--000000000000aa7c8b0630b1808d Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Morning Alejandro No updates yet but I have circled back with him by email and I will also call him today. Best regards, * Timon Page * General Manager, Ontario *Please note my email address has changed:* timon.page@thekey.com Mobile: (437) 223-0841 TheKey.com On Tue, Mar 18, 2025 at 2:09=E2=80=AFPM Alejandro Aponte wrote: > Hello again Timon, > > Just touching base here, please let me know if there have been any update= s > on the paperwork we are still needing here. > > "We audited this new Oakville client and discovered the payment > information provided belongs to Robert, but the client Dolores signed the > credit card authorization form. Are you able to please assist in securing > an updated payment authorization form with Roberts signature? If it is a > joint account, and Dolores is authorized to use Roberts, CC info, then > proof showing that will work as well. " > > > ltci@thekey.com > Long Term Care Insurance Customer Service - (855)-205-8007 > Long Term Care Insurance Fax - (813) 693-5625 > > *Billing@thekey.com * > *866-226-1702* > > > > > On Tue, 11 Mar at 12:08 PM , Timon Page wrote: > Hi Alejandro > > We are just waiting on the return of the PAF with Robert's signature. As > soon as I receive it, I will let you know. > > Best regards, > * Timon Page * > General Manager, Ontario > *Please note my email address has changed:* > timon.page@thekey.com > Mobile: (437) 223-0841 > TheKey.com > > > > On Mon, Mar 10, 2025 at 5:09=E2=80=AFPM Alejandro Aponte > wrote: > >> Hello again, >> >> Just touching base here, are there any updates that you are able to >> please provide? >> >> "We audited this new Oakville client and discovered the payment >> information provided belongs to Robert, but the client Dolores signed th= e >> credit card authorization form. Are you able to please assist in securin= g >> an updated payment authorization form with Roberts signature? If it is a >> joint account, and Dolores is authorized to use Roberts, CC info, then >> proof showing that will work as well. " >> >> >> ltci@thekey.com >> Long Term Care Insurance Customer Service - (855)-205-8007 >> Long Term Care Insurance Fax - (813) 693-5625 >> >> *Billing@thekey.com * >> *866-226-1702* >> >> >> >> >> On Tue, 4 Mar at 5:34 PM , Alejandro Aponte >> wrote: >> Hello Timon, >> >> We audited this new Oakville client and discovered the payment >> information provided belongs to Robert, but the client Dolores signed th= e >> credit card authorization form. Are you able to please assist in securin= g >> an updated payment authorization form with Roberts signature? If it is a >> joint account, and Dolores is authorized to use Roberts, CC info, then >> proof showing that will work as well. >> >> >> ltci@thekey.com >> Long Term Care Insurance Customer Service - (855)-205-8007 >> Long Term Care Insurance Fax - (813) 693-5625 >> >> *Billing@thekey.com * >> *866