--0000000000006c386e05ea275d6c Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable That sounds like a good plan - Thanks for the update. On Mon, Oct 3, 2022 at 2:08 PM Tori Porter-Martin wrote: > Hi all, > > Hope you had a great weekend. If it's OK with you, I'd like to push the > first onboarding message to go out tomorrow, instead of today. Our West > Coast support agent is out sick today and our East Coast agent finishes a= t > 2:00PM ET; I'd prefer to have someone available to answer any questions > that come up from caregivers right away as they begin the process. > > Thanks, > Tori > > On Thu, Sep 29, 2022 at 11:46 AM Tori Porter-Martin tori.portermartin@thekey.com> wrote: > >> Hi Tim, >> >> No communication has been sent out and we don't auto-download to anyone'= s >> phones (we do sometimes auto-push updates, but you'd have to already hav= e >> the app) - I know the ClearCareGo app was being rebranded over the next = few >> weeks, maybe that's it? It would be called "WellSky" though, not "TheKey= ". >> If anyone could send a screenshot that would be super helpful. >> >> Thanks, >> Tori >> >> On Thu, Sep 29, 2022 at 11:44 AM Timothy Thomas wrote: >> >>> Tori we just received this feedback from our CG ambassador in Calgary >>> >>> Morning everyone, can someone please fill me in with regards to what is >>> happening with the clearcare app? A lot of our caregivers called in thi= s >>> morning and said the app is completely missing and some also said that = an >>> app called thekey was auto downloaded [image: :grimacing:] not sure >>> what=E2=80=99s going on >>> >>> Was anything sent out to all Canadian employees this morning? >>> >>> On Thu, Sep 29, 2022 at 10:34 AM Andy Feldman >>> wrote: >>> >>>> Do we have a plan in place to quickly get the Canadian Business Units >>>> to the top of the Utilization Leader Board? >>>> >>>> On Thu, Sep 29, 2022 at 8:45 AM Timothy Thomas wrote: >>>> >>>>> Hi Tori, >>>>> >>>>> I'll let Chuck confirm, but I believe the testing has gone well and >>>>> we're ready to proceed with a country wide roll out next week. >>>>> >>>>> Thank you! >>>>> Tim >>>>> >>>>> On Wed, Sep 28, 2022 at 4:26 PM Tori Porter-Martin >>>> tori.portermartin@thekey.com> wrote: >>>>> >>>>>> Hi all, >>>>>> >>>>>> Wanted to check in and see if you had received any feedback from the >>>>>> testers. We heard from Carolyn that she has had positive responses! >>>>>> >>>>>> If you think your groups are ready for the next steps and full >>>>>> rollout (excluding French speakers), I would propose we begin the pr= ocess >>>>>> next Monday. >>>>>> >>>>>> Let me know your thoughts. >>>>>> >>>>>> Thanks so much, >>>>>> Tori >>>>>> >>>>>> On Mon, Sep 19, 2022 at 12:00 PM Amy Freeman >>>>>> wrote: >>>>>> >>>>>>> Good Morning, >>>>>>> >>>>>>> The 20 Mavencare Caregivers are all set to utilize the app with the >>>>>>> Toronto office are all set to begin using the Caregiver Connect app= . >>>>>>> Let me know if you have any q