Re: New Live in Case

From
Angie Kunnath <akunnath@thekey.com>
To
Taylor Cleland <tcleland@thekey.com>
CC
Timothy Thomas <tt@thekey.com>, Joey Taylor <joey.taylor@thekey.com>, Meera Ladani <meera.ladani@thekey.com>, Tyler Ferguson <tyler.ferguson@thekey.com>, Allison Brennan <allison.brennan@thekey.com>
Date
Fri, 30 Sep 2022 10:54:44 -0400
Folder
INBOX
--000000000000dc626205e9e62e76 Content-Type: multipart/alternative; boundary="000000000000dc626105e9e62e75" --000000000000dc626105e9e62e75 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Taylor, We will not be able to start Live-in care on Monday. If there is a sense of urgency, we can push for hourly care for the interim. Realistically, you are looking at starting Live-in care the following week after thanksgiving, October 11th. Regards, Angie Kunnath *Home Care Assistance - **Serving Oakville, Mississauga, Burlington, Waterloo & Wellington region* 375 University Ave E, Waterloo, ON, N2K3M7 Tel: 519-954-2111 2525 Old Bronte Rd, Suite 212, Oakville, ON, L6M 4J2 Tel: 905-337-1200 *Champions of Aging Well* *www.**H**o * *me Care Assistance Waterloo .ca www.HomeCareAssistanceGuelph.ca* *www.HomeCareAssistanceOakville.ca**www.HomeCareAssistanceMississauga.ca* Visit our Website Read our Mission Balanced Care Method Hospital to Home Care Review our Book Series Cognitive Therapeutics Our Recent Press Connect on LinkedIn Read our Reviews Watch our Videos Subscribe to our Blog On Fri, Sep 30, 2022 at 10:47 AM Taylor Cleland wrote= : > An update on the new Live in Case, client name is Murray Galloway. Alliso= n > has an assessment today at 1:00 pm and all client documents are back. > > I did not provide them with a predicted start date, I informed them that > historically Live in takes longer to assign and at minimum we would need > next week to assign/ find the best fit for Murray. If we can be kept > updated though on an eta on assigning > > Schedule: Monday to Sunday Live in > Location: 1 Claredon Avenue. Toronto, ON. M4V 1H8 > Care details: Male client with mobility decline/ frail. Will need > ambulatory/ transfer support, assistance with personal care, meal > preparation, light housekeeping, range of motion exercise, etc > > > *Taylor Cleland* | Client Solution Manager > > *Home Care Assistance * > 70 Richmond St. E | Toronto, ON M5C 1N8 > Phone: 416- 488- 8777 ext. 4 > tcleland@homecareassistance.com > www.torontohomecareassistance.ca > > > > On Thu, Sep 29, 2022 at 1:26 PM Timothy Thomas wrote: > >> Let's book a 30min meeting with Joey, Angie and Chuck and myself please. >> >> On Thu, Sep 29, 2022 at 1:00 PM Joey Taylor > joey.taylor@homecareassistance.com> wrote: >> >>> Perfect!! >>> It would be very area specific!! In Montreal, we would need about a wee= k. >>> 2-4 weeks seems like a very long waiting period for a client, ideally, = I >>> think for Montreal and Toronto it should be a 1-week deadline. >>> We can discuss this in more detail on the pipeline (or at another >>> meeting?). >>> >>> On Thu, Sep 29, 2022 at 12:56 PM Timothy Thomas wrote: >>> >>>> Fair point Angie. >>>> >>>> Joey, let's review and create a service level agreement (expectation) >>>> for starting a live-in case. >>>> >>>> On Thu, Sep 29, 2022 at 12:45 PM Angie Kunnath >>>> wrote: >>>> >>>>> Thanks for the heads up Taylor. We'll try to 

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