Re: On-Call Coordinators Update

From
Emily Swackhamer <emily.swackhamer@thekey.com>
To
Abby Cnossen <acnossen@thekey.com>
CC
Danielle James <danielle.james@thekey.com>, Midwestleadership <midwestleadership@thekey.com>, Timothy Thomas <tt@thekey.com>
Date
Wed, 8 Jan 2025 12:50:01 -0600
Folder
INBOX
--000000000000df3df2062b36546c Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Can we please address the Uber situation as well? If Julianna=E2=80=99s acc= ount cannot be fixed, can an =E2=80=9Con-call=E2=80=9D account be created? On Wed, Jan 8, 2025 at 12:38=E2=80=AFPM Abby Cnossen = wrote: > Her overtime would significantly exceed the $150 threshold if she worked > on Sunday. I can check if she=E2=80=99s willing to work Friday, if necess= ary. This > would mean an 8-day stretch for her, but hopefully, it wouldn=E2=80=99t r= esult in > substantial overtime. > > On Wed, Jan 8, 2025 at 1:18=E2=80=AFPM Danielle James > wrote: > >> Would Julianna's over time be more than the $150 we would have to pay on= e >> of the CGM to cover Sunday? >> >> >> Danielle James LPN >> *Milwaukee General Manager * >> *Please note my email has changed:* >> danielle.james@thekey.com >> (414) 309-4827 >> (414) 219-0300 >> TheKey.com >> [image: TheKey] >> *Have positive feedback? We'd love to share that with the community: * >> https://search.google.com/local/writereview?placeid=3DChIJkbvX_ggg3YARmZ= meZB1UILA >> >> >> On Wed, Jan 8, 2025 at 12:13=E2=80=AFPM Abby Cnossen wrote: >> >>> Hello GM Team, >>> >>> I wanted to share updates regarding staffing changes and on-call >>> coverage Tim and I discussed this morning. Please share the updates wit= h >>> your teams. >>> >>> 1. >>> >>> *Renae Moller Departure* >>> - Renae Moller has left the company without notice, effective >>> immediately. >>> 2. >>> >>> *Weekend Coverage (Friday, 1/10/25, and Sunday, 1/12/25)* >>> - Caregiver Managers already scheduled will provide on-call coverage >>> for these days. >>> - *Thyviah* is unavailable this week due to a documented >>> emergency but is expected to return next week. >>> - *Julianna*, who has filled in during the week, will work her >>> scheduled *Saturday shift* but cannot take on additional weekend >>> shifts due to overtime. >>> 3. >>> >>> *Future On-Call Plan (Effective 1/13/25)* >>> - *Julianna* will permanently cover *Friday, Saturday, and Sunday >>> shifts*, replacing Renae. >>> - Recruitment is underway for an additional *On-Call Coordinator* >>> to work 1-2 days per week with per diem coverage. >>> - If there are any caregivers who have demonstrated great >>> professionalism who may be interested please let me know. >>> 4. >>> >>> *On-Call Coverage Process* >>> To ensure adequate support in the event of an emergency or requested >>> day off, Caregiver Managers may occasionally be asked to step in. Th= e >>> process will follow these steps: >>> - *Step 1*: Request coverage from on-call coordinators. >>> - *Step 2*: Seek volunteers from Caregiver Managers. >>> - *Step 3*: Assign a Caregiver Manager from a predetermined list >>> if no one volunteers. Once assigned that Caregiver Manager will m= ove to the >>> bottom of the rotation. >>> >>> Thank you for your flexibility and dedication during this on-going >>> transition. Please reach

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