Re: IMPORTANT -- Fwd: New After Hours Unicom Message Received

--0000000000009fb73105e43cf76b Content-Type: multipart/alternative; boundary="0000000000009fb73105e43cf76a" --0000000000009fb73105e43cf76a Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Sandra,, I already spoke with Tanisha and CG regarding this. I will connect with her again. This is actually a tech issue. Even though she is working more hours, her time sheet shows 5 or 5.25 hours. @Taneshia Persaud Can you pls add in the action sheet how much she owes and also pls let Ali know it is not billed yet. Best Regards, Irin On Wed, Jul 20, 2022 at 9:44 AM Sandra Daoust wrote: > Hi all! > Is she owed any money at this point? @Irin Eva Can > you connect with Taneisha to see if there is any balance due to her. We c= an > do the adjustment on the next pay. I am not familiar enough with the port= al > to figure out what the tech issue is but we can certainly rectify any pay > owed to her manually until the issue is resolved. > Thank you! > > > > Sandra Daoust > > > > *Finance Manager - Canada* > > Tel: 514.907.5065 | Fax: 514.221.4265 > > sdaoust@homecareassistance.com | Homecareassistancemontreal.ca > > > > > > On Wed, Jul 20, 2022 at 9:40 AM Taneshia Persaud taneshia.persaud@thekey.com> wrote: > >> Good morning all, >> >> If anyone can push from their side for Maventech to get this resolved >> asap, I would really appreciate it. The caregiver is quite unhappy with >> this situation, and although she has been very patient, has threatened t= o >> file a complaint with the MOL. >> >> Many thanks, >> >> Taneshia >> >> On Thu, Jul 14, 2022 at 11:24 AM Irin Eva wrote: >> >>> Ok, thanks for the update. >>> >>> On Thu, Jul 14, 2022 at 11:09 AM Taneshia Persaud >> taneshia.persaud@thekey.com> wrote: >>> >>>> Good morning all, >>>> >>>> Update from today's meeting with Maventech, as they are still >>>> investigating this issue as of today. Keep you posted as I hear from t= hem. >>>> >>>> Best, >>>> >>>> Taneshia >>>> >>>> On Mon, Jul 11, 2022 at 9:39 AM Taneshia Persaud >>> taneshia.persaud@thekey.com> wrote: >>>> >>>>> Good idea @Sandra Daoust . >>>>> >>>>> Just checked, and on the booking side, everything looks as it should >>>>> be @Irin Eva . >>>>> >>>>> Thanks, >>>>> >>>>> Taneshia >>>>> >>>>> On Mon, Jul 11, 2022 at 9:35 AM Sandra Daoust >>>> sdaoust@homecareassistance.com> wrote: >>>>> >>>>>> Thanks Taneshia >>>>>> @Irin Eva @Taneshia maybe we can have an extra >>>>>> look at her pay before it runs this week to manually iron out any is= sues >>>>>> (in case the same problem is arising). >>>>>> Thanks. >>>>>> >>>>>> >>>>>> >>>>>> Sandra Daoust >>>>>> >>>>>> >>>>>> >>>>>> *Finance Manager - Canada* >>>>>> >>>>>> Tel: 514.907.5065 | Fax: 514.221.4265 >>>>>> >>>>>> sdaoust@homecareassistance.com | Homecareassistancemontreal.ca >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> On Mon, Jul 11, 2022 at 9:28 AM Taneshia Persaud >>>>> taneshia.persaud@thekey.com> wrote: >>>>>> >>>>>>> Good morning all, >>>>>>> >>>>>>> Just to update