--0000000000006eb87f05cf553103 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Sounds good. I'll let Timothy weigh in on the ones below. Let me know! Thanks! Sandra Sandra Daoust Directrice des Op=C3=A9rations Operations Manager Tel: 514.907.5065 | Fax: 514.221.4265 sdaoust@homecareassistance.com | Homecareassistancemontreal.ca On Tue, Oct 26, 2021 at 6:57 PM Christina Leo wrote: > Hi Sandra, > > McCord refuses any changes even the additional % charged -- Timothy maybe > we can let him pass? > > Lee is waiting to get a voided cheque but they will be changing to PAD. > > Gelinas also refuses as he doesn't know how to etransfer and he doesn't > want to use PAD. -- Timothy, something we can discuss tomorrow at our > meeting. > > Azur will continue with credit card, fine with fee. > > Casey, I am waiting for their son Patrick to make the decision. But they > are aware there will be a charge if they do not provide me with a respons= e > by November 1st. > > Arsenault is also debating on what to use, the wife isn't comfortable wit= h > either. She's still deciding. > > I think that's all I have. > > Let me know if you have any questions, > Christina > > > On Tue, Oct 26, 2021 at 12:25 PM Sandra Daoust sdaoust@homecareassistance.com> wrote: > >> Hi CMs! >> Last quick reminder! >> As of next week, we will be implementing the credit card charge on the >> invoices. Please reach out to make sure your clients are aware and >> encourage them to switch to PAD or e-transfer. >> Thanks! >> >> >> >> Sandra Daoust >> >> >> >> Directrice des Op=C3=A9rations >> >> Operations Manager >> >> Tel: 514.907.5065 | Fax: 514.221.4265 >> >> sdaoust@homecareassistance.com | Homecareassistancemontreal.ca >> >> >> >> >> >> On Wed, Sep 29, 2021 at 10:39 AM Sandra Daoust > sdaoust@homecareassistance.com> wrote: >> >>> Good morning CMs! >>> >>> As we have been discussing, we are asking that all new clients only be >>> offered e-transfers (with a back up credit card) or PAD as payment opti= ons. >>> If a client absolutely refuses and credit card is the only option, they >>> will be charged an administrative fee of 2% (+tax) on the pre-tax amoun= t of >>> their invoice. >>> So if their subtotal is $3000, we will add an administrative fee of $60 >>> and then add taxes on that total ($3060 + tax). >>> >>> Furthermore, for existing clients, we will be applying this fee to them >>> as of November 1st. I have created a list of clients (see below) that a= re >>> currently using credit cards. Please reach out to them to advise that t= he >>> fee will come into effect Nov 1 and encourage them to switch to PAD or >>> e-transfer. >>> Thank you! >>> >>> Current clients using credit cards: >>> Arsenault >>> Azur >>> Casey >>> Gelinas >>> Kaufmann >>> Keefler Mayo >>> Lee >>> McCord >>> Mitchell >>> Munro >>> >>> >>> >>> >>> >>> >>> Sandra Daoust >>> >>> >>> >>> Directrice des Op=C3=A9rations >>> >>> Operations Manager >>> >>> Tel: 514.907.5065 | Fax: 514.22