Re: Recruiter-Productivity

Hi Angie,
In this case you are correct but something else is happening.
So while we can track that the association is working correctly and I can
see the caregivers being properly attributed to the recruiter, these
recruiters have the tag `acquired_bulk_added` associated with their
profiles, meaning these starts are considered acquired starts, and this
report only shows new business starts
If you go to this link: ap <https://analytics.homecareassistance.com/>, you
will get to the analytics portal
You should then login with your google account *if this doesn't work please
try and refresh your browser's cache/cookies and then try again*
When there you can go to the menu in the corner and then select Caregiver
Experience
Once selected you should see a page on the right side called Recruiter
Productivity Report
Once that is selected you should be able to view the same report that is
being sent out. If you then select on the recruiter's name you can then
scroll to the very bottom of the page and then you will see the details of
all of the caregivers associated with the selected recruiter according to
the system running the statistics.
Please let me know if you have any questions
Thanks,
Lucas Hynes
Data Analyst
*Please note my email has changed:*
lhynes@TheKey.com <Lucas.Hynes@TheKey.com>
(425) 951-3816
TheKey.com <https://www.thekey.com/>
[image: TheKey] <https://homecareassistance.com/>


On Wed, Nov 2, 2022 at 10:53 AM Angie Kunnath <akunnath@thekey.com> wrote:

> Hi Lucas,
>
> The report depicts Meera Ladani with zero new caregivers with a billable
> shift for the week of Oct 24th. This is incorrect. Outside of orientation,
> the below highlighted have worked multiple revenue-generating shifts in the
> system. I have also included snapshots of the clients they worked for and
> billed as well. Let me know if you want to hop on a call to discuss
>
> [image: image.png]
>
>
> [image: image.png]
>
> [image: image.png]
>
> [image: image.png]
>
> Angie Kunnath
> *Regional, Caregiver Recruitment, Canada*
>
> *Home Care Assistance*
>
> 375 University Ave E, Waterloo, ON, N2K3M7 Tel: 519-954-2111
> 2525 Old Bronte Rd, Suite 212, Oakville, ON, L6M 4J2 Tel: 905-337-1200
>
>
>
> *Champions of Aging Well*
>
> *www.**H**o <http://homecareassistancewaterloo.ca/>*
>
> *me <http://homecareassistancewaterloo.ca/>Care
> <http://homecareassistancewaterloo.ca/>Assistance
> <http://homecareassistancewaterloo.ca/>Waterloo
> <http://homecareassistancewaterloo.ca/>.ca
> <http://homecareassistancewaterloo.ca/>www.HomeCareAssistanceGuelph.ca*
> *www.HomeCareAssistanceOakville.ca**www.HomeCareAssistanceMississauga.ca*
>
>
> Visit our Website <http://www.homecareassistancewaterloo.ca>
> Read our Mission <http://homecareassistance.com/about/our-mission/>
> Balanced Care Method <http://balancedcaremethod.com/>
> Hospital to Home Care <http://hospitaltohomecare.com/>
> Review our Book Series
> <http://homecareassistance.com/healthy-longevity-book-series/>
> Cognitive Therapeutics <http://cognitivetherapeutics.com/>
> Our Recent Press <http://bit.ly/qOk2aS>
> Connect on LinkedIn <http://linkd.in/nRxfEv>
> Read our Reviews <http://homecareassistance.com/reviews/>
> Watch our Videos <http://youtube.com/homecareinfo>
> Subscribe to our Blog <http://blog.homecareassistance.com/>
>
>
> On Wed, Nov 2, 2022 at 12:45 PM Lucas Hynes <lhynes@thekey.com> wrote:
>
>> Hi Angie,
>> This report is not going to match clearcare because they are showing
>> different things. The report you are pulling in clearcare shows the first
>> carelog, and while it can have revenue, most of the time that date is
>> showing the caregiver's first orientation, rather than their first billable
>> shift, and this report counts starts as showing the first revenue shift.
>> Thanks,
>> Lucas Hynes
>> Data Analyst
>> *Please note my email has changed:*
>> lhynes@TheKey.com <Lucas.Hynes@TheKey.com>
>> (425) 951-3816
>> TheKey.com <https://www.thekey.com/>
>> [image: TheKey] <https://homecareassistance.com/>
>>
>>
>> On Tue, Nov 1, 2022 at 3:23 PM Angie Kunnath <akunnath@thekey.com> wrote:
>>
>>> Lucas,
>>>
>>> Thank you for the clarification. I think there is an error on the
>>> backend as it is not consistent with the data on clearcare. For October,
>>> there were 40 starts (first care log shift) and week of Oct 24, 8 caregiver
>>> starts.
>>>
>>> Take a look at whether the sourcing connection is faulty or being
>>> misread by AP.
>>>
>>> Keep us posted.
>>>
>>> Angie
>>>
>>> On Tue, Nov 1, 2022 at 6:13 PM Lucas Hynes <lhynes@thekey.com> wrote:
>>>
>>>> Hi All,
>>>> This report reflects the counts of caregivers who have had a billable
>>>> start with revenue generation, which can get confused with hires. The other
>>>> point of confusion is that this report only shows caregivers that are new
>>>> to the business, so if that caregiver has previously worked for the key
>>>> they will not be counted within this report.
>>>> You can review this report on the analytics portal (ap
>>>> <https://analytics.homecareassistance.com/>) by going to the caregiver
>>>> experience page then the recruiter productivity report. If you then scroll
>>>> and select the name of the recruiter within the report, and then scroll to
>>>> the very bottom of the page, you will then see the caregivers that are
>>>> currently being associated with the selected recruiter and the attributes
>>>> associated with that same recruiter. If you review this and you still have
>>>> questions, please let me know and I can look into the instances of
>>>> disagreement between what the data is saying and what you are expecting so
>>>> that we can make sure that going forward this does not happen and fix
>>>> the logic on the backend to fix any problems.
>>>> Thanks,
>>>> Lucas Hynes
>>>> Data Analyst
>>>> *Please note my email has changed:*
>>>> lhynes@TheKey.com <Lucas.Hynes@TheKey.com>
>>>> (425) 951-3816
>>>> TheKey.com <https://www.thekey.com/>
>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>
>>>>
>>>> On Tue, Nov 1, 2022 at 12:39 PM Amabile Lopez <amabile.lopez@thekey.com>
>>>> wrote:
>>>>
>>>>> Hi Angie,
>>>>>
>>>>> I pay based on the data the DART team provides. Any issues with it
>>>>> will need to be corrected by them.
>>>>> @Lucas Hynes <lhynes@thekey.com> Can you please advise?
>>>>>
>>>>> Thank you,
>>>>>
>>>>> On Tue, Nov 1, 2022 at 10:03 AM Angie Kunnath <akunnath@thekey.com>
>>>>> wrote:
>>>>>
>>>>>> Hi Amabile,
>>>>>>
>>>>>> Please take a look at Meera's email. The report says zero count for
>>>>>> hires and past week. Her clearcare report says otherwise.
>>>>>>
>>>>>> Regards,
>>>>>>
>>>>>> Angie Kunnath
>>>>>> *Regional, Caregiver Recruitment, Canada*
>>>>>>
>>>>>> *Home Care Assistance*
>>>>>>
>>>>>> 375 University Ave E, Waterloo, ON, N2K3M7
>>>>>> <https://www.google.com/maps/search/375+University+Ave+E,+Waterloo,+ON,+N2K3M7?entry=gmail&source=g>
>>>>>> Tel: 519-954-2111
>>>>>> 2525 Old Bronte Rd, Suite 212, Oakville, ON,
>>>>>> <https://www.google.com/maps/search/2525+Old+Bronte+Rd,+Suite+212,+Oakville,+ON,%C2%A0+L6M+4J2?entry=gmail&source=g>L6M
>>>>>> 4J2
>>>>>> <https://www.google.com/maps/search/2525+Old+Bronte+Rd,+Suite+212,+Oakville,+ON,%C2%A0+L6M+4J2?entry=gmail&source=g>
>>>>>> Tel: 905-337-1200
>>>>>>
>>>>>>
>>>>>>
>>>>>> *Champions of Aging Well*
>>>>>>
>>>>>> *www.**H**o <http://homecareassistancewaterloo.ca/>*
>>>>>>
>>>>>> *me <http://homecareassistancewaterloo.ca/>Care
>>>>>> <http://homecareassistancewaterloo.ca/>Assistance
>>>>>> <http://homecareassistancewaterloo.ca/>Waterloo
>>>>>> <http://homecareassistancewaterloo.ca/>.ca
>>>>>> <http://homecareassistancewaterloo.ca/>www.HomeCareAssistanceGuelph.ca*
>>>>>> *www.HomeCareAssistanceOakville.ca*
>>>>>> *www.HomeCareAssistanceMississauga.ca*
>>>>>>
>>>>>>
>>>>>> Visit our Website <http://www.homecareassistancewaterloo.ca>
>>>>>> Read our Mission <http://homecareassistance.com/about/our-mission/>
>>>>>> Balanced Care Method <http://balancedcaremethod.com/>
>>>>>> Hospital to Home Care <http://hospitaltohomecare.com/>
>>>>>> Review our Book Series
>>>>>> <http://homecareassistance.com/healthy-longevity-book-series/>
>>>>>> Cognitive Therapeutics <http://cognitivetherapeutics.com/>
>>>>>> Our Recent Press <http://bit.ly/qOk2aS>
>>>>>> Connect on LinkedIn <http://linkd.in/nRxfEv>
>>>>>> Read our Reviews <http://homecareassistance.com/reviews/>
>>>>>> Watch our Videos <http://youtube.com/homecareinfo>
>>>>>> Subscribe to our Blog <http://blog.homecareassistance.com/>
>>>>>>
>>>>>>
>>>>>> On Tue, Nov 1, 2022 at 12:28 PM Meera Ladani <
>>>>>> meera.ladani@homecareassistance.com> wrote:
>>>>>>
>>>>>>> Hi Angie,
>>>>>>> Why it says zero hires?
>>>>>>> *Meera Ladani*
>>>>>>> *Recruitment Coordinator*
>>>>>>> *Home Care Assistance - **Serving Oakville, Mississauga,
>>>>>>> Burlington, Waterloo & Wellington region*
>>>>>>> 375 University Ave E, Waterloo, ON, N2K3M7
>>>>>>> <https://www.google.com/search?q=375+University+Ave+E+Waterloo%2C+ON+N2K+3M7&rlz=1C1CHBF_enCA974CA974&oq=375&aqs=chrome.0.69i59l2j69i57j69i59.2545j0j7&sourceid=chrome&ie=UTF-8>
>>>>>>> *Tel: 519-954-2111*
>>>>>>> 2525 Old Bronte Rd, Suite 212, Oakville, ON,
>>>>>>> <https://www.google.com/search?q=2525+Old+Bronte+Rd%2C+Suite+212%2C+Oakville%2C+ON%2C+L6M+4J2&rlz=1C1CHBF_enCA974CA974&ei=WFhMYrSaHuGT9PwPrM6AmAc&ved=0ahUKEwi0prH4lv32AhXhCZ0JHSwnAHMQ4dUDCA4&uact=5&oq=2525+Old+Bronte+Rd%2C+Suite+212%2C+Oakville%2C+ON%2C+L6M+4J2&gs_lcp=Cgdnd3Mtd2l6EAM6DggAEI8BEOoCEIwDEOUCOhEILhCPARDUAhDqAhCMAxDlAkoECEEYAEoECEYYAFCTCViTCWD4EGgBcAB4AIAB1AGIAdQBkgEDMi0xmAEAoAEBoAECsAEKwAEB&sclient=gws-wiz>L6M
>>>>>>> 4J2
>>>>>>> <https://www.google.com/search?q=2525+Old+Bronte+Rd%2C+Suite+212%2C+Oakville%2C+ON%2C+L6M+4J2&rlz=1C1CHBF_enCA974CA974&ei=WFhMYrSaHuGT9PwPrM6AmAc&ved