--000000000000658bc105cf496624 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Sandra, McCord refuses any changes even the additional % charged -- Timothy maybe we can let him pass? Lee is waiting to get a voided cheque but they will be changing to PAD. Gelinas also refuses as he doesn't know how to etransfer and he doesn't want to use PAD. -- Timothy, something we can discuss tomorrow at our meeting. Azur will continue with credit card, fine with fee. Casey, I am waiting for their son Patrick to make the decision. But they are aware there will be a charge if they do not provide me with a response by November 1st. Arsenault is also debating on what to use, the wife isn't comfortable with either. She's still deciding. I think that's all I have. Let me know if you have any questions, Christina On Tue, Oct 26, 2021 at 12:25 PM Sandra Daoust wrote: > Hi CMs! > Last quick reminder! > As of next week, we will be implementing the credit card charge on the > invoices. Please reach out to make sure your clients are aware and > encourage them to switch to PAD or e-transfer. > Thanks! > > > > Sandra Daoust > > > > Directrice des Op=C3=A9rations > > Operations Manager > > Tel: 514.907.5065 | Fax: 514.221.4265 > > sdaoust@homecareassistance.com | Homecareassistancemontreal.ca > > > > > > On Wed, Sep 29, 2021 at 10:39 AM Sandra Daoust sdaoust@homecareassistance.com> wrote: > >> Good morning CMs! >> >> As we have been discussing, we are asking that all new clients only be >> offered e-transfers (with a back up credit card) or PAD as payment optio= ns. >> If a client absolutely refuses and credit card is the only option, they >> will be charged an administrative fee of 2% (+tax) on the pre-tax amount= of >> their invoice. >> So if their subtotal is $3000, we will add an administrative fee of $60 >> and then add taxes on that total ($3060 + tax). >> >> Furthermore, for existing clients, we will be applying this fee to them >> as of November 1st. I have created a list of clients (see below) that ar= e >> currently using credit cards. Please reach out to them to advise that th= e >> fee will come into effect Nov 1 and encourage them to switch to PAD or >> e-transfer. >> Thank you! >> >> Current clients using credit cards: >> Arsenault >> Azur >> Casey >> Gelinas >> Kaufmann >> Keefler Mayo >> Lee >> McCord >> Mitchell >> Munro >> >> >> >> >> >> >> Sandra Daoust >> >> >> >> Directrice des Op=C3=A9rations >> >> Operations Manager >> >> Tel: 514.907.5065 | Fax: 514.221.4265 >> >> sdaoust@homecareassistance.com | Homecareassistancemontreal.ca >> >> >> >> --=20 Christina Leo Care Manager Tel: 514.907.5065 | Fax: 514.221.4265 *cleo@homecareassistance.com * | homecareassistancemontreal.ca --000000000000658bc105cf496624 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Sandra, McCord refuses any chang= es even the additional=C2=A0% charged -- Timothy maybe we can let him pass?= =C2=A0 Lee is wai