Re: Re: HCA Calgary Website Updates

From
Alexa Graziani <agraziani@thekey.com>
To
Phil Chanda <phil.chanda@thekey.com>
CC
Scott Charles <scott.charles@u7solutions.com>, Timothy Thomas <tt@thekey.com>, Jennifer Lagemann <jennifer.lagemann@thekey.com>, Development Team <dev@thekey.com>
Date
Wed, 17 Aug 2022 15:11:19 -0700
Folder
INBOX
--000000000000bc343f05e67725b1 Content-Type: multipart/alternative; boundary="000000000000bc343d05e67725b0" --000000000000bc343d05e67725b0 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks, all! Scott - please let us know when the numbers have been corrected. Sincerely, On Wed, Aug 17, 2022 at 2:11 PM Phil Chanda wrote: > @Development Team Per email below, please provide u7 > access to https://www.torontohomecareassistance.ca/ > > On Wed, Aug 17, 2022 at 4:31 PM Scott Charles scott.charles@u7solutions.com> wrote: > >> Hi Alexa, >> >> Ok perfect! You are correct, we have the phone numbers that were given t= o >> us input correctly into wordpress. >> >> I'll have our developer do 1 more review of the 3 pages to ensure the >> correct phone numbers are in place. >> >> I also saw the note from Tim asking for the same changes of the homepage >> and contact page to be done for the toronto website ( >> https://www.torontohomecareassistance.ca/) >> >> Could someone please provide us with the credentials to access this site= ? >> We can get started on the changes towards the end of the week and finali= ze >> everything towards the beginning of the next week. >> >> Thanks, >> [image: Scott Charles, Web Manager] >> >> >> Scott Charles, Web Manager >> U7 SOLUTIONS | Make the web work for you >> 78 George Street, Suite 204, Ottawa, ON K1N 5W1 >> Direct: 613-804-7894 Telephone: 1-888-236-1467 >> https://www.u7solutions.com >> >> [image: LinkedIn button] = [image: >> Twitter button] [image: Facebook >> button] [image: Email list button= ] >> >> >> >> On Wed, Aug 17, 2022 at 2:25 PM Alexa Graziani >> wrote: >> >>> Scott, >>> >>> Correct, it's ok that the number that shows to customers is not the one= s >>> we gave you. It just need to be the ones we gave you on the backup so t= hat >>> Callrail can read it and then mask the numbers appropriately. >>> >>> As long as the backend of the site is correct, we should be good. It's >>> not swapping on the backend, correct? You can input the correct phone >>> numbers there? >>> >>> Let us know if we need to get on a call to go over this. >>> >>> Sincerely, >>> >>> On Wed, Aug 17, 2022 at 9:56 AM Scott Charles >> scott.charles@u7solutions.com> wrote: >>> >>>> Hi Alexa, >>>> >>>> Thanks for the info! >>>> >>>> The only issue with Callrail is it is automatically swapping the phone >>>> numbers and preventing us from uploading the phone numbers we were giv= en >>>> for Vancouver and Winnipeg. That is why the extra space is showing as = thats >>>> the only current way to adjust the phone numbers. >>>> >>>> If you are comfortable with all phone numbers defaulting to 778 732 >>>> 5087 then we have nothing to worry about, although if the numbers are >>>> supposed to differ from that we will either need someone to update tha= t in >>>> Callrail or be given the credentials so we can make adjustments. >>>> >>>> Let me know if that makes sense. >>>> >>>> Thanks, >>>> [image: Scott Charles, W

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