--000000000000acda7005ea26e7a3 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi all, Hope you had a great weekend. If it's OK with you, I'd like to push the first onboarding message to go out tomorrow, instead of today. Our West Coast support agent is out sick today and our East Coast agent finishes at 2:00PM ET; I'd prefer to have someone available to answer any questions that come up from caregivers right away as they begin the process. Thanks, Tori On Thu, Sep 29, 2022 at 11:46 AM Tori Porter-Martin wrote: > Hi Tim, > > No communication has been sent out and we don't auto-download to anyone's > phones (we do sometimes auto-push updates, but you'd have to already have > the app) - I know the ClearCareGo app was being rebranded over the next f= ew > weeks, maybe that's it? It would be called "WellSky" though, not "TheKey"= . > If anyone could send a screenshot that would be super helpful. > > Thanks, > Tori > > On Thu, Sep 29, 2022 at 11:44 AM Timothy Thomas wrote: > >> Tori we just received this feedback from our CG ambassador in Calgary >> >> Morning everyone, can someone please fill me in with regards to what is >> happening with the clearcare app? A lot of our caregivers called in this >> morning and said the app is completely missing and some also said that a= n >> app called thekey was auto downloaded [image: :grimacing:] not sure >> what=E2=80=99s going on >> >> Was anything sent out to all Canadian employees this morning? >> >> On Thu, Sep 29, 2022 at 10:34 AM Andy Feldman >> wrote: >> >>> Do we have a plan in place to quickly get the Canadian Business Units t= o >>> the top of the Utilization Leader Board? >>> >>> On Thu, Sep 29, 2022 at 8:45 AM Timothy Thomas wrote: >>> >>>> Hi Tori, >>>> >>>> I'll let Chuck confirm, but I believe the testing has gone well and >>>> we're ready to proceed with a country wide roll out next week. >>>> >>>> Thank you! >>>> Tim >>>> >>>> On Wed, Sep 28, 2022 at 4:26 PM Tori Porter-Martin >>> tori.portermartin@thekey.com> wrote: >>>> >>>>> Hi all, >>>>> >>>>> Wanted to check in and see if you had received any feedback from the >>>>> testers. We heard from Carolyn that she has had positive responses! >>>>> >>>>> If you think your groups are ready for the next steps and full rollou= t >>>>> (excluding French speakers), I would propose we begin the process nex= t >>>>> Monday. >>>>> >>>>> Let me know your thoughts. >>>>> >>>>> Thanks so much, >>>>> Tori >>>>> >>>>> On Mon, Sep 19, 2022 at 12:00 PM Amy Freeman >>>>> wrote: >>>>> >>>>>> Good Morning, >>>>>> >>>>>> The 20 Mavencare Caregivers are all set to utilize the app with the >>>>>> Toronto office are all set to begin using the Caregiver Connect app. >>>>>> Let me know if you have any questions. >>>>>> >>>>>> Amy >>>>>> >>>>>> On Thu, Sep 15, 2022 at 9:15 AM Timothy Thomas wrote= : >>>>>> >>>>>>> Theyre already loaded up in clearcare. In the toronto location >>>>>>> tagged as Mavencare CG. >>>>>>> >>>>>>> Ive Cc=E2=80=