----==_mimepart_67d9b6ef9232f_1dc3fd61b5a0c404497763 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hello again Timon, Just touching base here, please let me know if the= re have been any updates on the paperwork we are still needing here.=C2=A0= "We audited this new Oakville client and discovered the payment info= rmation provided belongs to Robert, but the client Dolores signed the cre= dit card authorization form. Are you able to please assist in securing an= updated payment authorization form with Roberts signature? If it is a jo= int account, and Dolores is authorized to use Roberts, CC info, then proo= f showing that will work as well. " ltci@thekey.com Long Term Care= Insurance Customer Service - (855)-205-8007 Long Term Care Insurance Fax= - (813) 693-5625 Billing@thekey.com 866-226-1702 =C2=A0 =C2=A0 = = = On Tue, 11 Mar at 12:08 PM , Timon Page wrote:= = Hi Alejandro = = We=C2=A0are just waiting on the return of the PAF with Robert's signatur= e. As soon as I receive=C2=A0it, I will let you know. = = = Best regards, =C2=A0Timon Page = = General Manager, Ontario = = = Please note my email address has changed: = = timon.page@thekey.com = = Mobile: (437) 223-0841 = = TheKey.com = = = = = = = = On Mon, Mar 10, 2025 at 5:09=E2=80=AFPM Alejandro Aponte wrote: = = = = = = = Hello again, = = Just touching base here, are there any updates that you are able to plea= se provide?=C2=A0 = = "We audited this new Oakville client and discovered the payment informat= ion provided belongs to Robert, but the client Dolores signed the credit = card authorization form. Are you able to please assist in securing an upd= ated payment authorization form with Roberts signature? If it is a joint = account, and Dolores is authorized to use Roberts, CC info, then proof sh= owing that will work as well. " = = = = ltci@thekey.com Long Term Care Insurance Customer Service - (855)-205-800= 7 Long Term Care Insurance Fax - (813) 693-5625 = = = Billing@thekey.com 866-226-1702 = = =C2=A0 = = =C2=A0 = = = = = = = On Tue, 4 Mar at 5:34 PM , Alejandro Aponte wrote: = = Hello Timon, = = We audited this new Oakville client and discovered the payment informati= on provided belongs to Robert, but the client Dolores signed the credit c= ard authorization form. Are you able to please assist in securing an upda= ted payment authorization form with Roberts signature? If it is a joint a= ccount, and Dolores is authorized to use Roberts, CC info, then proof sho= wing that will work as well.=C2=A0 = = = = = = = ltci@thekey.com Long Term Care Insurance Customer Service - (855)-205-800= 7 Long Term Care Insurance Fax - (813) 693-5625 = = Billing@thekey.com 866-226-1702 = =C2=A0 = = =C2=A0 ----==_mimepart_67d9b6ef9232f_1dc3fd61b5a0c404497763 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hello again Timon, Just touching base here, please let me know if there hav= e been any updates on the paperwork we are still needi