--000000000000c0313c05e43d3d79 Content-Type: multipart/alternative; boundary="000000000000c0313a05e43d3d78" --000000000000c0313a05e43d3d78 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable @Irin Eva I can, but at this point I am not sure how much she is owed. According to the caregiver, she has been short on every pay stub 5hrs & 5.25hrs on her weekly Sat/Sun shifts, as this has been ongoing since she returned from vacation in May 2022. On Wed, Jul 20, 2022 at 9:56 AM Irin Eva wrote: > Hi Sandra,, > > I already spoke with Tanisha and CG regarding this. I will connect with > her again. This is actually a tech issue. Even though she is working more > hours, her time sheet shows 5 or 5.25 hours. > > @Taneshia Persaud Can you pls add in the > action sheet how much she owes and also pls let Ali know it is not > billed yet. > > Best Regards, > Irin > > > > On Wed, Jul 20, 2022 at 9:44 AM Sandra Daoust sdaoust@homecareassistance.com> wrote: > >> Hi all! >> Is she owed any money at this point? @Irin Eva Can >> you connect with Taneisha to see if there is any balance due to her. We = can >> do the adjustment on the next pay. I am not familiar enough with the por= tal >> to figure out what the tech issue is but we can certainly rectify any pa= y >> owed to her manually until the issue is resolved. >> Thank you! >> >> >> >> Sandra Daoust >> >> >> >> *Finance Manager - Canada* >> >> Tel: 514.907.5065 | Fax: 514.221.4265 >> >> sdaoust@homecareassistance.com | Homecareassistancemontreal.ca >> >> >> >> >> >> On Wed, Jul 20, 2022 at 9:40 AM Taneshia Persaud > taneshia.persaud@thekey.com> wrote: >> >>> Good morning all, >>> >>> If anyone can push from their side for Maventech to get this resolved >>> asap, I would really appreciate it. The caregiver is quite unhappy with >>> this situation, and although she has been very patient, has threatened = to >>> file a complaint with the MOL. >>> >>> Many thanks, >>> >>> Taneshia >>> >>> On Thu, Jul 14, 2022 at 11:24 AM Irin Eva wrote: >>> >>>> Ok, thanks for the update. >>>> >>>> On Thu, Jul 14, 2022 at 11:09 AM Taneshia Persaud >>> taneshia.persaud@thekey.com> wrote: >>>> >>>>> Good morning all, >>>>> >>>>> Update from today's meeting with Maventech, as they are still >>>>> investigating this issue as of today. Keep you posted as I hear from = them. >>>>> >>>>> Best, >>>>> >>>>> Taneshia >>>>> >>>>> On Mon, Jul 11, 2022 at 9:39 AM Taneshia Persaud >>>> taneshia.persaud@thekey.com> wrote: >>>>> >>>>>> Good idea @Sandra Daoust . >>>>>> >>>>>> Just checked, and on the booking side, everything looks as it should >>>>>> be @Irin Eva . >>>>>> >>>>>> Thanks, >>>>>> >>>>>> Taneshia >>>>>> >>>>>> On Mon, Jul 11, 2022 at 9:35 AM Sandra Daoust >>>>> sdaoust@homecareassistance.com> wrote: >>>>>> >>>>>>> Thanks Taneshia >>>>>>> @Irin Eva @Taneshia maybe we can have an >>>>>>> extra look at her pay before it runs this week to manually iron out= any >>>>>>> issues (in case the same problem is arisin