----==_mimepart_67b8b2c49942c_1d63fcf26c6492441206894 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Sharon, Fast follow to my last email about the PAF. I also noticed= that we have missing intials on the CCA as well. Can you please ensure t= hat the CCA is completed in entirety and let me know once that is complet= ed.=C2=A0 Thanks!=C2=A0 DeAnna Brown ltci@thekey.com Long Te= rm Care Insurance Customer Service - (855)-205-8007 Long Term Care Insura= nce Fax - (813) 693-5625 Billing@thekey.com 866-226-1702 = = On Fri, 21 Feb at 11:50 AM , DeAnna Brown w= rote: = = Hello, = = Upon auditing this client's profile, I noticed that the person whose pay= ment information was provided on the PAF is not the person who signed the= document. = = In order to be compliant with our legal and payment processing policies,= we will need to obtain a PAF that has the signature of the person whose = payment information is provided, authorizing us to charge their account. = Alternatively, we will need proof that the signer is authorized to use th= e provided payment information. This can be verified by having the signer= listed on the account (e.g., by providing a voided check) or by submitti= ng a copy of a POA granting the signer authority to use the payment infor= mation. = = Without formal documentation verifying this authorization, we will be in= violation of PCI compliance standards. This exposes us to potential secu= rity risks and leaves us vulnerable if the client decides to dispute any = charges. Without proof of authorization, we would be unable to properly d= efend against such claims, which could result in significant legal and fi= nancial consequences. = = Please let me know if you have any questions or need further clarificati= on. = = Thank you! = = = = DeAnna Brown = = ltci@thekey.com Long Term Care Insurance Customer Service - (855)-205-800= 7 Long Term Care Insurance Fax - (813) 693-5625 Billing@thekey.com 866-22= 6-1702 = = = = On Tue, 18 Feb at 7:03 PM , Margaret Martin w= rote: = Date Created = NetSuite ID = Clearcare ID = Caretree ID = Patient Name = Division = Region = location = URL = Priority = First Completed Shift Date = Start Month = Normal Bill Rate on CCA=C2=A0 = Bill Rate on CCA Match Client Billing Policy? = Bill Rate on CCA Match First Scheduled Shift? = Is OT Verbiage included in CCA? = Does OT in Billing Policy Match Agency OT Settings? = Current Status = Date Completed/ Identified Deactivated = Initial Audit- Signed Consent Agreement or contract on File? = Initial Audit- Payment Authorization on File? = Special Handling Alert? = Signed Consent Agreement or Contract on File? (As of last audit) = Current Consent Agreement? = CCA Comment = Date CCA was uploaded = Date CCA was signed = Wet-Sign or E-Sign = Payment Authorization on File?=C2=A0 (As of last audit) = PAF Comment = Date PAF was uploaded = Date PAF was signed = Wet-Sign or E-Sign = CCA signed by a Power of Attorney (POA)? = "Email Inv