This is a multipart message in MIME format. ------=_NextPart_000_038E_01D8A34E.923CE2F0 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable Hi Tim / Araceli / Yukari, =20 Can you please reach out to the CGs below: Melissa Austin for Riverside = and Teruo Kawamura for Millenia. Let me know how you addressed their = concerns and the outcome? =20 =20 Southwest Riverside 7/22/22 8:32 AM Go to Response = =20 5 Reason for CG NPS Score Well lots of confusion a new change every week no one communicates and = we have not one incentive not a paid birthday off most of us = don=E2=80=99t get a chance to work holidays so we don=E2=80=99t receive = that only some people recieve extra pay to cover a shift I never have we = recieve no bonuses has had gone up but our return mileage = doesn=E2=80=99t match up we still have to pay out of pocket I think some = appreciation is needed o know I don=E2=80=99t feel it Caregiver Name (Optional) Melissa austin Southwest Reason for CG NPS Score There is no job now. I have been waiting for next job to do. If this situation continues on and on, I have to find out another job. Caregiver Name (Optional) Teruo Kawamura =20 Thanks, =20 Kerry =20 From: Melissa Reyes =20 Sent: Friday, July 29, 2022 9:52 AM To: Kerry Sirkka Cc: Aileen Ruffin ; Alex Hodges = ; Angie Markwell ; Keri = Thrush ; Melissa Reyes = ; Sandi Gunnett = ; Sky Cross Subject: Re: Weekly Caregiver Exceptions Report =20 Yukari Roberts and Tim Thompson for Milennia =20 Araceli Gutierrez for Riverside.=20 =20 On Fri, Jul 29, 2022 at 9:22 AM Kerry Sirkka > wrote: @Sandi Gunnett , =20 Can you please advise who the go-to person would be for Millennia? =20 =20 @Melissa Reyes and = @Angie Markwell , =20 Please advise who can follow-up with Long Island and Riverside? I would = like to close the loop with the CGs below=20 =20 Thanks, =20 N East =20 Long Island 7/23/22 11:07 AM Go to Response = =20 2 Reason for CG NPS Score The need more money for living job payment Caregiver Name (Optional) Beverley Whittingham =20 Southwest Riverside 7/22/22 8:32 AM Go to Response = =20 5 Reason for CG NPS Score Well lots of confusion a new change every week no one communicates and = we have not one incentive not a paid birthday off most of us = don=E2=80=99t get a chance to work holidays so we don=E2=80=99t receive = that only some people recieve extra pay to cover a shift I never have we = recieve no bonuses has had gone up but our return mileage = doesn=E2=80=99t match up we still have to pay out of pocket I think some = appreciation is needed o know I don=E2=80=99t feel it Caregiver Name (Optional) Melissa austin =20 Southwest Millennia 7/20/22 7:35 AM Go to Response = =20 5 Reason for CG NPS Score There is no job now. I have been waiting for next job to do. If this situation continues on and on, I have to find out another job. Caregiver Name (Optional) Teruo Kawamura =20 Kerry Sirkka=20 Head of Caregiver Experience =09 Please note my email has changed