Re: Re: HCA Calgary Website Updates

@Development Team <dev@thekey.com> Per email below, please provide u7
access to https://www.torontohomecareassistance.ca/

On Wed, Aug 17, 2022 at 4:31 PM Scott Charles <scott.charles@u7solutions.com>
wrote:

> Hi Alexa,
>
> Ok perfect! You are correct, we have the phone numbers that were given to
> us input correctly into wordpress.
>
> I'll have our developer do 1 more review of the 3 pages to ensure the
> correct phone numbers are in place.
>
> I also saw the note from Tim asking for the same changes of the homepage
> and contact page to be done for the toronto website (
> https://www.torontohomecareassistance.ca/)
>
> Could someone please provide us with the credentials to access this site?
> We can get started on the changes towards the end of the week and finalize
> everything towards the beginning of the next week.
>
> Thanks,
> [image: Scott Charles, Web Manager] <https://www.u7solutions.com/>
>
>
> Scott Charles, Web Manager
> U7 SOLUTIONS | Make the web work for you
> 78 George Street, Suite 204, Ottawa, ON K1N 5W1
> Direct: 613-804-7894 Telephone: 1-888-236-1467
> https://www.u7solutions.com
>
> [image: LinkedIn button] <https://www.linkedin.com/company/u7solutions> [image:
> Twitter button] <https://twitter.com/u7solutions> [image: Facebook button]
> <https://www.facebook.com/u7solutions> [image: Email list button]
> <https://www.u7solutions.com/subscribe/>
>
>
> On Wed, Aug 17, 2022 at 2:25 PM Alexa Graziani <agraziani@thekey.com>
> wrote:
>
>>  Scott,
>>
>> Correct, it's ok that the number that shows to customers is not the ones
>> we gave you. It just need to be the ones we gave you on the backup so that
>> Callrail can read it and then mask the numbers appropriately.
>>
>> As long as the backend of the site is correct, we should be good. It's
>> not swapping on the backend, correct? You can input the correct phone
>> numbers there?
>>
>> Let us know if we need to get on a call to go over this.
>>
>> Sincerely,
>>
>> On Wed, Aug 17, 2022 at 9:56 AM Scott Charles <
>> scott.charles@u7solutions.com> wrote:
>>
>>> Hi Alexa,
>>>
>>> Thanks for the info!
>>>
>>> The only issue with Callrail is it is automatically swapping the phone
>>> numbers and preventing us from uploading the phone numbers we were given
>>> for Vancouver and Winnipeg. That is why the extra space is showing as thats
>>> the only current way to adjust the phone numbers.
>>>
>>> If you are comfortable with all phone numbers defaulting to 778 732 5087
>>> then we have nothing to worry about, although if the numbers are supposed
>>> to differ from that we will either need someone to update that in Callrail
>>> or be given the credentials so we can make adjustments.
>>>
>>> Let me know if that makes sense.
>>>
>>> Thanks,
>>> [image: Scott Charles, Web Manager] <https://www.u7solutions.com/>
>>>
>>>
>>> Scott Charles, Web Manager
>>> U7 SOLUTIONS | Make the web work for you
>>> 78 George Street, Suite 204, Ottawa, ON K1N 5W1
>>> Direct: 613-804-7894 Telephone: 1-888-236-1467
>>> https://www.u7solutions.com
>>>
>>> [image: LinkedIn button] <https://www.linkedin.com/company/u7solutions> [image:
>>> Twitter button] <https://twitter.com/u7solutions> [image: Facebook
>>> button] <https://www.facebook.com/u7solutions> [image: Email list
>>> button] <https://www.u7solutions.com/subscribe/>
>>>
>>>
>>> On Wed, Aug 17, 2022 at 12:18 PM Alexa Graziani <agraziani@thekey.com>
>>> wrote:
>>>
>>>> Hi Scott,
>>>>
>>>> Yes, we are using Callrail and would like the numbers to swap
>>>> dynamically. That is the intended feature not a bug. That's how we are
>>>> tracking the channel our calls are coming from. Callrail reads the number
>>>> on the backend of the site and then shows the user a tracking number that
>>>> routes to the intended line.
>>>>
>>>> If the team has questions on anything that is in place on the site,
>>>> please have them ask us ahead of time instead of implementing a workaround
>>>> so that we can avoid issues like this in the future.
>>>>
>>>> Sincerely,
>>>>
>>>> On Wed, Aug 17, 2022 at 8:51 AM Scott Charles <
>>>> scott.charles@u7solutions.com> wrote:
>>>>
>>>>> Hi everyone,
>>>>>
>>>>> Just wanted to provide a quick update on the phone number formatting
>>>>> issue. There is currently a plugin / tool the site is using called
>>>>> https://www.callrail.com/  <https://www.callrail.com/>
>>>>>
>>>>> It appears it is tracking call conversions and call leads. The issue
>>>>> is that in the plugin it has a feature to automatically change phone
>>>>> numbers to (778 732 5087). Anytime a phone number is input into wordpress
>>>>> it gets changed. This is why our developer put a space between the first 2
>>>>> numbers for now as that's the only way to prevent the phone number from
>>>>> automatically switching.
>>>>>
>>>>> You can see for example the phone number was input correctly in the
>>>>> backend but changed on the website via the plugin.
>>>>>
>>>>> [image: image.png]
>>>>> [image: image.png]
>>>>>
>>>>> In order to adjust this we'd need to access the plugin and see if
>>>>> there is a way to remove the automatic phone number replacement. Does
>>>>> anyone have the credentials for the https://www.callrail.com/ use on
>>>>> the website?
>>>>>
>>>>> Thanks,
>>>>> [image: Scott Charles, Web Manager] <https://www.u7solutions.com/>
>>>>>
>>>>>
>>>>> Scott Charles, Web Manager
>>>>> U7 SOLUTIONS | Make the web work for you
>>>>> 78 George Street, Suite 204, Ottawa, ON K1N 5W1
>>>>> Direct: 613-804-7894 Telephone: 1-888-236-1467
>>>>> https://www.u7solutions.com
>>>>>
>>>>> [image: LinkedIn button]
>>>>> <https://www.linkedin.com/company/u7solutions> [image: Twitter button]
>>>>> <https://twitter.com/u7solutions> [image: Facebook button]
>>>>> <https://www.facebook.com/u7solutions> [image: Email list button]
>>>>> <https://www.u7solutions.com/subscribe/>
>>>>>
>>>>>
>>>>> On Tue, Aug 16, 2022 at 2:25 PM Scott Charles <
>>>>> scott.charles@u7solutions.com> wrote:
>>>>>
>>>>>> Thanks for the feedback. Reaching out to a developer ASAP to look
>>>>>> into this.
>>>>>>
>>>>>> Best,
>>>>>> [image: Scott Charles, Web Manager] <https://www.u7solutions.com/>
>>>>>>
>>>>>>
>>>>>> Scott Charles, Web Manager
>>>>>> U7 SOLUTIONS | Make the web work for you
>>>>>> 78 George Street, Suite 204, Ottawa, ON K1N 5W1
>>>>>> Direct: 613-804-7894 Telephone: 1-888-236-1467
>>>>>> https://www.u7solutions.com
>>>>>>
>>>>>> [image: LinkedIn button]
>>>>>> <https://www.linkedin.com/company/u7solutions> [image: Twitter
>>>>>> button] <https://twitter.com/u7solutions> [image: Facebook button]
>>>>>> <https://www.facebook.com/u7solutions> [image: Email list button]
>>>>>> <https://www.u7solutions.com/subscribe/>
>>>>>>
>>>>>>
>>>>>> On Tue, Aug 16, 2022 at 2:17 PM Alexa Graziani <agraziani@thekey.com>
>>>>>> wrote:
>>>>>>
>>>>>>> Image below. Please make the phone number changes as soon as
>>>>>>> possible.
>>>>>>>
>>>>>>> [image: image002.jpg]
>>>>>>>
>>>>>>> On Tue, Aug 16, 2022 at 11:07 AM Timothy Thomas <tt@thekey.com>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Scott, the same issue is appearing on the Vancouver site as well.
>>>>>>>>
>>>>>>>> Once corrected, can we please issue the same design changes on our
>>>>>>>> Toronto site - homecareassistancetoronto.ca - there appears to be
>>>>>>>> a loading issue on this site as well.
>>>>>>>>
>>>>>>>> Thanks
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Tue, Aug 16, 2022 at 2:04 PM Timothy Thomas <tt@thekey.com>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>> Hi Scott,
>>>>>>>>>
>>>>>>>>> We've got a formatting issue with the phone number in the header
>>>>>>>>> on the Winnipeg site. It's breaking the call rail phone number integration.
>>>>>>>>> Can you please look into this asap.
>>>>>>>>>
>>>>>>>>> Thanks
>>>>>>>>> Tim
>>>>>>>>>
>>>>>>>>> On Tue, Aug 16, 2022 at 12:19 PM Scott Charles <
>>>>>>>>> scott.charles@u7solutions.com> wrote:
>>>>>>>>>
>>>>>>>>>> Hi everyone,
>>>>>>>>>>
>>>>>>>>>> In case the info was missed, all 3 sites have had the homepage
>>>>>>>>>> and contact page updated. Please feel free to navigate to the various sites
>>>>>>>>>> for review.
>>>>>>>>>>
>>>>>>>>>> If there are any minor adjustments or issues on the homepage or
>>>>>>>>>> contact page please let me know.
>>>>>>>>>>
>>>>>>>>>> Best,
>>>>>>>>>> [image: Scott Charles, Web Manager]
>>>>>>>>>> <https://www.u7solutions.com/>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Scott Charles, Web Manager
>>>>>>>>>> U7 SOLUTIONS | Make the web work for you
>>>>>>>>>> 78 George Street, Suite 204, Ottawa, ON K1N 5W1
>>>>>>>>>> Direct: 613-804-7894 Telephone: 1-888-236-1467
>>>>>>>>>> https://www.u7solutions.com
>>>>>>>>>>
>>>>>>>>>> [image: LinkedIn button]
>>>>>>>>>> <https://www.linkedin.com/company/u7solutions> [image: Twitter
>>>>>>>>>> button] <https://twitter.com/u7solutions> [image: Facebook
>>>>>>>>>> button] <https://www.facebook.com/u7solutions> [image: Email
>>>>>>>>>> list button] <https://www.u7solutions.com/subscribe/>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> On Wed, Aug 10, 2022 at 4:35 PM Scott Charles <
>>>>>>>>>> scott.charles@u7solutions.com> wrote:
>>>>>>>>>>
>>>>>>>>>>> Thanks for the confirmation. Our developer will work to
>>>>>>>>>>> implement the changes on the live site today and tomorrow.
>>>>>>>>>>>
>>>>>>>>>>> Best,
>>>>>>>>>>> [image: Scott Charles, Web Manager]
>>>>>>>>>>> <https://www.u7solutions.com/>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Scott Charles, Web Manager
>>>>>>>>>>> U7 SOLUTIONS | Make the web work for you
>>>>>>>>>>> 78 George Street, Suite 204, Ottawa, ON K1N 5W1
>>>>>>>>>>> Direct: 613-804-7894 Telephone: 1-888-236-1467
>>>>>>>>>>> https://www.u7solutions.com
>>>>>>>>>>>
>>>>>>>>>>> [image: LinkedIn button]
>>>>>>>>>>> <https://www.linkedin.com/company/u7solutions> [image: Twitter
>>>>>>>>>>> button] <https://twitter.com/u7solutions> [image: Facebook
>>>>>>>>>>> button] <https://www.facebook.com/u7solutions> [image: Email
>>>>>>>>>>> list button] <https://www.u7solutions.com/subscribe/>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> On Wed, Aug 10, 2022 at 11:15 AM Timothy Thomas <tt@thekey.com>
>>>>>>>>>>> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> Yes please proceed with the changes.
>>>>>>>>>>>>
>>>>>>>>>>>> On Wed, Aug 10, 2022 at 9:14 AM Scott Charles <
>>>>>>>>>>>> scott.charles@u7solutions.com> wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>> Hi everyone,
>>>>>>>>>>>>>
>>>>>>>>>>>>> Just wanted to follow up on this as we have everything in
>>>>>>>>>>>>> place to make the changes on the live sites but are waiting for
>>>>>>>>>>>>> confirmation.
>>>>>>>>>>>>>
>>>>>>>>>>>>> Please let me know when you've had a chance to review the most
>>>>>>>>>>>>> recent contact page change requests and if we are ready to put everything
>>>>>>>>>>>>> live.
>>>>>>>>>>>>>
>>>>>>>>>>>>> Thanks!
>>>>>>>>>>>>> [image: Scott Charles, Web Manager]
>>>>>>>>>>>>> <https://www.u7solutions.com/>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> Scott Charles, Web Manager
>>>>>>>>>>>>> U7 SOLUTIONS | Make the web work for you
>>>>>>>>>>>>> 78 George Street, Suite 204, Ottawa, ON K1N 5W1
>>>>>>>>>>>>> <https://www.google.com/maps/search/78+George+Street,+Suite+204,+Ottawa,+ON+K1N+5W1?entry=gmail&source=g>
>>>>>>>>>>>>> Direct: 613-804-7894 Telephone: 1-888-236-1467
>>>>>>>>>>>>> https://www.u7solutions.com
>>>>>>>>>>>>>
>>>>>>>>>>>>> [image: LinkedIn button]
>>>>>>>>>>>>> <https://www.linkedin.com/company/u7solutions> [image:
>>>>>>>>>>>>> Twitter button] <https://twitter.com/u7solutions> [image:
>>>>>>>>>>>>> Facebook button] <https://www.facebook.com/u7solutions> [image:
>>>>>>>>>>>>> Email list button] <https://www.u7solutions.com/subscribe/>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> On Wed, Jul 27, 2022 at 3:46 PM Scott Charles <
>>>>>>>>>>>>> scott.charles@u7solutions.com> wrote:
>>>>>>>>>>>>>
>>>>>>>>>>>>>> Hi everyone,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> The changes have been made to the contact page:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>    - move "let our homecare experts help" to be a title on
>>>>>>>>>>>>>>    the right side of the image so we don't have an extra white space at the
>>>>>>>>>>>>>>    top.
>>>>>>>>>>>>>>    - shorten the red text as a subhead to say "Request
>>>>>>>>>>>>>>    information for a complimentary care consultation"
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Please feel free to follow the link previously provided to
>>>>>>>>>>>>>> review the changes.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Once all the changes are confirmed we will make the switch on
>>>>>>>>>>>>>> the live sites.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Thanks!
>>>>>>>>>>>>>> [image: Scott Charles, Web Manager]
>>>>>>>>>>>>>> <https://www.u7solutions.com/>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Scott Charles, Web Manager
>>>>>>>>>>>>>> U7 SOLUTIONS | Make the web work for you
>>>>>>>>>>>>>> 78 George Street, Suite 204, Ottawa, ON K1N 5W1
>>>>>>>>>>>>>> <https://www.google.com/maps/search/78+George+Street,+Suite+204,+Ottawa,+ON+K1N+5W1?entry=gmail&source=g>
>>>>>>>>>>>>>> Direct: 613-804-7894 Telephone: 1-888-236-1467
>>>>>>>>>>>>>> https://www.u7solutions.com
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> [image: LinkedIn button]
>>>>>>>>>>>>>> <https://www.linkedin.com/company/u7solutions> [image:
>>>>>>>>>>>>>> Twitter button] <https://twitter.com/u7solutions> [image:
>>>>>>>>>>>>>> Facebook button] <https://www.facebook.com/u7solutions> [image:
>>>>>>>>>>>>>> Email list button] <https://www.u7solutions.com/subscribe/>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> On Tue, Jul 26, 2022 at 2:04 PM Scott Charles <
>>>>>>>>>>>>>> scott.charles@u7solutions.com> wrote:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Thanks for the information and confirmation everyone!
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> I've put everything into our system and notified the
>>>>>>>>>>>>>>> developer about the requested changes.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> If anything else comes up I'll be sure to let you know.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Best,
>>>>>>>>>>>>>>> [image: Scott Charles, Web Manager]
>>>>>>>>>>>>>>> <https://www.u7solutions.com/>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Scott Charles, Web Manager
>>>>>>>>>>>>>>> U7 SOLUTIONS | Make the web work for you
>>>>>>>>>>>>>>> 78 George Street, Suite 204, Ottawa, ON K1N 5W1
>>>>>>>>>>>>>>> <https://www.google.com/maps/search/78+George+Street,+Suite+204,+Ottawa,+ON+K1N+5W1?entry=gmail&source=g>
>>>>>>>>>>>>>>> Direct: 613-804-7894 Telephone: 1-888-236-1467
>>>>>>>>>>>>>>> https://www.u7solutions.com
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> [image: LinkedIn button]
>>>>>>>>>>>>>>> <https://www.linkedin.com/company/u7solutions> [image:
>>>>>>>>>>>>>>> Twitter button] <https://twitter.com/u7solutions> [image:
>>>>>>>>>>>>>>> Facebook button] <https://www.facebook.com/u7solutions> [image:
>>>>>>>>>>>>>>> Email list button] <https://www.u7solutions.com/subscribe/>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> On Tue, Jul 26, 2022 at 11:55 AM James Sudimak (Support) <
>>>>>>>>>>>>>>> dev@homecareassistance.com> wrote:
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Hi Alexa + U7 Team,
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Here are the FTP credentials for each site as requested:
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> *Vancouver*
>>>>>>>>>>>>>>>> Host: homecareassistancevancouver.ca
>>>>>>>>>>>>>>>> IP Address: 162.221.187.162
>>>>>>>>>>>>>>>> Port: 21
>>>>>>>>>>>>>>>> Username: u7@homecareassistancevancouver.ca
>>>>>>>>>>>>>>>> Pass: @K0H$-(T3[I~
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> *Winnipeg*
>>>>>>>>>>>>>>>> Host: homecareassistancewinnipeg.ca
>>>>>>>>>>>>>>>> IP Address: 162.221.187.162
>>>>>>>>>>>>>>>> Port: 21
>>>>>>>>>>>>>>>> Username: u7@homecareassistancewinnipeg.ca
>>>>>>>>>>>>>>>> Pass: D&(JA~5glmpc
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> U7 - Please see credentials above. If connecting via the
>>>>>>>>>>>>>>>> Host domain name does not work, try using the IP Address (162.221.187.162)
>>>>>>>>>>>>>>>> as the Host when connecting.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Please let us know if there is anything else we may assist
>>>>>>>>>>>>>>>> with. Thanks!
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Warm regards,
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> James Sudimak
>>>>>>>>>>>>>>>> Web Developer, TheKey
>>>>>>>>>>>>>>>> thekey.com
>>>>>>>>>>>>>>>> 221 Main St
>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/221+Main+St++%23520+,+San+Francisco,+CA+94105?entry=gmail&source=g>
>>>>>>>>>>>>>>>> #520 <https://homecareassistance.zendesk.com/tickets/520>,
>>>>>>>>>>>>>>>> San Francisco, CA 94105
>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/221+Main+St++%23520+,+San+Francisco,+CA+94105?entry=gmail&source=g>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> On July 25, 2022, 5:54 PM, Alexa Graziani wrote:
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Hi Scott,
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> I'm confirming that we'd like to make the changes Jenn
>>>>>>>>>>>>>>>>> sent for desktop:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>    - move "let our homecare experts help" to be a title
>>>>>>>>>>>>>>>>>    on the right side of the image so we don't have an extra white space at the
>>>>>>>>>>>>>>>>>    top.
>>>>>>>>>>>>>>>>>    - shorten the red text as a subhead to say "Request
>>>>>>>>>>>>>>>>>    information for a complimentary care consultation"
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Phone numbers are as follow:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>    - Vancouver 778-279-3634
>>>>>>>>>>>>>>>>>    - Winnipeg 204-489-6000
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Dev team - can you get them access to the websites listed
>>>>>>>>>>>>>>>>> in the previous email, please?
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On Mon, Jul 25, 2022 at 9:42 AM Scott Charles <
>>>>>>>>>>>>>>>>> scott.charles@u7solutions.com> wrote:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Thanks everyone!
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> This is very helpful. I'll pass it along to the developer
>>>>>>>>>>>>>>>>> for corrections.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> 2 more requests as well from our developer:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> 1. If someone can also provide me with the phone number
>>>>>>>>>>>>>>>>> for vancouver and winnipeg I will add that to the file for the other 2
>>>>>>>>>>>>>>>>> sites being updated
>>>>>>>>>>>>>>>>> 2. We will need the credentials (FTP or cPanel) for
>>>>>>>>>>>>>>>>> Vancouver and Winnipeg so we can access the site and make the changes
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Thanks,
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> [image: Scott Charles, Web Manager]
>>>>>>>>>>>>>>>>> <https://www.u7solutions.com/>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Scott Charles, Web Manager
>>>>>>>>>>>>>>>>> U7 SOLUTIONS | Make the web work for you
>>>>>>>>>>>>>>>>> 78 George Street, Suite 204, Ottawa, ON K1N 5W1
>>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/78+George+Street,+Suite+204,+Ottawa,+ON+K1N+5W1?entry=gmail&source=g>
>>>>>>>>>>>>>>>>> Direct: 613-804-7894 Telephone: 1-888-236-1467
>>>>>>>>>>>>>>>>> https://www.u7solutions.com
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> [image: LinkedIn button]
>>>>>>>>>>>>>>>>> <https://www.linkedin.com/company/u7solutions> [image:
>>>>>>>>>>>>>>>>> Twitter button] <https://twitter.com/u7solutions> [image:
>>>>>>>>>>>>>>>>> Facebook button] <https://www.facebook.com/u7solutions> [image:
>>>>>>>>>>>>>>>>> Email list button]
>>>>>>>>>>>>>>>>> <https://www.u7solutions.com/subscribe/>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On Mon, Jul 25, 2022 at 11:37 AM Timothy Thomas <
>>>>>>>>>>>>>>>>> tt@thekey.com> wrote:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Iphone 12 pro here. This is what i see
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On Mon, Jul 25, 2022 at 11:24 AM Jennifer Lagemann <
>>>>>>>>>>>>>>>>> jennifer.lagemann@thekey.com> wrote:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Hi Scott!
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> I was using an iPhone 13 Pro.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> And thanks for the feedback on the video, that half second
>>>>>>>>>>>>>>>>> does matter. Appreciate the insight.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Thanks,
>>>>>>>>>>>>>>>>> Jenn
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On Jul 25, 2022, at 9:14 AM, Scott Charles <
>>>>>>>>>>>>>>>>> scott.charles@u7solutions.com> wrote:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Thanks for the feedback Jenn!
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> I've attached an image of the mobile version on my phone
>>>>>>>>>>>>>>>>> but if other people are experiencing issues with the phone number appearing
>>>>>>>>>>>>>>>>> incorrectly we can look into optimizations for specific devices. If you can
>>>>>>>>>>>>>>>>> provide me with the make and model of your phone we can narrow down our
>>>>>>>>>>>>>>>>> efforts. For reference, the image attached is from my Iphone 13.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> We can certainly make whatever changes you like to the
>>>>>>>>>>>>>>>>> desktop version to suit your needs. If you and your team are able to
>>>>>>>>>>>>>>>>> confirm any changes you'd like to the layout we can either have Maddie make
>>>>>>>>>>>>>>>>> adjustments to the mockup or if they are simple enough changes we can
>>>>>>>>>>>>>>>>> proceed without updated mockups.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Lastly, having a video automatically load on the homepage
>>>>>>>>>>>>>>>>> will slow the site speed down but this is also dependent on the user's
>>>>>>>>>>>>>>>>> connection. Based on some performance insights the homepage video takes on
>>>>>>>>>>>>>>>>> average .5 of a second to render in. Half a second isn't very
>>>>>>>>>>>>>>>>> noticeable but it does affect the load times. This also comes down to
>>>>>>>>>>>>>>>>> personal preference and how fast you'd like the page to load in.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Let me know how you'd like to proceed,
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> [image: image.png]
>>>>>>>>>>>>>>>>> [image: Scott Charles, Web Manager]
>>>>>>>>>>>>>>>>> <https://www.u7solutions.com/>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Scott Charles, Web Manager
>>>>>>>>>>>>>>>>> U7 SOLUTIONS | Make the web work for you
>>>>>>>>>>>>>>>>> 78 George Street, Suite 204, Ottawa, ON K1N 5W1
>>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/78+George+Street,+Suite+204,+Ottawa,+ON+K1N+5W1?entry=gmail&source=g>
>>>>>>>>>>>>>>>>> Direct: 613-804-7894 Telephone: 1-888-236-1467
>>>>>>>>>>>>>>>>> https://www.u7solutions.com
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> [image: LinkedIn button]
>>>>>>>>>>>>>>>>> <https://www.linkedin.com/company/u7solutions> [image:
>>>>>>>>>>>>>>>>> Twitter button] <https://twitter.com/u7solutions> [image:
>>>>>>>>>>>>>>>>> Facebook button] <https://www.facebook.com/u7solutions> [image:
>>>>>>>>>>>>>>>>> Email list button]
>>>>>>>>>>>>>>>>> <https://www.u7solutions.com/subscribe/>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On Thu, Jul 21, 2022 at 9:18 PM Jenn Lagemann <
>>>>>>>>>>>>>>>>> jennifer.lagemann@thekey.com> wrote:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Hi Scott and team,
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Thanks for sending the changes over. Here's some feedback:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> I like the mobile version, however, in the phone number
>>>>>>>>>>>>>>>>> CTA in the top right corner, it's cut off on my phone and only showing the
>>>>>>>>>>>>>>>>> first 6 digits (not sure if other people are having this issue, but wanted
>>>>>>>>>>>>>>>>> to call it out) in case.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> In addition, the desktop requires a lot of scrolling.
>>>>>>>>>>>>>>>>> Maybe we could:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>    - move "let our homecare experts help" to be a title
>>>>>>>>>>>>>>>>>       on the right side of the image so we don't have an extra white space at the
>>>>>>>>>>>>>>>>>       top.
>>>>>>>>>>>>>>>>>       - shorten the red text as a subhead to say "Request
>>>>>>>>>>>>>>>>>       information for a complimentary care consultation"
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> I was also curious if the video currently on the Calgary
>>>>>>>>>>>>>>>>> (and other) pages is slowing down the loading times or if it has an effect?
>>>>>>>>>>>>>>>>> I like the video and think it captures attention, but I would love to hear
>>>>>>>>>>>>>>>>> others' thoughts here.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Let me know if you have any questions, have a great rest
>>>>>>>>>>>>>>>>> of your night,
>>>>>>>>>>>>>>>>> Jenn
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On Wed, Jul 20, 2022 at 1:55 PM Scott Charles <
>>>>>>>>>>>>>>>>> scott.charles@u7solutions.com> wrote:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Hi everyone,
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Just wanted to provide a quick update.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Our developer hit a few snags in the initial process so he
>>>>>>>>>>>>>>>>> felt more comfortable working in a dev environment to not affect the live
>>>>>>>>>>>>>>>>> site. This additional set-up time won't have an affect on the cost as this
>>>>>>>>>>>>>>>>> was an internal decision, but I appreciate your patience in the delay.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> I've provided the link for the changes you can view here
>>>>>>>>>>>>>>>>> <https://homecareassistancecalgary.u7wpdev.com/>.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Login info:
>>>>>>>>>>>>>>>>> username: u7solutions
>>>>>>>>>>>>>>>>> password: www123
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Please let me know if the homepage and contact page for
>>>>>>>>>>>>>>>>> desktop and mobile viewing match what you are looking for. Once the changes
>>>>>>>>>>>>>>>>> are approved we will push them to the live site.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> *Can I please get confirmation for other phone numbers for
>>>>>>>>>>>>>>>>> the Vancouver and Winnipeg site? *
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Best,
>>>>>>>>>>>>>>>>> [image: Scott Charles, Web Manager]
>>>>>>>>>>>>>>>>> <https://www.u7solutions.com/>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Scott Charles, Web Manager
>>>>>>>>>>>>>>>>> U7 SOLUTIONS | Make the web work for you
>>>>>>>>>>>>>>>>> 78 George Street, Suite 204, Ottawa, ON K1N 5W1
>>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/78+George+Street,+Suite+204,+Ottawa,+ON+K1N+5W1?entry=gmail&source=g>
>>>>>>>>>>>>>>>>> Direct: 613-804-7894 Telephone: 1-888-236-1467
>>>>>>>>>>>>>>>>> https://www.u7solutions.com
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> [image: LinkedIn button]
>>>>>>>>>>>>>>>>> <https://www.linkedin.com/company/u7solutions> [image:
>>>>>>>>>>>>>>>>> Twitter button] <https://twitter.com/u7solutions> [image:
>>>>>>>>>>>>>>>>> Facebook button] <https://www.facebook.com/u7solutions> [image:
>>>>>>>>>>>>>>>>> Email list button]
>>>>>>>>>>>>>>>>> <https://www.u7solutions.com/subscribe/>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On Mon, Jul 11, 2022 at 1:59 PM Scott Charles <
>>>>>>>>>>>>>>>>> scott.charles@u7solutions.com> wrote:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Thanks for confirming everyone!
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> I'll pass the approved mock ups to a developer to get
>>>>>>>>>>>>>>>>> started shortly on the Winnipeg, Vancouver, and Calgary sites. I anticipate
>>>>>>>>>>>>>>>>> the changes being done by the end of the week, barring any
>>>>>>>>>>>>>>>>> unforeseen circumstances.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> I'll keep everyone in the loop with updates as they come
>>>>>>>>>>>>>>>>> in.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Best,
>>>>>>>>>>>>>>>>> [image: Scott Charles, Web Manager]
>>>>>>>>>>>>>>>>> <https://www.u7solutions.com/>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Scott Charles, Web Manager
>>>>>>>>>>>>>>>>> U7 SOLUTIONS | Make the web work for you
>>>>>>>>>>>>>>>>> 78 George Street, Suite 204, Ottawa, ON K1N 5W1
>>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/78+George+Street,+Suite+204,+Ottawa,+ON+K1N+5W1?entry=gmail&source=g>
>>>>>>>>>>>>>>>>> Direct: 613-804-7894 Telephone: 1-888-236-1467
>>>>>>>>>>>>>>>>> https://www.u7solutions.com
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> [image: LinkedIn button]
>>>>>>>>>>>>>>>>> <https://www.linkedin.com/company/u7solutions> [image:
>>>>>>>>>>>>>>>>> Twitter button] <https://twitter.com/u7solutions> [image:
>>>>>>>>>>>>>>>>> Facebook button] <https://www.facebook.com/u7solutions> [image:
>>>>>>>>>>>>>>>>> Email list button]
>>>>>>>>>>>>>>>>> <https://www.u7solutions.com/subscribe/>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On Mon, Jul 11, 2022 at 1:18 PM Alexa Graziani <
>>>>>>>>>>>>>>>>> agraziani@thekey.com> wrote:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Awesome! Looks like we can move forward :)
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On Mon, Jul 11, 2022 at 9:02 AM Jennifer Lagemann <
>>>>>>>>>>>>>>>>> jennifer.lagemann@thekey.com> wrote:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Agreed! I love these,
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Jenn
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On Jul 11, 2022, at 10:47 AM, Timothy Thomas <
>>>>>>>>>>>>>>>>> tt@thekey.com> wrote:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>> Hi Maddie,
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> These look awesome. Love it.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On Mon, Jul 11, 2022 at 10:38 AM Madeleine Gagné <
>>>>>>>>>>>>>>>>> madeleine.gagne@u7solutions.com> wrote:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Hi all,
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> I've updated the mocks
>>>>>>>>>>>>>>>>> <https://xd.adobe.com/view/155c6095-151a-4776-ba50-96c097fd0914-400f/grid?hints=off>
>>>>>>>>>>>>>>>>> using images 2 and 3 where I think they work best. Let us know if you like
>>>>>>>>>>>>>>>>> this new direction! I agree with Tim's previous email where he mentioned
>>>>>>>>>>>>>>>>> that replacing the video with a still image will improve loading times.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Thanks,
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Maddie
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On Fri, Jul 8, 2022 at 2:58 PM Timothy Thomas <
>>>>>>>>>>>>>>>>> tt@thekey.com> wrote:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Hi Jenn,
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> I like options 2 and 3 best. Whatever fits best within the
>>>>>>>>>>>>>>>>> dimensions of the site.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Thanks
>>>>>>>>>>>>>>>>> Tim
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On Fri, Jul 8, 2022 at 1:57 PM Jennifer Lagemann <
>>>>>>>>>>>>>>>>> jennifer.lagemann@thekey.com> wrote:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Hi all!
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Here are some approved images:
>>>>>>>>>>>>>>>>> [image: PR13_SR100728_The_Key_02300 (1).jpg]
>>>>>>>>>>>>>>>>> [image: PR13_SR100728_The_Key_04525.jpg][image:
>>>>>>>>>>>>>>>>> PR13_SR100728_The_Key_07629.jpg]
>>>>>>>>>>>>>>>>> Tim - are there any particular images that would fit best
>>>>>>>>>>>>>>>>> with your audience in Canada?
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> U7 team - are there any particular images that would work
>>>>>>>>>>>>>>>>> best given the page layout?
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Thanks and have a great weekend,
>>>>>>>>>>>>>>>>> Jenn
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On Thu, Jul 7, 2022 at 4:44 PM Alexa Graziani <
>>>>>>>>>>>>>>>>> agraziani@thekey.com> wrote:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Jenn and I will look at photos and get back to you here.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On Wed, Jul 6, 2022 at 8:46 AM Timothy Thomas <
>>>>>>>>>>>>>>>>> tt@thekey.com> wrote:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Hi Scott,
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> I'll offer up my suggestions but the decision resides with
>>>>>>>>>>>>>>>>> Alexa and Jennifer.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> 1. Working live is fine with me
>>>>>>>>>>>>>>>>> 2. I would swap the video out for an image. Improves load
>>>>>>>>>>>>>>>>> times and should help SEO
>>>>>>>>>>>>>>>>> 3. For Alexa and Jennifer.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Thanks
>>>>>>>>>>>>>>>>> Tim
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On Wed, Jul 6, 2022 at 10:44 AM Scott Charles <
>>>>>>>>>>>>>>>>> scott.charles@u7solutions.com> wrote:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Hi everyone!
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Nice to e-meet those who I haven't met. I'm a Project
>>>>>>>>>>>>>>>>> Manager at U7 and I'll be helping coordinate the work with a developer.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Just wanted to follow up on some of the previous
>>>>>>>>>>>>>>>>> information with a few questions:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> 1. We can do this development work on the live site or we
>>>>>>>>>>>>>>>>> can create a development environment in order to make all changes in the
>>>>>>>>>>>>>>>>> background and have them approved before implementation on the live site
>>>>>>>>>>>>>>>>> - *working on the live site* will reduce costs but there
>>>>>>>>>>>>>>>>> are risks as all the changes made will immediately be public
>>>>>>>>>>>>>>>>> - *working in a dev environment* is more time consuming,
>>>>>>>>>>>>>>>>> as a clone of the site has to be created, but all changes will be hidden
>>>>>>>>>>>>>>>>> from the public until everything is fully tested and confirmed
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> 2. Is the intention to keep the homepage video or swap
>>>>>>>>>>>>>>>>> that for an image?
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> 3. I can see mention of the use of a different image for
>>>>>>>>>>>>>>>>> the contact page on mobile, are you able to provide us with a more suitable
>>>>>>>>>>>>>>>>> image or are you comfortable with us using the placeholder image for the
>>>>>>>>>>>>>>>>> time being?
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> I think that covers my questions for now, once everything
>>>>>>>>>>>>>>>>> is confirmed I'll implement it in our system and get it assigned to a
>>>>>>>>>>>>>>>>> developer right away.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Please let me know if you have any questions or concerns!
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Cheers,
>>>>>>>>>>>>>>>>> [image: Scott Charles, Web Manager]
>>>>>>>>>>>>>>>>> <https://www.u7solutions.com/>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Scott Charles, Web Manager
>>>>>>>>>>>>>>>>> U7 SOLUTIONS | Make the web work for you
>>>>>>>>>>>>>>>>> 78 George Street, Suite 204, Ottawa, ON K1N 5W1
>>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/78+George+Street,+Suite+204,+Ottawa,+ON+K1N+5W1?entry=gmail&source=g>
>>>>>>>>>>>>>>>>> Direct: 613-804-7894 Telephone: 1-888-236-1467
>>>>>>>>>>>>>>>>> https://www.u7solutions.com
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> [image: LinkedIn button]
>>>>>>>>>>>>>>>>> <https://www.linkedin.com/company/u7solutions> [image:
>>>>>>>>>>>>>>>>> Twitter button] <https://twitter.com/u7solutions> [image:
>>>>>>>>>>>>>>>>> Facebook button] <https://www.facebook.com/u7solutions> [image:
>>>>>>>>>>>>>>>>> Email list button]
>>>>>>>>>>>>>>>>> <https://www.u7solutions.com/subscribe/>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On Mon, Jul 4, 2022 at 11:38 AM Madeleine Gagné <
>>>>>>>>>>>>>>>>> madeleine.gagne@u7solutions.com> wrote:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Hey there! Okay no worries, we'll make all three the same.
>>>>>>>>>>>>>>>>> For the photos, I just use placeholders for the mockup, you can provide
>>>>>>>>>>>>>>>>> whatever images you'd like!
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Right now on the home page there's a video in the
>>>>>>>>>>>>>>>>> background, I assumed you would want to keep that as is. If that's correct,
>>>>>>>>>>>>>>>>> you would just need to provide an image for the contact page.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Can we go ahead and start making the changes to
>>>>>>>>>>>>>>>>> the websites? Everything other than the images is approved?
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On Thu, Jun 30, 2022 at 5:07 PM Jennifer Lagemann <
>>>>>>>>>>>>>>>>> jennifer.lagemann@thekey.com> wrote:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Hi!
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Just wanted to update, we won't need to make specific
>>>>>>>>>>>>>>>>> changes for Calgary, let's keep Winnipeg, Vancouver, and Calgary the same.
>>>>>>>>>>>>>>>>> Scrap what I said in the last email lol
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> For the mobile version, is there a different photo that we
>>>>>>>>>>>>>>>>> can use? We'd prefer to stay away from the stethoscope. If needed, we can
>>>>>>>>>>>>>>>>> provide an approved one.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Thanks and let us know if you have any questions,
>>>>>>>>>>>>>>>>> Jenn
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On Thu, Jun 30, 2022 at 8:49 AM Madeleine Gagné <
>>>>>>>>>>>>>>>>> madeleine.gagne@u7solutions.com> wrote:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Hey Jennifer! I think I know what you mean but let me know
>>>>>>>>>>>>>>>>> if this is correct:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Vancouver and winnipeg will *keep* this button:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> [image: Screen Shot 2022-06-30 at 9.46.46 AM.png]
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> But Calgary will *remove* it and just have the white
>>>>>>>>>>>>>>>>> button. All three sites will keep the top header/navigation section as is
>>>>>>>>>>>>>>>>> with the phone number button at the very top right.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Let me know if that's correct and I'll create the new
>>>>>>>>>>>>>>>>> mockup. Thanks!
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On Wed, Jun 29, 2022 at 4:42 PM Jennifer Lagemann <
>>>>>>>>>>>>>>>>> jennifer.lagemann@thekey.com> wrote:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Hi Sara and Madeleine,
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> In talking with the manager for the Calgary team, their
>>>>>>>>>>>>>>>>> web form leads aren't too bad, but for them (only Calgary), for mobile,
>>>>>>>>>>>>>>>>> could we get a mock-up that reflects the top click-to-call CTA, and have
>>>>>>>>>>>>>>>>> the lower one, stay a web form button? The other offices (Vancouver and
>>>>>>>>>>>>>>>>> Winnipeg) would use the new mock-ups that Madeleine just created.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Essentially, Calgary will be a hybrid test, with one
>>>>>>>>>>>>>>>>> click-to-call CTA and one form, while the other two locations will be fully
>>>>>>>>>>>>>>>>> mobile click-to-call CTA tests, to improve lead quality.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Let me know if you have any questions or need
>>>>>>>>>>>>>>>>> clarification,
>>>>>>>>>>>>>>>>> Jenn
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On Thu, Jun 23, 2022 at 12:46 PM Madeleine Gagné <
>>>>>>>>>>>>>>>>> madeleine.gagne@u7solutions.com> wrote:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Okay great, thanks for the update! We'll be on standby
>>>>>>>>>>>>>>>>> until we get the final confirmation.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On Thu, Jun 23, 2022 at 1:00 PM Alexa Graziani <
>>>>>>>>>>>>>>>>> agraziani@thekey.com> wrote:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Great.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Madeleine - we are going to check with the Calgary team
>>>>>>>>>>>>>>>>> first before we give you the green light to put them into production.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Thanks,
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On Thu, Jun 23, 2022 at 9:55 AM Jennifer Lagemann <
>>>>>>>>>>>>>>>>> jennifer.lagemann@thekey.com> wrote:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Hi all!
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Everything looks good to me, I am optimistic about these
>>>>>>>>>>>>>>>>> mobile-specific changes.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Thanks for these mock-ups!
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Jenn
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On Wed, Jun 22, 2022 at 10:56 AM Madeleine Gagné <
>>>>>>>>>>>>>>>>> madeleine.gagne@u7solutions.com> wrote:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Oh okay sorry, you had written "free in lower case in
>>>>>>>>>>>>>>>>> places where we aren't using all caps" so I thought the all caps versions
>>>>>>>>>>>>>>>>> were fine as is. I'll wait for Jenn's feedback and then I can fix those.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On Wed, Jun 22, 2022 at 11:50 AM Alexa Graziani <
>>>>>>>>>>>>>>>>> agraziani@thekey.com> wrote:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Are they in the same link? because the forms still have
>>>>>>>>>>>>>>>>> FREE in all caps.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Jenn, please review and let us know if you have any
>>>>>>>>>>>>>>>>> further edits.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On Wed, Jun 22, 2022 at 6:31 AM Madeleine Gagné <
>>>>>>>>>>>>>>>>> madeleine.gagne@u7solutions.com> wrote:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Great! I updated the mockups. Are we waiting for feedback
>>>>>>>>>>>>>>>>> from anyone else on your team?
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On Tue, Jun 21, 2022 at 4:56 PM Alexa Graziani <
>>>>>>>>>>>>>>>>> agraziani@thekey.com> wrote:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> If it's the first word, it can have a capital F. I just
>>>>>>>>>>>>>>>>> don't want all caps in the middle of lowercase sentences. Thanks!
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On Tue, Jun 21, 2022 at 1:54 PM Madeleine Gagné <
>>>>>>>>>>>>>>>>> madeleine.gagne@u7solutions.com> wrote:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> So for the 'free' did you want me to change it in all the
>>>>>>>>>>>>>>>>> buttons? Or if it's the first word in the sentence/button can it still have
>>>>>>>>>>>>>>>>> a capital F?
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On Tue, Jun 21, 2022 at 4:45 PM Alexa Graziani <
>>>>>>>>>>>>>>>>> agraziani@thekey.com> wrote:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Sounds good!
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On Tue, Jun 21, 2022 at 1:43 PM Madeleine Gagné <
>>>>>>>>>>>>>>>>> madeleine.gagne@u7solutions.com> wrote:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Oh sorry, I meant to add that the images are just
>>>>>>>>>>>>>>>>> placeholders! We can keep the home page video and for the contact page, you
>>>>>>>>>>>>>>>>> can select an image that would make sense. I can amend the "free" to lower
>>>>>>>>>>>>>>>>> case.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On Tue, Jun 21, 2022 at 4:41 PM Alexa Graziani <
>>>>>>>>>>>>>>>>> agraziani@thekey.com> wrote:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> These look really good!
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> My feedback is to have free in lower case in places where
>>>>>>>>>>>>>>>>> we aren't using all caps.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Is there a specific website you're using to mock the
>>>>>>>>>>>>>>>>> images or are those placeholders?
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> It looks like Calgary has a video on the homepage, which
>>>>>>>>>>>>>>>>> they'd probably want to leave.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> I also am not a fan of the medical look of the stethoscope.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> However, I love the inclusion of a photo on the contact
>>>>>>>>>>>>>>>>> page instead of a ton of copy.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Overall these look much more streamlined and visually
>>>>>>>>>>>>>>>>> enticing.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Sincerely,
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On Tue, Jun 21, 2022 at 12:37 PM Madeleine Gagné <
>>>>>>>>>>>>>>>>> madeleine.gagne@u7solutions.com> wrote:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Hi Jenn & Alexa,
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Here are the new mockups
>>>>>>>>>>>>>>>>> <https://xd.adobe.com/view/155c6095-151a-4776-ba50-96c097fd0914-400f/grid?hints=off>
>>>>>>>>>>>>>>>>> for the homecare Calgary site! You'll see mobile and desktop versions for
>>>>>>>>>>>>>>>>> both the home page and contact pages.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> *Some notes:*
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>    - Desktop mocks have the phone number included in the
>>>>>>>>>>>>>>>>>    top menu for high visibility + easy access
>>>>>>>>>>>>>>>>>    - For the contact page I reworked the design to have
>>>>>>>>>>>>>>>>>    more emphasis on the form and to make sure it's clear in the title that you
>>>>>>>>>>>>>>>>>    can request an in-home OR video consult
>>>>>>>>>>>>>>>>>    - We eliminated unnecessary fields on the form for a
>>>>>>>>>>>>>>>>>    simpler user experience
>>>>>>>>>>>>>>>>>    - Mobile home page: gives users the option to call
>>>>>>>>>>>>>>>>>    directly OR book a consult, which brings them to the contact page where
>>>>>>>>>>>>>>>>>    they can fill in the form
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> If you have any questions or would like me to make further
>>>>>>>>>>>>>>>>> changes, let me know!
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Maddie
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>> Alexa Graziani
>>>>>>>>>>>>>>>>> Senior Marketing Manager - Consumer Growth
>>>>>>>>>>>>>>>>> * Please note my email has changed: *
>>>>>>>>>>>>>>>>> agraziani@thekey.com
>>>>>>>>>>>>>>>>> <https://brand.thekey.com/esg/agraziani@thekey.com>
>>>>>>>>>>>>>>>>> (650) 416-1538 Ext. 181538
>>>>>>>>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>>>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>> Alexa Graziani
>>>>>>>>>>>>>>>>> Senior Marketing Manager - Consumer Growth
>>>>>>>>>>>>>>>>> * Please note my email has changed: *
>>>>>>>>>>>>>>>>> agraziani@thekey.com
>>>>>>>>>>>>>>>>> <https://brand.thekey.com/esg/agraziani@thekey.com>
>>>>>>>>>>>>>>>>> (650) 416-1538 Ext. 181538
>>>>>>>>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>>>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>> Alexa Graziani
>>>>>>>>>>>>>>>>> Senior Marketing Manager - Consumer Growth
>>>>>>>>>>>>>>>>> * Please note my email has changed: *
>>>>>>>>>>>>>>>>> agraziani@thekey.com
>>>>>>>>>>>>>>>>> <https://brand.thekey.com/esg/agraziani@thekey.com>
>>>>>>>>>>>>>>>>> (650) 416-1538 Ext. 181538
>>>>>>>>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>>>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>> Alexa Graziani
>>>>>>>>>>>>>>>>> Senior Marketing Manager - Consumer Growth
>>>>>>>>>>>>>>>>> * Please note my email has changed: *
>>>>>>>>>>>>>>>>> agraziani@thekey.com
>>>>>>>>>>>>>>>>> <https://brand.thekey.com/esg/agraziani@thekey.com>
>>>>>>>>>>>>>>>>> (650) 416-1538 Ext. 181538
>>>>>>>>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>>>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>> Alexa Graziani
>>>>>>>>>>>>>>>>> Senior Marketing Manager - Consumer Growth
>>>>>>>>>>>>>>>>> * Please note my email has changed: *
>>>>>>>>>>>>>>>>> agraziani@thekey.com
>>>>>>>>>>>>>>>>> <https://brand.thekey.com/esg/agraziani@thekey.com>
>>>>>>>>>>>>>>>>> (650) 416-1538 Ext. 181538
>>>>>>>>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>>>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>> Tim Thomas
>>>>>>>>>>>>>>>>> Head of Canada Division
>>>>>>>>>>>>>>>>> *Please note my email has changed:*
>>>>>>>>>>>>>>>>> tt@TheKey.com <Tim.Thomas@TheKey.com>
>>>>>>>>>>>>>>>>> (514) 591-9387
>>>>>>>>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>>>>>>>>> [image: TheKey] <https://www.thekey.com/>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>> Alexa Graziani
>>>>>>>>>>>>>>>>> Senior Marketing Manager - Consumer Growth
>>>>>>>>>>>>>>>>> * Please note my email has changed: *
>>>>>>>>>>>>>>>>> agraziani@thekey.com
>>>>>>>>>>>>>>>>> <https://brand.thekey.com/esg/agraziani@thekey.com>
>>>>>>>>>>>>>>>>> (650) 416-1538 Ext. 181538
>>>>>>>>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>>>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>> Tim Thomas
>>>>>>>>>>>>>>>>> Head of Canada Division
>>>>>>>>>>>>>>>>> *Please note my email has changed:*
>>>>>>>>>>>>>>>>> tt@TheKey.com <Tim.Thomas@TheKey.com>
>>>>>>>>>>>>>>>>> (514) 591-9387
>>>>>>>>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>>>>>>>>> [image: TheKey] <https://www.thekey.com/>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>> Tim Thomas
>>>>>>>>>>>>>>>>> Head of Canada Division
>>>>>>>>>>>>>>>>> *Please note my email has changed:*
>>>>>>>>>>>>>>>>> tt@TheKey.com <Tim.Thomas@TheKey.com>
>>>>>>>>>>>>>>>>> (514) 591-9387
>>>>>>>>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>>>>>>>>> [image: TheKey] <https://www.thekey.com/>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>> Alexa Graziani
>>>>>>>>>>>>>>>>> Senior Marketing Manager - Consumer Growth
>>>>>>>>>>>>>>>>> * Please note my email has changed: *
>>>>>>>>>>>>>>>>> agraziani@thekey.com
>>>>>>>>>>>>>>>>> <https://brand.thekey.com/esg/agraziani@thekey.com>
>>>>>>>>>>>>>>>>> (650) 416-1538 Ext. 181538
>>>>>>>>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>>>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>> Tim Thomas
>>>>>>>>>>>>>>>>> Head of Canada Division
>>>>>>>>>>>>>>>>> *Please note my email has changed:*
>>>>>>>>>>>>>>>>> tt@TheKey.com <Tim.Thomas@TheKey.com>
>>>>>>>>>>>>>>>>> (514) 591-9387
>>>>>>>>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>>>>>>>>> [image: TheKey] <https://www.thekey.com/>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>> Alexa Graziani
>>>>>>>>>>>>>>>>> Senior Marketing Manager - Consumer Growth
>>>>>>>>>>>>>>>>> * Please note my email has changed: *
>>>>>>>>>>>>>>>>> agraziani@thekey.com
>>>>>>>>>>>>>>>>> <https://brand.thekey.com/esg/agraziani@thekey.com>
>>>>>>>>>>>>>>>>> (650) 416-1538 Ext. 181538
>>>>>>>>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>>>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Attachment:
>>>>>>>>>>>>>>>>> PR13_SR100728_The_Key_07629.jpg
>>>>>>>>>>>>>>>>> <https://riseco.zendesk.com/attachments/token/J8rfD5i6NMuY7A9EGVpNXbOq3/?name=PR13_SR100728_The_Key_07629.jpg>
>>>>>>>>>>>>>>>>> image.png
>>>>>>>>>>>>>>>>> <https://riseco.zendesk.com/attachments/token/P0KOmXCPLhs43cTXsipI0sQyy/?name=image.png>
>>>>>>>>>>>>>>>>> Screen_Shot_2022-06-30_at_9.46.46_AM.png
>>>>>>>>>>>>>>>>> <https://riseco.zendesk.com/attachments/token/ltqMsGg7BkrTQgWWzdUW8bLz2/?name=Screen+Shot+2022-06-30+at+9.46.46+AM.png>
>>>>>>>>>>>>>>>>> PR13_SR100728_The_Key_04525.jpg
>>>>>>>>>>>>>>>>> <https://riseco.zendesk.com/attachments/token/nD3BTvOcryO7FrT880da0OLbg/?name=PR13_SR100728_The_Key_04525.jpg>
>>>>>>>>>>>>>>>>> PR13_SR100728_The_Key_02300__1_.jpg
>>>>>>>>>>>>>>>>> <https://riseco.zendesk.com/attachments/token/kT7dnG7mU3vYIZsuW5AEJm4x9/?name=PR13_SR100728_The_Key_02300+%281%29.jpg>
>>>>>>>>>>>>>>>>> IMG_4557.jpg
>>>>>>>>>>>>>>>>> <https://riseco.zendesk.com/attachments/token/kKUz5uEcS91MOQ0PrHocM59so/?name=IMG_4557.jpg>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> [L63Y2G-7POO2]
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> --
>>>>>>>>>>>> Tim Thomas
>>>>>>>>>>>> Head of Canada Division
>>>>>>>>>>>> *Please note my email has changed:*
>>>>>>>>>>>> tt@TheKey.com <Tim.Thomas@TheKey.com>
>>>>>>>>>>>> (514) 591-9387
>>>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>>>> [image: TheKey] <https://www.thekey.com/>
>>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>> Tim Thomas
>>>>>>>>> Head of Canada Division
>>>>>>>>> *Please note my email has changed:*
>>>>>>>>> tt@TheKey.com <Tim.Thomas@TheKey.com>
>>>>>>>>> (514) 591-9387
>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>> [image: TheKey] <https://www.thekey.com/>
>>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>> Tim Thomas
>>>>>>>> Head of Canada Division
>>>>>>>> *Please note my email has changed:*
>>>>>>>> tt@TheKey.com <Tim.Thomas@TheKey.com>
>>>>>>>> (514) 591-9387
>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>> [image: TheKey] <https://www.thekey.com/>
>>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>> Alexa Graziani
>>>>>>> Senior Marketing Manager - Consumer Growth
>>>>>>> * Please note my email has changed: *
>>>>>>> agraziani@thekey.com
>>>>>>> <https://brand.thekey.com/esg/agraziani@thekey.com>
>>>>>>> (650) 416-1538 Ext. 181538
>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>>
>>>>>>
>>>>
>>>> --
>>>> Alexa Graziani
>>>> Senior Marketing Manager - Consumer Growth
>>>> * Please note my email has changed: *
>>>> agraziani@thekey.com
>>>> <https://brand.thekey.com/esg/agraziani@thekey.com>
>>>> (650) 416-1538 Ext. 181538
>>>> TheKey.com <https://www.thekey.com/>
>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>
>>>
>>
>> --
>> Alexa Graziani
>> Senior Marketing Manager - Consumer Growth
>> * Please note my email has changed: *
>> agraziani@thekey.com <https://brand.thekey.com/esg/agraziani@thekey.com>
>> (650) 416-1538 Ext. 181538
>> TheKey.com <https://www.thekey.com/>
>> [image: TheKey] <https://homecareassistance.com/>
>>
>