--0000000000006e7ca8061ce4fe4d Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you Raj and Mike! Raj, once I receive that info, I will forward to the teams. Have a great rest of the week! Best, On Wed, Jul 10, 2024 at 6:28=E2=80=AFAM Mike Conner wrote: > Good Day All, > > All of these requests have been approved and are waiting on the > requester's manager - in the manager's email - for final approval. > Once approved by the manager, the person will be granted the requested > access. > > I apologize for the delay as I was OOTO for the past week with no access > to the internet and the requests were sitting in my inbox. We are working > on a process to prevent this from happening again in the future. > > Thanks for your understanding and again, I apologize for the inconvenienc= e. > > Kind Regards, > Mike > > On Wed, Jul 10, 2024 at 9:15=E2=80=AFAM Raj Kumar wrote: > >> Hi Audra, >> >> I will share the knowledge base article which will have process to >> request access through Saviynt. I will share the link shortly here. >> >> Umesh Shah leads the team. >> >> >> Thanks, >> >> >> >> >> On Mon, 8 Jul at 9:41 AM , Audra Williams wrote: >> Thank you for your help! Who leads that team? >> >> >> On Mon, Jul 8, 2024 at 6:11=E2=80=AFAM Renee Drobek >> wrote: >> >>> Yes! These requests typically route to the Saviynt team rather than my >>> team, so let me check in on the status and escalate. I'll get back to y= ou >>> when I have an update. >>> >>> On Sat, Jul 6, 2024 at 10:19=E2=80=AFPM Audra Williams >>> wrote: >>> >>>> Renee, can you please help us to escalate this? >>>> >>>> Best, >>>> >>>> Audra Williams >>>> Director, Divisional Operations >>>> (425) 757-7027 >>>> TheKey.com >>>> >>>> >>>> [image: TheKey] >>>> >>>> >>>> On Thu, Jul 4, 2024 at 12:43=E2=80=AFPM Timothy Thomas = wrote: >>>> >>>>> @Chad Everitt or @Audra Williams >>>>> Could you please help escalate this >>>>> request. Still not no response from SF support. >>>>> >>>>> On Tue, Jun 18, 2024 at 1:57=E2=80=AFPM Timothy Thomas wrote: >>>>> >>>>>> @Mike Conner could you assist with this >>>>>> request as well? >>>>>> >>>>>> ---------- Forwarded message --------- >>>>>> From: Sharon Speirs >>>>>> Date: Tue, Jun 18, 2024 at 1:19=E2=80=AFPM >>>>>> Subject: Fwd: Access for Shellie Lim >>>>>> To: Sales Force IT Support >>>>>> Cc: Timothy Thomas >>>>>> >>>>>> >>>>>> Hi there >>>>>> I have sent in two tickets now for the same issue for Shellie Lim an= d >>>>>> not having access to Sales Force. >>>>>> Can anyone please get back to me and let me know where I should be >>>>>> reaching out for help as our IT department is the one who sent me to= your >>>>>> team >>>>>> Kind regards >>>>>> Sharon >>>>>> >>>>>> Sharon, Speirs >>>>>> >>>>>> General Manager >>>>>> Vancouver, BC >>>>>> Office: 778.279.3634 >>>>>> sspeirs@thekey.com >>>>>> >>>>>> TheKey.ca >>>>>> >>>>>> [image: TheKey] >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> ---------- Forwarded mess