--0000000000009f5a4906214f54f1 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you Abby! On Wed, Sep 4, 2024 at 1:15=E2=80=AFPM Lydia Jackson = wrote: > This is helpful! > Thank you Abby. > > *Lydia M. Jackson* > Employee Care Manager > LMJackson@TheKey.com > (847) 853-7777 > > [image: TheKey] > > > On Wed, Sep 4, 2024 at 1:01=E2=80=AFPM Abby Cnossen = wrote: > >> Hello Caregiver Manager Team, >> >> As we continue implementing TheKey app, I want to share some resources t= o >> help our caregivers succeed. As you know, Friday, September 6th, is the >> final day for TheKey Caregiver Connect App. You've all worked incredibly >> hard to prepare our caregivers, taking time out of your day to ensure th= ey >> feel supported and confident with the new app. Thank you for your >> dedication=E2=80=94we=E2=80=99re in the home stretch! >> >> To help ensure a smooth transition this first weekend without the app, >> I=E2=80=99ve included scripts below for mass messaging on Thursday and F= riday. >> Please feel free to adjust the wording to match your communication style= , >> keeping messages under 420 characters. Don't forget to include your >> office's specific telephony number. If you need help finding this number= , >> just let me know. >> *Thursday* (372 characters): Thank you to everyone who has already made >> the switch to the Wellsky app! With the deadline just a day away, please >> don't hesitate to contact the office if you're experiencing any issues w= ith >> the app. If you're unable to clock in through the app, please use the >> automated clock-in service from your client's phone, if possible, at >> *000-000-0000*. We appreciate all that you do! >> >> *Friday *(387 characters)*: *Today is the LAST day to use TheKey >> Caregiver Connect. Congratulations to everyone who has already switched = to >> the Wellsky app! We=E2=80=99re excited about the new features it offers.= If you >> haven=E2=80=99t downloaded the app yet, please do so now. Use the invite= email you >> received earlier to create a password. If you're unable to clock in or o= ut, >> please call telephony from your client=E2=80=99s phone (if possible) at >> *000-000-0000*. Thank you! >> >> Please reach out if you need support or guidance. >> -- >> *Abby Cnossen* >> Manager of Quality and Service >> Call or text: 616-271-8243 >> TheKey.com >> > --=20 Sincerely, Pat Echols *Caregiver Manager* pechols@thekey.com (414) 964-8000 (414) 775-0042 *Have positive feedback? We'd love to share that with the community: * https://search.google.com/local/writereview?placeid=3DChIJFSBQkBgfBYgRLB0RY= LJEs-A [image: TheKey] --0000000000009f5a4906214f54f1 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you Abby! On Wed, Sep 4, 2024 = at 1:15=E2=80=AFPM Lydia Jackson < lmjackson@thekey.com > wrote: This is helpful! Thank you= Abby. Lydia M. Jackson Employee Care Mana= ger L= MJackson@TheKey.com (847 ) 853-77= 77 <i