--000000000000d41ec80625b71e26 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks, Amanda! Do we have a workaround or any suggestions on what we can do while waiting for a permanent solution? This is causing a lot of angst. I also think it would be beneficial to send a communication out to the RDO's, Chris Reese and Cristal Munoz so that they are aware and can have updates on this. Would also be helpful to add in Elizabeth Clark and Jeannie Ortiz as they have teams auditing this. Happy to help with this if needed. Thank you! On Wed, Oct 30, 2024 at 12:50=E2=80=AFPM Amanda Maldonado wrote: > Hi all, > > PandaDoc had not found a resolution as of our meeting last Thursday. I > will follow up with them again. > > Thanks, > Amanda Maldonado > > On Wed, Oct 30, 2024 at 2:40=E2=80=AFPM Renee Drobek > wrote: > >> Looping in @Amanda Maldonado who has been >> helping on this issue. >> >> Amanda- do you have any updates on this? >> >> On Wed, Oct 30, 2024 at 2:12=E2=80=AFPM Audra Williams wrote: >> >>> Are we aware there is still an issue with Pandadoc where instead of >>> signature, we are getting an email address in the field? >>> >>> This is causing A LOT of confusion and a terrible client experience. >>> >>> Can someone please help us with this ASAP or update on how this can be >>> corrected? >>> >>> Best, >>> >>> -- >>> Audra Williams >>> Director, Divisional Operations >>> (425) 757-7027 >>> TheKey.com >>> >>> >>> [image: TheKey] >>> >> > > -- > Amanda Maldonado > Salesforce Administrator | *TheKey* > --=20 Audra Williams Director, Divisional Operations (425) 757-7027 TheKey.com [image: TheKey] --000000000000d41ec80625b71e26 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks, Amanda! Do we have a workaround or any suggestions on= what we can do while waiting for a permanent solution?=C2=A0 This is causi= ng a lot of angst.=C2=A0=C2=A0 I also think it would be beneficial to s= end a communication out to the RDO's, Chris Reese and Cristal Munoz so = that they are aware and can have updates on this.=C2=A0 Would also be helpf= ul to add in Elizabeth Clark and Jeannie Ortiz as they have teams auditing = this.=C2=A0 Happy to help=C2=A0with this if needed. Thank you! On W= ed, Oct 30, 2024 at 12:50=E2=80=AFPM Amanda Maldonado < amanda.maldonado@thekey.com= > wrote: = Hi all,=C2=A0 PandaDoc had not found a = resolution=C2=A0as of our meeting last Thursday. I will follow up with them= again.=C2=A0 Thanks,=C2=A0 Amanda Maldo= nado=C2=A0 On Wed, Oct 30, 2024 at 2:40=E2=80=AFPM Renee Drobek < renee.drobek@the= key.com > wrote: Looping in=C2=A0 @Amand= a Maldonado =C2=A0who has been helping on this issue. Amanda- do you have any updates on this? On Wed, Oct 30, 2024 at 2:12= =E2=80=AFPM Audra Williams < audraw@thekey.com > wrote: <div class=3D"gmail_default" = style=3D"font-f