--0000000000007618080623e25534 Content-Type: multipart/alternative; boundary="0000000000007618080623e25533" --0000000000007618080623e25533 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello , please note we are currently looking for the a tax exempt letter. We will handle the issue once we can confirm we have a clsc letter. Thank you Melissa Caltagirone Gestionnaire des Aides-Soignants / Caregiver Manager *514 907 5065* TheKey.ca [image: TheKey] On Fri, Oct 4, 2024 at 6:20=E2=80=AFPM wrote: > + Tim for support. > > > > Elizabeth Clark > > Director > > > > > > > > *From:* Kristy Poyner > *Sent:* Wednesday, October 2, 2024 11:16 AM > *To:* joey.taylor@thekey.com; mcaltagirone@thekey.com > *Subject:* Fwd: TAX EXEMPT - [#962719] > > > > Hi Melissa and Joey, > > > > Following up on my last communication on 9/24/24, as we have not received > a response and client Robert Stuart's setting in ClearCare still indicate= s > to charge tax. Please let us know if you have any questions or if there i= s > anyone else that should be included to make this adjustment. > > > > Thank you, > > Kristy > > On Tue, 24 Sep at 4:54 PM , Kristy Poyner wrote: > > Hi Melissa, > > > > I wanted to follow up on Chakera's last email regarding the charge tax > setting in ClearCare as it looks like this setting has not yet been > updated. As a reminder, this setting must be updated in ClearCare if new > clients are tax exempt or if a client switches to tax exempt status. =E2= =80=8B=E2=80=8B > > > > This setting directly impacts the customer tax settings in the billing > system through the integration process. Due to the timing of the > integration process, if affecting the current weeks billing, I recommend > making adjustments to tax settings by 4pm pst Monday to prevent errors. > > > > Please update this field on Roberts profile in ClearCare and let us know > when complete. Billing will review Roberts invoice once it generates on > Wednesday 9/25 to ensure it generates correctly without tax. > > > > [image: Image removed by sender.] > > > > > > Please let us know if you have any questions. > > > > Thanks, > > Kristy Poyner > > > > > > On Mon, 23 Sep at 4:38 PM , Chakera Dixon wrote: > > Hi Melissa Caltagirone, > > > > =E2=80=8BOn the client profile is clearcare, the box is checked for the c= lient to > be charged tax. Please update the client profile in clear care to ensure = no > tax is charged. > > [image: Image removed by sender.] > > > > Thanks, > > > > > > > > > > On Mon, 23 Sep at 2:50 PM , MelissaCaltagirone mcaltagirone@homecareassistance.com> wrote: > > Hello,please note the client Mr Robert Stuart is tax exempt. Thank you > > *Melissa Caltagirone* > > > > Gestionnaire des Aides-Soignants / Caregiver Manager > > > > 514 907 5065 > > > > *TheKey.ca* > > > > [image: Image removed by sender. TheKey] > > > > > 962719:611100 > --0000000000007618080623e25533 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-pr