--Apple-Mail=_B707774B-746D-48CB-9D0E-FED23BFBC424 Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=utf-8 Sounds like a good idea. Tim Thomas Home Care Assistance (Montr=C3=A9al) 4464 Ste. Catherine Ouest Westmount, Qu=C3=A9bec H3Z 1R7 Tel: 514 907 5065 <> Fax: 514 907 5067 <>=20 tthomas@homecareassistance.com www.homecareassistancemontreal.ca www.facebook.com/hcamontreal www.twitter.com/hcamontreal > On May 8, 2019, at 11:04 AM, Sandra Daoust = wrote: >=20 > Hi! > Just keeping you both in the loop. We have had a few residence shifts = that were booked but not confirmed, in writing, with the residences. The = one today, worked out ok as the residence kept the caregiver anyway, but = I took the opportunity to speak to Sabrina and suggest a tracking system = to fix the issue. I suggested developing a google spreadsheet where the = shifts can be entered and tracked... who ordered the shift, when, was it = confirmed, etc.=20 > She did right away and we will see how it goes and adjust as needed. > Continual improvement! >=20 > =20 > Sandra Daoust > Directrice des Op=C3=A9rations/Operations Manager >=20 > Home Care Assistance (Montr=C3=A9al) Inc. >=20 > 4464 Ste. Catherine Ouest >=20 > Westmount, Qu=C3=A9bec >=20 > H3Z 1R7 >=20 > Tel: 514 907 5065 <> - Fax: 514 907 5067 <> > sdaoust@homecareassistance.com > www.homecareassistance.com = > =20 --Apple-Mail=_B707774B-746D-48CB-9D0E-FED23BFBC424 Content-Type: multipart/related; type="text/html"; boundary="Apple-Mail=_A0021AD5-84EB-4410-BBFB-71AA0AA51781" --Apple-Mail=_A0021AD5-84EB-4410-BBFB-71AA0AA51781 Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset=utf-8 Sounds like a good idea. Tim = Thomas <span = style=3D"color: rgb(0, 0, 0); font-family: Helvetica; font-size