--Apple-Mail=_903513E7-B30F-44A7-879A-E7467DDC0C07 Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=utf-8 Fine with me and I suspect Aaron would be done by then. Tim Thomas Sr. 514: 726 7647 tthomas@thekey.com > On Jul 31, 2023, at 10:38 AM, Sumira Suthesan = wrote: >=20 > Hi Tim, >=20 > Yes, that works for me. I need to use QB around 3pm today, is that = okay? >=20 > Thanks, > Sumira >=20 > On Mon, Jul 31, 2023 at 7:28=E2=80=AFAM Tim Thomas > wrote: > Anytime after 1 p.m. EST is fine with me. Sumira, Ali=E2=80=A6does = that work for you also? >=20 > >=20 > Tim Thomas Sr. > 514: 726 7647 >=20 > tthomas@thekey.com >=20 >=20 >=20 >=20 >=20 >=20 >> On Jul 31, 2023, at 10:12 AM, Aaron Worob > wrote: >>=20 >> Hi Team,=20 >>=20 >> I am able to connect to the Quickbooks server, and was able to = restore the Windows explorer. However, we are seeing the trouble repeat = when the computer is rebooted. I need to do some research into the = issue, as Windows is not providing a clear cause with any sort of = logging or error messages. With the computer back up and running, I do = not want to interrupt the flow of your work. Is there a good time later = today that I could spend an hour or so troubleshooting with the = computer? >>=20 >> Thank you, >> Aaron Worob >> Network/Systems Administrator >> aaron.worob@thekey.com >> >> On Mon, 31 Jul at 9:40 AM , TimThomas > wrote: >> Hello Aaron, >>=20 >> We have a urgent problem with the QuickBooks computer. I can=E2=80=99t = get pass the login screen. >>=20 >> After I enter the login password, the screen goes black. I have = rebooted the pc several times and tried again but the problem remains. >>=20 >> Can you look into it as soon as possible? >>=20 >>=20 >>=20 >>=20 >> Tim Thomas Sr. >> 514: 726 7647 >>=20 >> tthomas@thekey.com >>=20 >>=20 >>=20 >>=20 >>=20 >>=20 >> 382487:611100 >=20 --Apple-Mail=_903513E7-B30F-44A7-879A-E7467DDC0C07 Content-Type: multipart/related; type="text/html"; boundary="Apple-Mail=_30FC1E3F-DC9D-487F-83D6-22518D6F38BD" --Apple-Mail=_30FC1E3F-DC9D-487F-83D6-22518D6F38BD Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset=utf-8 Fine = with me and I suspect Aaron would be done by then. Tim Thomas Sr. <div dir=3D"auto" style=3D"caret-color: rgb(0, 0, 0); color: = rgb(0, 0, 0); letter-spacing: normal; text-align: start; text-indent: = 0px; text-transform: none; white-space: normal; word-spacing: 0px; = -webkit-text-stroke-width: 0px; text-decoration: n