--0000000000000ba5da06214f2af5 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable This is helpful! Thank you Abby. *Lydia M. Jackson* Employee Care Manager LMJackson@TheKey.com (847) 853-7777 [image: TheKey] On Wed, Sep 4, 2024 at 1:01=E2=80=AFPM Abby Cnossen w= rote: > Hello Caregiver Manager Team, > > As we continue implementing TheKey app, I want to share some resources to > help our caregivers succeed. As you know, Friday, September 6th, is the > final day for TheKey Caregiver Connect App. You've all worked incredibly > hard to prepare our caregivers, taking time out of your day to ensure the= y > feel supported and confident with the new app. Thank you for your > dedication=E2=80=94we=E2=80=99re in the home stretch! > > To help ensure a smooth transition this first weekend without the app, > I=E2=80=99ve included scripts below for mass messaging on Thursday and Fr= iday. > Please feel free to adjust the wording to match your communication style, > keeping messages under 420 characters. Don't forget to include your > office's specific telephony number. If you need help finding this number, > just let me know. > *Thursday* (372 characters): Thank you to everyone who has already made > the switch to the Wellsky app! With the deadline just a day away, please > don't hesitate to contact the office if you're experiencing any issues wi= th > the app. If you're unable to clock in through the app, please use the > automated clock-in service from your client's phone, if possible, at > *000-000-0000*. We appreciate all that you do! > > *Friday *(387 characters)*: *Today is the LAST day to use TheKey > Caregiver Connect. Congratulations to everyone who has already switched t= o > the Wellsky app! We=E2=80=99re excited about the new features it offers. = If you > haven=E2=80=99t downloaded the app yet, please do so now. Use the invite = email you > received earlier to create a password. If you're unable to clock in or ou= t, > please call telephony from your client=E2=80=99s phone (if possible) at > *000-000-0000*. Thank you! > > Please reach out if you need support or guidance. > -- > *Abby Cnossen* > Manager of Quality and Service > Call or text: 616-271-8243 > TheKey.com > --0000000000000ba5da06214f2af5 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable This is helpful! Thank you Abby. Lydia M. Jackson Employee Care Manager LMJackson@TheKey.com (847 ) 853-7777 On Wed, Sep 4, 2024 at 1:01=E2=80=AFPM= Abby Cnossen < = acnossen@thekey.com > wrote: Hello Caregiver Manager Team, = As we continue implementing TheKey app, I want to sh= are some resources to help our caregivers succeed. As you know, Friday, Sep= tember 6th, is the final day for TheKey Caregiver Connect App. You've a= ll worked incredibly hard to prepare our caregivers, taking time out of you= r day to ensure they feel supported and confident with the new app. Thank y= ou for your dedication=E2=80=94we=E2=80=99re in