RE: **Important** PandaDoc Issue

This is a multipart message in MIME format. ------=_NextPart_000_0E68_01DB2C6E.21AA1160 Content-Type: multipart/alternative; boundary="----=_NextPart_001_0E69_01DB2C6E.21AA1160" ------=_NextPart_001_0E69_01DB2C6E.21AA1160 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable Following up, apologies if I missed an update. Did this get resolved? =20 Elizabeth Clark=20 Director =20 =20 =20 From: Audra Williams =20 Sent: Wednesday, October 30, 2024 12:58 PM To: Amanda Maldonado Cc: Renee Drobek ; Panda Doc = ; Melissa Reyes ; = Timothy Thomas ; Beth Ann Rosario = ; Kimberly Guerci ; = Tiffany Silton ; Elizabeth Clark = ; Laszlo Kovacs ; Jeannie = Ortiz Subject: Re: **Important** PandaDoc Issue =20 Thanks, Amanda! =20 Do we have a workaround or any suggestions on what we can do while = waiting for a permanent solution? This is causing a lot of angst. =20 =20 I also think it would be beneficial to send a communication out to the = RDO's, Chris Reese and Cristal Munoz so that they are aware and can have = updates on this. Would also be helpful to add in Elizabeth Clark and = Jeannie Ortiz as they have teams auditing this. Happy to help with this = if needed. =20 Thank you! =20 On Wed, Oct 30, 2024 at 12:50=E2=80=AFPM Amanda Maldonado = > = wrote: Hi all,=20 =20 PandaDoc had not found a resolution as of our meeting last Thursday. I = will follow up with them again.=20 =20 Thanks,=20 Amanda Maldonado=20 =20 On Wed, Oct 30, 2024 at 2:40=E2=80=AFPM Renee Drobek = > wrote: Looping in @Amanda Maldonado who = has been helping on this issue. =20 Amanda- do you have any updates on this? =20 On Wed, Oct 30, 2024 at 2:12=E2=80=AFPM Audra Williams = > wrote: Are we aware there is still an issue with Pandadoc where instead of = signature, we are getting an email address in the field? =20 This is causing A LOT of confusion and a terrible client experience. =20 Can someone please help us with this ASAP or update on how this can be = corrected? =20 Best, =20 --=20 Audra Williams Director, Divisional Operations (425) 757-7027 =09 TheKey.com =09 =09 =20 =20 --=20 Amanda Maldonado Salesforce Administrator | TheKey =20 --=20 Audra Williams Director, Divisional Operations (425) 757-7027 =09 TheKey.com =09 =09 =20 =20 ------=_NextPart_001_0E69_01DB2C6E.21AA1160 Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: quoted-printable v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} <!-- /* Font Definitions */ @font-face {font-family:"Cambria Math"; panose-1:2 4 5 3 5 4 6 3 2 4;} @font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4;} @font-face {font-family:"Calibri Light"; panose-1:2 15 3 2 2 2 4 3 2 4;} @font-face {font-family:Verdana; panose-1:2 11 6 4 3 5 4 4 2 4;} @font-face {font-family:Aptos;} @font-face {font-family:"Aptos Narrow";} @font-face {font-family:Roboto; panose-1:2 0 0 0 0 0 0 0 0 0;} @font-face {font-family:Tahoma