--000000000000519c6f05dfd67449 Content-Type: multipart/alternative; boundary="000000000000519c6e05dfd67448" --000000000000519c6e05dfd67448 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Ok thank you Kim. I will do that. *Cathy Goffredo* Regional Director PA & NJ C. 267-406-5844 *Note my new email address:catherine.goffredo@TheKey.com* *TheKey.com (formerly Daughterly Companions)* [image: TheKey] On Wed, May 25, 2022 at 9:54 AM wrote: > Cathy, > > > > You will need to just submit for access, however, make sure you are > clicking on your area. If I click on the link for California, I am unable > to access, yet I can click on the link for NVA. > > > > Hope that helps, > > Kim > > > > *Kimberly Kranwinkel* > > Regional Director of Operations > > *Please note my email has changed:* > > kimberly.kranwinkel@TheKey.com > > (301) 767-6622 > > *TheKey.com * > > [image: TheKey] > > > > > > *From:* Cathy Goffredo > *Sent:* Tuesday, May 24, 2022 10:12 PM > *To:* Angie Markwell > *Cc:* Kim Kranwinkel ; Timothy Thomas tt@thekey.com> > *Subject:* Re: Weekly Caregiver Exceptions Report > > > > Angie, > > > > Is there more than what is pasted below in this email? I don't see the > colors red and yellow. When I click on "view my dashboard" it won't give = me > access. > > > > *Cathy Goffredo* > > Regional Director PA & NJ > > C. 267-406-5844 > > > > *Note my new email address:**catherine.goffredo@TheKey.com* > > *TheKey.com (formerly Daughterly Companions)* > > [image: TheKey] > > > > > > On Tue, May 24, 2022 at 6:28 PM Angie Markwell > wrote: > > Hoping you might give me some insight to the concerns that are red or > yellow. > > ---------- Forwarded message --------- > From: *Medallia Feedback* > Date: Tue, May 24, 2022 at 3:00 PM > Subject: Weekly Caregiver Exceptions Report > To: > > > > Based on feedback, client and caregiver feedback is separated into 2 > separate reports. This caregiver exception report includes all detractor > responses organized by division. > > > > Share individual responses by sending the response page URL. > > > > Email ahodges@thekey.com with any issues or questions. > > *View My Dashboard* > > > > > *Division* > > *Business Unit Field* > > *Responsedate* > > *Link to Response* > > *Main Score* > > *Canada * > > *Toronto * > > *5/18/22 7:37 AM * > > *Go to Response > * > > *2 * > > *Reason for CG NPS Score * > > Lack of consistency in the office .their is always a change new # never > sure who to contact ,never get a respond back asap.when u need the hours = or > place u need u don't get it.they give u diffrent hours then u wanted and > farther places u can't take .wanting an 8 hour shift a day and getting le= ss > > *Canada * > > *Toronto * > > *5/23/22 1:07 PM * > > *Go to Response > * > > *1 * > > *Reason for CG NPS Score * > > No enough shifts. > > *Canada * > > *Toronto * > > *5/23/22 8:43 AM * > > *Go to Response > * > > *6 * > > *Reason for CG NPS Score * > > Lack of benefits. > > *Canada *