--00000000000073307305de332d16 Content-Type: multipart/alternative; boundary="00000000000073307205de332d15" --00000000000073307205de332d15 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable James, that login info was for the HCA email account so that you could get the password reset info for Enom On Wed, May 4, 2022 at 10:26 AM James Sudimak (Web Support) wrote: > Hi Gabe, > > We are having issues logging into Enom with that info, unfortunately. > > Enom requires us to provide the domain, not the email or username to log > in: > > > After attempting both edward@homecareassistance.com and > torontohomecareassistance.ca along with the password combo, we are > greeted with the login error message. > > Warm regards, > > James Sudimak > Web Developer, TheKey > thekey.com > 221 Main St #520 , > San Francisco, CA 94105 > > > Attachment: > image.png > > > On May 4, 1:08 PM, Alexa Graziani wrote: > >> Micah provided that info, the login credentials are: >> edward@homecareassistance.com >> Welcome123!! >> >> > On May 4, 12:41 PM, James Sudimak wrote: > >> Hi Steve / Gabe, >> >> Steve =E2=80=94 Understood. We will coordinate with Gabe to confirm if w= e still >> have access to Edward's old email. >> >> Gabe =E2=80=94 Thanks for providing the email/password info. We've gone = ahead and >> requested a password reset request for the Enom account. >> >> May you be able to look into Edward's old email account? We can certainl= y >> send another password reset request if needed. Thanks! >> >> Warm regards, >> >> James Sudimak >> Web Developer, TheKey >> thekey.com >> 221 Main St #520 , >> San Francisco, CA 94105 >> >> > On May 3, 2:24 PM, Steve Darley wrote: > >> Hi all, Per my previous email, Edward left company in 2014. >> >> >> >> >> Attachment: >> image.png >> >> image.png >> >> > > On May 3, 2:21 PM, James Sudimak wrote: > >> Hi Gabe + Team, >> >> Thanks for providing the info re: the Enom account. We've gone ahead and >> requested a password reset request. >> >> >> Also, just a heads up that Enom asks for the domain instead of an email >> or username to log in: >> >> >> Has the password reset email been sent to edward@homecareassistance.com? >> Thanks! >> >> Warm regards, >> >> James Sudimak >> Web Developer, TheKey >> thekey.com >> 221 Main St #520 , >> San Francisco, CA 94105 >> >> >> Attachment: >> image.png >> >> image.png >> >> > > On May 2, 8:46 AM, Steve Darley wrote: > >> I have attempted to retrieve information from Enom on this to no avail s= o >> far. >> >> Edward Lee was the original franchisee of the Toronto location in 2013 >> and created/ registered the domain. We took it over in 2014. He hasn't b= een >> involved at all since then. >> >> I asked for a password reset - but my suspicion is that enom still has >> Edward Lee's contact information on file. >> >> Will keep you posted. >> >> Steve >> >> >> >> Attachment: >> image001.png >> >> > > On Apr 29, 7:18 PM, Alexa Graziani wrote: > >> Thank you, Hafiz! >>