Re: Client - Rochon

From
Sandra Daoust <sdaoust@homecareassistance.com>
To
Dominique Jacobs <djacobs@thekey.com>
CC
Timothy Thomas <tt@thekey.com>, Stephanie Demers <sdemers@thekey.com>, Stephanie Demers <sdemers@homecareassistance.com>, Ali Malik <ali.malik@thekey.com>, Sandra Daoust <sdaoust@homecareassistance.com>
Date
Thu, 24 Nov 2022 14:44:43 -0500
Folder
INBOX
--0000000000002b8bf205ee3ca5db Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi! We just received an e-trsf from Rochon for this week's invoice amount Sandra Daoust *Gestionnaire des finances/Finance Manager - Canada* Tel: 514.907.5065 | Fax: 514.221.4265 sdaoust@homecareassistance.com | Homecareassistancemontreal.ca On Thu, Nov 24, 2022 at 11:10 AM Dominique Jacobs wrote: > @Stephanie Demers can you call me about it. Thanks > > > > Dominique Jacobs > > > > *Client Care Manager* > > Tel: 514.907.5065 | Fax: 514.221.4265 > > djacobs@homecareassistance.com | Homecareassistancemontreal.ca > > > > On Thu, Nov 24, 2022 at 11:06 AM Timothy Thomas wrote: > >> Are they on continuous service? If they=E2=80=99re willing to drop off t= he check >> in Westmount that=E2=80=99s fine for the balance. >> >> On Thu, Nov 24, 2022 at 11:04 AM Stephanie Demers > sdemers@homecareassistance.com> wrote: >> >>> Thanks Sandra. >>> For context: They are an elderly couple (no children) who have been >>> trying to set up payment via the bank. >>> They lost their password, etc, etc, etc. >>> Today, they've offered to send us a check (or even drop it off at the >>> Westmount office) for the balance they owe OR wait a couple more days t= o >>> get things sorted out at the bank. >>> >>> Let me know. >>> Thanks >>> >>> On Thu, Nov 24, 2022 at 11:02 AM Sandra Daoust >> sdaoust@homecareassistance.com> wrote: >>> >>>> Hi Timothy, >>>> >>>> I need approval for a cheque payment. We have a client that started >>>> recently. Can't do e-trsfs, doesn't want to do credit card. They took = our >>>> banking info to pay by direct deposit to us. Long story short, they ha= ve >>>> been unable to set it up properly at the bank. Steph has been in touch >>>> several times and they are trying but are still unable to submit a pay= ment. >>>> They currently owe just over $3K and are asking if they can send a che= que >>>> to cover what is owed until they sort it out. >>>> >>>> Please advise. >>>> Thanks >>>> Sandra >>>> >>>> >>>> >>>> Sandra Daoust >>>> >>>> >>>> >>>> *Gestionnaire des finances/Finance Manager - Canada* >>>> >>>> Tel: 514.907.5065 | Fax: 514.221.4265 >>>> >>>> sdaoust@homecareassistance.com | Homecareassistancemontreal.ca >>>> >>>> >>>> >>>> >>>> >>> >>> -- >>> >>> >>> >>> Stephanie Demers >>> >>> >>> >>> * Gestionnaire du personnel / Staffing Manager * >>> >>> Tel: 514.907.5065 | Fax: 514.221.4265 >>> >>> sdemers@homecareassistance.com | Homecareassistancemontreal.ca >>> >>> >>> -- >> Tim Thomas >> Head of Canada Division >> *Please note my email has changed:* >> tt@TheKey.com >> (514) 591-9387 >> TheKey.com >> [image: TheKey] >> > --0000000000002b8bf205ee3ca5db Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi! We just received=C2=A0an e-trsf from Rochon for th= is week&#

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