--00000000000063a62e0601c9bbb5 Content-Type: multipart/alternative; boundary="00000000000063a62c0601c9bbb4" --00000000000063a62c0601c9bbb4 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you On Mon, Jul 31, 2023 at 7:47=E2=80=AFAM Tim Thomas wro= te: > Fine with me and I suspect Aaron would be done by then. > > > > *Tim Thomas Sr.* > *514: 726 7647* > > tthomas@thekey.com > > > > > > > On Jul 31, 2023, at 10:38 AM, Sumira Suthesan > wrote: > > Hi Tim, > > Yes, that works for me. I need to use QB around 3pm today, is that okay? > > Thanks, > Sumira > > On Mon, Jul 31, 2023 at 7:28=E2=80=AFAM Tim Thomas w= rote: > >> Anytime after 1 p.m. EST is fine with me. Sumira, Ali=E2=80=A6does that= work for >> you also? >> >> >> >> *Tim Thomas Sr.* >> *514: 726 7647* >> >> tthomas@thekey.com >> >> >> >> >> >> >> On Jul 31, 2023, at 10:12 AM, Aaron Worob wrote: >> >> Hi Team, >> >> I am able to connect to the Quickbooks server, and was able to restore >> the Windows explorer. However, we are seeing the trouble repeat when the >> computer is rebooted. I need to do some research into the issue, as Wind= ows >> is not providing a clear cause with any sort of logging or error message= s. >> With the computer back up and running, I do not want to interrupt the fl= ow >> of your work. Is there a good time later today that I could spend an hou= r >> or so troubleshooting with the computer? >> >> Thank you, >> Aaron Worob >> Network/Systems Administrator >> *aaron.worob@thekey.com * >> [image: TheKey] >> >> On Mon, 31 Jul at 9:40 AM , TimThomas >> wrote: >> Hello Aaron, >> >> We have a urgent problem with the QuickBooks computer. I can=E2=80=99t g= et pass >> the login screen. >> >> After I enter the login password, the screen goes black. I have reboote= d >> the pc several times and tried again but the problem remains. >> >> Can you look into it as soon as possible? >> >> >> >> >> *Tim Thomas Sr.* >> *514: 726 7647* >> >> tthomas@thekey.com >> >> >> >> >> >> >> 382487:611100 >> >> >> > --00000000000063a62c0601c9bbb4 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you On Mon, Jul 31, 2023 at 7:47=E2=80=AFAM Tim Thoma= s < tthomas@thekey.com > wrot= e: Fine with me and I suspect Aaron would be done= by then. Tim Thomas Sr. <div dir=3D"auto" style=3D"letter-spacing:normal;text-align:start;text-in= dent:0px;text-transform:none;white-space:normal;word-