--00000000000010c9a50605e10464 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hey Tim, Im CCing Sumira who can assist further. @Sumira Suthesan Please look into Cathys email, this is urgent matter! On Wed, Sep 20, 2023 at 2:42=E2=80=AFPM Timothy Thomas wrot= e: > Ali are you still handling invoicing for Vancouver? adding in @TheKey > Billing . > > Are we not able to get our invoices out consistently? Thanks > > On Wed, Sep 20, 2023 at 2:22=E2=80=AFPM Cathy Gerth w= rote: > >> Hi Timothy and Ali >> I thought this had been straightened out, Please can we make sure she is >> receiving her weekly invoices this has been a huge source of frustration >> for her since March. Everything seems to be on track for 3 to 4 weeks th= en >> stoops, not sure why, >> Thank you so much >> >> Kind Regards >> >> Cathy >> >> >> >> Cathy Gerth >> Case Manager >> Home Care Assistance >> 15331- 16 Ave #352 >> Surrey, B.C. V4A 1R6 >> ph: (604) 560-8629 >> (778) 279-3634 >> fax: (778) 279-3635 >> >> >> >> >> website: *www.homecareassistancevancouver.ca >> * >> Review our Book Series >> Read our Client Reviews >> https://www.youtube.com/watch?v=3DRX_4cCVybg8 >> > > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.ca > [image: TheKey] > --=20 *Ali Malik* Manager - Financial Operations --00000000000010c9a50605e10464 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hey Tim, Im CCing Sumira who can assist= =C2=A0further.=C2=A0 @Sumira Suthesan =C2=A0Please look into Cathys email, this is urgent matter! On Wed, S= ep 20, 2023 at 2:42=E2=80=AFPM Timothy Thomas < tt@thekey.com > wrote: Ali are you still handling invoicing = for Vancouver? adding in=C2=A0 @TheKey Billing . Are we not able to get our in= voices out consistently? Thanks=C2=A0 On Wed, Sep 20, 2023 at 2:22=E2= =80=AFPM Cathy Gerth < cgerth@thekey.com > wrote: Hi=C2=A0Timothy and Ali I though= t this had been straightened out, Please can we make sure she is receiving = her weekly=C2=A0invoices this has been a huge source of frustration for her= since March. Everything seems to be on track for 3 to 4 weeks then stoops,= not sure why, Thank you so much Kind Re= gards Cathy Cathy Gerth Case Manager Home Care Assistance=C2= =A0 15331- 16 Ave=C2=A0 #352 Surrey, B.C. V4A 1R6 ph:=C2=A0 =C2=A0= (604) 560-8629 =C2=A0 =C2=A0 =C2=A0 =C2=A0 (778) 279-= 3634 fax:=C2=A0 (778) 279-3635 = website:=C2=A0 www. homecareassistancevancouver.ca Review our Book= Series Read our Client Reviews =C2=A0<a href=3D"https://www.youtube.com/watch?v=3DRX_4cCVybg8" styl= e=3D"color:rgb(17,85,20