Re: Client Roni Hirsch

From
Ali Malik <ali.malik@thekey.com>
To
Dov Gandell <dgandell@gmail.com>
CC
Cheryl Cartwright <ccartwright@thekey.com>, Timothy Thomas <tt@thekey.com>, Tim Thomas <tthomas@thekey.com>, Sumira Suthesan <sumira.suthesan@thekey.com>
Date
Tue, 21 Mar 2023 09:22:17 -0400
Folder
INBOX
--00000000000075527005f768efea Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Dov, The GST and QST numbers are at the bottom of every invoice. thank you On Mon, Mar 20, 2023 at 5:49=E2=80=AFPM Ali Malik wr= ote: > Hi Dov, > > Please see attached last 3 weeks of invoices. This week's invoice will be > going out tomorrow, you should receive an automatic email. I will look to > see and review with my team as to why you did not get last week's email a= s > I see that is the only one missing. I sent you a test email just to ensur= e > outlook is working. > > @Cheryl Cartwright @Timothy Thomas > Are you guys able to provide Dov with our HST number if > all possible? > > > thank you, > > > On Mon, Mar 20, 2023 at 5:09=E2=80=AFPM Dov Gandell = wrote: > >> lastly, ali, i am also receiving all of these email communications but >> not the invoices? i have nothing in my spam folder from your company. >> please send the last two weeks of invoices again. if the hst number is >> available, the accountant will use that also. thank you. >> >> dov >> >> On Mon, Mar 20, 2023 at 4:45=E2=80=AFPM Dov Gandell = wrote: >> >>> thank you for your prompt response. i have not received invoices since >>> signing up for the PAD. the last invoice i have by email is 47336, two >>> weeks ago. i would look at your outlook again. i received every othe= r >>> invoice, often multiple reminders, when the company did not have direct >>> access to our bank account. >>> >>> you misspelled my mother's last name in your email. her surname is >>> spelled hirsch and not hirsh. also, it is implausible that you have tw= o >>> clients with identical names Roni Hirsh. one name may be similar but i >>> think the chances are exceedingly low that both the given and surnames = are >>> identical. >>> >>> our accountant asked for the company hst number. if you do not >>> have one, i will relay to the accountant. thank you. >>> >>> dov >>> >>> >>> >>> On Mon, Mar 20, 2023 at 4:05=E2=80=AFPM Ali Malik wrote: >>> >>>> Hi Dov, >>>> >>>> Yes this is our official receipt in which we send to all of our client= s >>>> requesting statements. This should suffice for tax purposes as it has = all >>>> information needed. If the accountant requires any backup, for CRA, th= ey >>>> ask for specific invoices as they have a more detailed description. >>>> >>>> Also I just checked our outlook mailbox and it looks like all invoices >>>> are getting sent to you on a weekly basis. I know you brought up an is= sue >>>> where invoices are getting to you, can you check your junk mail please= ? >>>> >>>> Further more the issue in regards to the additional charge, this was a= n >>>> accident on our end because we have a new client who has an identical = name >>>> as Roni Hirsh , the payments were added to one account. Rest assured t= his >>>> will not happen again as I have informed the team to ensure every week= to >>>> separate the charges.We have a credit on your account due to th

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