs to go to reception and get a key. Thanks! Anna On Fri, Sep 29, 2017 at 6:22 AM Timothy Thomas wrote: > Good morning Anna, > > I=E2=80=99ll give a call later this morning to discuss options. > > In the meantime will you be there at 8:30am when Sandy arrives? Or should > I have her meet Caroline to pick up a key? > > Thanks. > > > Timothy Thomas > Home Care Assistance > 514-907-5065 > www.HomeCareAssistanceMontreal.ca > > > On Sep 29, 2017, at 1:12 AM, Anna Watkins Porter annawatkinsporter@gmail.com> wrote: > > Hi Tim--and cc Caroline here- > > We're just realizing that since my mum is locked into her apartment at > night and can't walk to the door (or should not) Sandy needs to get a key= / > master from reception in the AM > > Caroline - the key you gave us is not the right one- I gave it back to > reception. > > We still don't have the proper keys for our apartment yet. Once we do on= e > should be left for the aides at reception. > > Sandy should not ring or knock as I'm concerned my mum will try and get > out of bed. Last night when the night aide left she left the door open bu= t > we were not comfortable with this and she had someone from 3rd floor lock > the door . > > We've been told that the apartment must be locked at all times for > security and theft purposes. Maybe we should get a lock box as well? > > We need to figure this out without having multiple keys in circulation et= c > > Thanks! > > Anna > > --94eb2c191e2ce3ea7f055a53232c Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi, We won't be there till 9-9:30 Sandy needs to go to reception and get a key. Thanks! Anna On Fri, Sep 29, 2017 at 6:22 AM Timothy Thomas < tt@homecareassistance.com &g= t; wrote: Good morning Anna, I=E2=80=99ll give a call later this morning to discuss op= tions.=C2=A0 In the meantime will you be there at = 8:30am when Sandy arrives? Or should I have her meet Caroline to pick up a = key? Thanks.=C2=A0 Timothy Thomas Home Care Assistance 514-907-5065 www.HomeCareAss= istanceMontreal.ca On Sep 29= , 2017, at 1:12 AM, Anna Watkins Porter < annawatkinsporter@gmail.com > wrote= : Hi Tim--and cc Caroline here-= =C2=A0 We're just realizing that since my mum is locked in= to her apartment at night and can't walk to the door (or should not) Sa= ndy needs to get a key / master from reception in the AM Caroline - the key you gave us is not the right one- I gave it back = to reception. We still don't have the proper k= eys for our apartment =C2=A0yet. Once we do one should be left for the aide= s at reception.=C2=A0 Sandy should not ring or= knock as I'm concerned my mum will try and get out of bed. Last night = when the night aide left she left the door open but we were not comfortable= with this and she had someone from 3rd floor lock the do