--00000000000059b8fd05f75be7b1 Content-Type: multipart/alternative; boundary="00000000000059b8fa05f75be7af" --00000000000059b8fa05f75be7af Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Dov, Please see attached last 3 weeks of invoices. This week's invoice will be going out tomorrow, you should receive an automatic email. I will look to see and review with my team as to why you did not get last week's email as I see that is the only one missing. I sent you a test email just to ensure outlook is working. @Cheryl Cartwright @Timothy Thomas = Are you guys able to provide Dov with our HST number if all possible? thank you, On Mon, Mar 20, 2023 at 5:09=E2=80=AFPM Dov Gandell wr= ote: > lastly, ali, i am also receiving all of these email communications but no= t > the invoices? i have nothing in my spam folder from your company. pleas= e > send the last two weeks of invoices again. if the hst number is availabl= e, > the accountant will use that also. thank you. > > dov > > On Mon, Mar 20, 2023 at 4:45=E2=80=AFPM Dov Gandell = wrote: > >> thank you for your prompt response. i have not received invoices since >> signing up for the PAD. the last invoice i have by email is 47336, two >> weeks ago. i would look at your outlook again. i received every other >> invoice, often multiple reminders, when the company did not have direct >> access to our bank account. >> >> you misspelled my mother's last name in your email. her surname is >> spelled hirsch and not hirsh. also, it is implausible that you have two >> clients with identical names Roni Hirsh. one name may be similar but i >> think the chances are exceedingly low that both the given and surnames a= re >> identical. >> >> our accountant asked for the company hst number. if you do not have one= , >> i will relay to the accountant. thank you. >> >> dov >> >> >> >> On Mon, Mar 20, 2023 at 4:05=E2=80=AFPM Ali Malik = wrote: >> >>> Hi Dov, >>> >>> Yes this is our official receipt in which we send to all of our clients >>> requesting statements. This should suffice for tax purposes as it has a= ll >>> information needed. If the accountant requires any backup, for CRA, the= y >>> ask for specific invoices as they have a more detailed description. >>> >>> Also I just checked our outlook mailbox and it looks like all invoices >>> are getting sent to you on a weekly basis. I know you brought up an iss= ue >>> where invoices are getting to you, can you check your junk mail please? >>> >>> Further more the issue in regards to the additional charge, this was an >>> accident on our end because we have a new client who has an identical n= ame >>> as Roni Hirsh , the payments were added to one account. Rest assured th= is >>> will not happen again as I have informed the team to ensure every week = to >>> separate the charges.We have a credit on your account due to the >>> overcharge, we will not charge until that credit is taken up. >>> >>> We apologize, Dov for the inconvenie