--0000000000003eeca905ec80830c Content-Type: multipart/alternative; boundary="0000000000003eeca505ec80830b" --0000000000003eeca505ec80830b Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Lucas, The report depicts Meera Ladani with zero new caregivers with a billable shift for the week of Oct 24th. This is incorrect. Outside of orientation, the below highlighted have worked multiple revenue-generating shifts in the system. I have also included snapshots of the clients they worked for and billed as well. Let me know if you want to hop on a call to discuss [image: image.png] [image: image.png] [image: image.png] [image: image.png] Angie Kunnath *Regional, Caregiver Recruitment, Canada* *Home Care Assistance* 375 University Ave E, Waterloo, ON, N2K3M7 Tel: 519-954-2111 2525 Old Bronte Rd, Suite 212, Oakville, ON, L6M 4J2 Tel: 905-337-1200 *Champions of Aging Well* *www.**H**o * *me Care Assistance Waterloo .ca www.HomeCareAssistanceGuelph.ca* *www.HomeCareAssistanceOakville.ca**www.HomeCareAssistanceMississauga.ca* Visit our Website Read our Mission Balanced Care Method Hospital to Home Care Review our Book Series Cognitive Therapeutics Our Recent Press Connect on LinkedIn Read our Reviews Watch our Videos Subscribe to our Blog On Wed, Nov 2, 2022 at 12:45 PM Lucas Hynes wrote: > Hi Angie, > This report is not going to match clearcare because they are showing > different things. The report you are pulling in clearcare shows the first > carelog, and while it can have revenue, most of the time that date is > showing the caregiver's first orientation, rather than their first billab= le > shift, and this report counts starts as showing the first revenue shift. > Thanks, > Lucas Hynes > Data Analyst > *Please note my email has changed:* > lhynes@TheKey.com > (425) 951-3816 > TheKey.com > [image: TheKey] > > > On Tue, Nov 1, 2022 at 3:23 PM Angie Kunnath wrote: > >> Lucas, >> >> Thank you for the clarification. I think there is an error on the backen= d >> as it is not consistent with the data on clearcare. For October, there w= ere >> 40 starts (first care log shift) and week of Oct 24, 8 caregiver starts. >> >> Take a look at whether the sourcing connection is faulty or being misrea= d >> by AP. >> >> Keep us posted. >> >> Angie >> >> On Tue, Nov 1, 2022 at 6:13 PM Lucas Hynes wrote: >> >>> Hi All, >>> This report reflects the counts of caregivers who have had a billable >>> start with revenue generation, which can get confused with hires. The o= ther >>> point of confusion is that this report only shows caregivers that are n= ew >>> to the business, so if that caregiver has previously worked for the key >>> they will not be counted within this report. >>> You can review this report on the analytics portal (ap >>> ) by going to the caregiver >>> experience page then the recruiter productivity report. If you then scr= oll >>> and select the name of the recruiter within the report, and then scroll= to >>> the very bottom of the page, you will then see the caregivers that are >>> currently being associated with the selected recruiter and the attribut= es >>> associated with that same recruiter. If you review this and you still h= ave >>> questions, please let me know and I can look into the instances of >>> disagreement between what the data is saying and what you are expecting= so >>> that we can make sure that going forward this does not happen and fix >>> the logic on the backend to fix any problems. >>> Thanks, >>> Lucas Hynes >>> Data Analyst >>> *Please note my email has changed:* >>> lhynes@TheKey.com >>> (425) 951-3816 >>> TheKey.com >>> [image: TheKey] >>> >>> >>> On Tue, Nov 1, 2022 at 12:39 PM Amabile Lopez >>> wrote: >>> >>>> Hi Angie, >>>> >>>> I pay based on the data the DART team provides. Any issues with it wil= l >>>> need to be corrected by them. >>>> @Lucas Hynes Can you please advise? >>>> >>>> Thank you, >>>> >>>> On Tue, Nov 1, 2022 at 10:03 AM Angie Kunnath >>>> wrote: >>>> >>>>> Hi Amabile, >>>>> >>>>> Please take a look at Meera's email. The report says zero count for >>>>> hires and past week. Her clearcare report says otherwise. >>>>> >>>>> Regards, >>>>> >>>>> Angie Kunnath >>>>> *Regional, Caregiver Recruitment, Canada* >>>>> >>>>> *Home Care Assistance* >>>>> >>>>> 375 University Ave E, Waterloo, ON, N2K3M7 >>>>> >>>>> Tel: 519-954-2111 >>>>> 2525 Old Bronte Rd, Suite 212, Oakville, ON, >>>>> L6M >>>>> 4J2 >>>>> >>>>> Tel: 905-337-1200 >>>>> >>>>> >>>>> >>>>> *Champions of Aging Well* >>>>> >>>>> *www.**H**o * >>>>> >>>>> *me Care >>>>> Assistance >>>>> Waterloo >>>>> .ca >>>>> www.HomeCareAssistanceGuelph.c= a* >>>>> *www.HomeCareAssistanceOakville.ca* >>>>> *www.HomeCareAssistanceMississauga.ca* >>>>> >>>>> >>>>> Visit our Website >>>>> Read our Mission >>>>> Balanced Care Method >>>>> Hospital to Home Care >>>>> Review our Book Series >>>>> >>>>> Cognitive Therapeutics >>>>> Our Recent Press >>>>> Connect on LinkedIn >>>>> Read our Reviews >>>>>