----==_mimepart_650c7060ba8eb_2242aefede98ee8327503a3 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Sumira, Can you please confirm that the client received the invoic= e yesterday? I sent it to the Payer email on file in Clearcare yesterday = afternoon.=C2=A0 Thank you. = = On Thu, 21 Sep at 12:30 PM , Ali Malik wrote: Hey Tim, = Im CCing Sumira who can assist=C2=A0further.=C2=A0@Sumira Suthesan=C2=A0= Please look into Cathys email, this is urgent matter! = = = = On Wed, Sep 20, 2023 at 2:42=E2=80=AFPM Timothy Thomas w= rote: = = = Ali are you still handling invoicing for Vancouver? adding in=C2=A0@TheK= ey Billing. = Are we not able to get our invoices out consistently? Thanks=C2=A0 = = = On Wed, Sep 20, 2023 at 2:22=E2=80=AFPM Cathy Gerth = wrote: = = = Hi=C2=A0Timothy and Ali I thought this had been straightened out, Please= can we make sure she is receiving her weekly=C2=A0invoices this has been= a huge source of frustration for her since March. Everything seems to be= on track for 3 to 4 weeks then stoops, not sure why, = Thank you so much = = Kind Regards = = Cathy = = = = = = Cathy Gerth Case Manager Home Care Assistance=C2=A0 15331- 16 Ave=C2=A0 = #352 Surrey, B.C. V4A 1R6 ph:=C2=A0 =C2=A0(604) 560-8629 = =C2=A0 =C2=A0 =C2=A0 =C2=A0 (778) 279-3634 fax:=C2=A0 (778) 279-3635 = = = = = = = website:=C2=A0www.homecareassistancevancouver.ca Review our Book Series = Read our Client Reviews = = =C2=A0https://www.youtube.com/watch?v=3DRX_4cCVybg8=C2=A0=C2=A0 = = = = = = = -- = Tim Thomas = Head of Canada Division = Please note my email has changed: = tt@TheKey.com = (514) 591-9387 = = TheKey.ca = = = = = -- = Ali Malik Manager - Financial Operations=C2=A0 ----==_mimepart_650c7060ba8eb_2242aefede98ee8327503a3 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Sumira, Can you please confirm that the client received the invo= ice yesterday? I sent it to the Payer email on file in Clearcare yesterda= y afternoon.=C2=A0 Thank you. On Thu, 21 Sep at 12:30 PM , Ali Malik <al= i.malik@thekey.com> wrote: Hey Tim, Im CCing Sumira who can assist=C2=A0further.=C2=A0 @Sumira Suthesan =C2=A0Please look into Cathys = email, this is urgent matter! On Wed, Sep 20, 2023 at 2:42=E2=80=AFPM Timothy Thomas < tt@thekey.com > wrote: Ali are you still handling invoicing for Vancouver? addi= ng in=C2=A0 @TheKey Billing . Are we not able to get our invoices out consistently? Thanks=C2=A0 On Wed, Sep 20, 2023 at 2:22=E2=80=AF= PM Cathy Gerth < cgerth@thekey.com > wrote: Hi=C2=A0Timothy and Ali I thought this had been stra= ightened out, Please can we make sure she is receiving her weekly=C2=A0in= voices this has been a huge source of frustration for her since March. Ev= erything seems to be on track for 3