--0000000000003360be061b2cbee5 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Laszlo We do have (3) franchise offices in Canada and we are pulling their ACH funds via third party payment processor company which is Accept/Pay Global I know there was discussion in the past to move with Versapay but it is never implemented for the Canadian Franchise Let me know if you have any questions Thank you On Tue, Jun 18, 2024 at 9:14=E2=80=AFAM Laszlo Kovacs wrote: > Kartik =E2=80=93 We=E2=80=99re confused here. Are the franchisees in Cana= da paying via ACH > or with CC through this vendor? > > > > *From:* Michele Boehmer > *Sent:* Tuesday, June 18, 2024 11:05 AM > *To:* Laszlo Kovacs > *Cc:* Lisa Barker ; Kate Goodrich kate.goodrich@thekey.com>; Timothy Thomas ; > eclark@thekey.com > *Subject:* Re: Confirmation of Reserve Balance on Your Account > > > > I am confused here. We have 3 franchise offices in Canada and I > believe that they all pay their monthly royalty invoices via ACH > > > > On Tue, Jun 18, 2024 at 9:00=E2=80=AFAM Laszlo Kovacs > wrote: > > Hi Michele, > > > > Please see thread below. We=E2=80=99re using a 3rd party vendor to proces= s CC > payments for CAD Franchisees. It would be great to get these folks migrat= ed > into our new standard process with our preferred vendor. > > > > After reading the thread, would love to get your input here. > > > > Thanks, > > > > *From:* eclark@thekey.com > *Sent:* Tuesday, June 18, 2024 10:58 AM > *To:* 'Laszlo Kovacs' ; 'Timothy Thomas' tt@thekey.com> > *Cc:* 'Lisa Barker' ; 'Kate Goodrich' kate.goodrich@thekey.com> > *Subject:* RE: Confirmation of Reserve Balance on Your Account > > > > Historically Michelle B has asked us not to charge them those fees and > said they cannot pay via card as a result. > > > > *From:* Laszlo Kovacs > *Sent:* Tuesday, June 18, 2024 8:57 AM > *To:* Timothy Thomas > *Cc:* Elizabeth Clark ; Lisa Barker lisa.barker@thekey.com>; Kate Goodrich > *Subject:* RE: Confirmation of Reserve Balance on Your Account > > > > Thanks Tim. > > > > Liz/Lisa =E2=80=93 Are we assessing a CC processing fee on these customer= s? If > not, perhaps we should (provided it=E2=80=99s legally permitted). We=E2= =80=99ll see how > much those CC points are worth to them=E2=80=A6 > > > > *From:* Timothy Thomas > *Sent:* Tuesday, June 18, 2024 10:52 AM > *To:* Laszlo Kovacs > *Cc:* eclark@thekey.com; Lisa Barker ; Kate > Goodrich > *Subject:* Re: Confirmation of Reserve Balance on Your Account > > > > Depends on the amounts. Typically Etransfers have a daily limit of 10k. > Could be cumbersome. > > > > I suspect they also like their CC points. I sure did when I was a > franchisee. > > > > On Tue, Jun 18, 2024 at 11:47=E2=80=AFAM Laszlo Kovacs > wrote: > > I=E2=80=99d think option 2, eTransfer, would be optimal. > > > > Tim =E2=80=93 Any thoughts here? > > > > *From:* eclark@thekey.com > *Sent:* Tuesday, June 18, 2024 9:54 AM > *To:* 'Laszlo Kovacs' ; 'Timothy Thom