--Apple-Mail-510902AC-8F16-42A1-ADC9-F7FC772E782F Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable Good morning Anna, I=E2=80=99ll give a call later this morning to discuss options.=20 In the meantime will you be there at 8:30am when Sandy arrives? Or should I h= ave her meet Caroline to pick up a key? Thanks.=20 Timothy Thomas Home Care Assistance 514-907-5065 www.HomeCareAssistanceMontreal.ca > On Sep 29, 2017, at 1:12 AM, Anna Watkins Porter wrote: >=20 > Hi Tim--and cc Caroline here-=20 >=20 > We're just realizing that since my mum is locked into her apartment at nig= ht and can't walk to the door (or should not) Sandy needs to get a key / mas= ter from reception in the AM >=20 > Caroline - the key you gave us is not the right one- I gave it back to rec= eption. >=20 > We still don't have the proper keys for our apartment yet. Once we do one= should be left for the aides at reception.=20 >=20 > Sandy should not ring or knock as I'm concerned my mum will try and get ou= t of bed. Last night when the night aide left she left the door open but we w= ere not comfortable with this and she had someone from 3rd floor lock the do= or . >=20 > We've been told that the apartment must be locked at all times for securit= y and theft purposes. Maybe we should get a lock box as well? >=20 > We need to figure this out without having multiple keys in circulation etc= >=20 > Thanks! >=20 > Anna --Apple-Mail-510902AC-8F16-42A1-ADC9-F7FC772E782F Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Good morning Anna, I=E2=80= =99ll give a call later this morning to discuss options. In the meantime will you be there at 8:30am when Sandy arrives? O= r should I have her meet Caroline to pick up a key? Thanks. Timothy Thomas Home Care Assistance 514-907-50= 65 www.HomeCareAssistanceMontreal.ca On Sep 29, 2017, at 1:12 AM, Anna Watkins Porter < annawatkinsporter@gmail.com > wrote: = Hi Tim--and cc Caroline here- We're just realizing that since my mum is locked into her apartmen= t at night and can't walk to the door (or should not) Sandy needs to get a k= ey / master from reception in the AM Caroline - the= key you gave us is not the right one- I gave it back to reception. We still don't have the proper keys for our apartment  = ;yet. Once we do one should be left for the aides at reception. Sandy should not ring or knock as I'm concerned my mu= m will try and get out of bed. Last night when the night aide left she left t= he door open but we were not comfortable with this and she had someone from 3= rd floor lock the door . We've been told that the a= partment must be locked at all times for security and theft purposes. Maybe w= e should get a lock box as well? We need to figure t= his out without having multiple keys in circulation etc = Thanks! Anna = --Apple-Mail-510902AC-8F16-42A1-ADC9-F7FC772E782F--