--0000000000005b45b805ee3cae1b Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Sandra! No payments for the previous invoices? On Thu, Nov 24, 2022 at 2:45 PM Sandra Daoust wrote: > Hi! > We just received an e-trsf from Rochon for this week's invoice amount > > > > Sandra Daoust > > > > *Gestionnaire des finances/Finance Manager - Canada* > > Tel: 514.907.5065 | Fax: 514.221.4265 > > sdaoust@homecareassistance.com | Homecareassistancemontreal.ca > > > > > > > On Thu, Nov 24, 2022 at 11:10 AM Dominique Jacobs > wrote: > >> @Stephanie Demers can you call me about it. Thanks >> >> >> >> Dominique Jacobs >> >> >> >> *Client Care Manager* >> >> Tel: 514.907.5065 | Fax: 514.221.4265 >> >> djacobs@homecareassistance.com | Homecareassistancemontreal.ca >> >> >> >> On Thu, Nov 24, 2022 at 11:06 AM Timothy Thomas wrote: >> >>> Are they on continuous service? If they=E2=80=99re willing to drop off = the check >>> in Westmount that=E2=80=99s fine for the balance. >>> >>> On Thu, Nov 24, 2022 at 11:04 AM Stephanie Demers >> sdemers@homecareassistance.com> wrote: >>> >>>> Thanks Sandra. >>>> For context: They are an elderly couple (no children) who have been >>>> trying to set up payment via the bank. >>>> They lost their password, etc, etc, etc. >>>> Today, they've offered to send us a check (or even drop it off at the >>>> Westmount office) for the balance they owe OR wait a couple more days = to >>>> get things sorted out at the bank. >>>> >>>> Let me know. >>>> Thanks >>>> >>>> On Thu, Nov 24, 2022 at 11:02 AM Sandra Daoust >>> sdaoust@homecareassistance.com> wrote: >>>> >>>>> Hi Timothy, >>>>> >>>>> I need approval for a cheque payment. We have a client that started >>>>> recently. Can't do e-trsfs, doesn't want to do credit card. They took= our >>>>> banking info to pay by direct deposit to us. Long story short, they h= ave >>>>> been unable to set it up properly at the bank. Steph has been in touc= h >>>>> several times and they are trying but are still unable to submit a pa= yment. >>>>> They currently owe just over $3K and are asking if they can send a ch= eque >>>>> to cover what is owed until they sort it out. >>>>> >>>>> Please advise. >>>>> Thanks >>>>> Sandra >>>>> >>>>> >>>>> >>>>> Sandra Daoust >>>>> >>>>> >>>>> >>>>> *Gestionnaire des finances/Finance Manager - Canada* >>>>> >>>>> Tel: 514.907.5065 | Fax: 514.221.4265 >>>>> >>>>> sdaoust@homecareassistance.com | Homecareassistancemontreal.ca >>>>> >>>>> >>>>> >>>>> >>>>> >>>> >>>> -- >>>> >>>> >>>> >>>> Stephanie Demers >>>> >>>> >>>> >>>> * Gestionnaire du personnel / Staffing Manager * >>>> >>>> Tel: 514.907.5065 | Fax: 514.221.4265 >>>> >>>> sdemers@homecareassistance.com | Homecareassistancemontreal.ca >>>> >>>> >>>> -- >>> Tim Thomas >>> Head of Canada Division >>> *Please note my email has changed:* >>> tt@TheKey.com >>> (514) 591-9387 >>> TheKey.com <https://www.