--00000000000016607505e4430606 Content-Type: multipart/alternative; boundary="00000000000016607405e4430605" --00000000000016607405e4430605 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Sounds good thank you @Irin Eva On Wed, Jul 20, 2022 at 5:08 PM Irin Eva wrote: > Hi Tanisha, > > Let me talk with CG. If there is any way we can adjust with next pay. If > not, then I will speak with Sandra and let you know. > > Best Regards, > Irin > > On Wed, Jul 20, 2022 at 5:04 PM Taneshia Persaud taneshia.persaud@thekey.com> wrote: > >> Please see attached spreadsheet. >> >> If we can e-transfer the difference to the caregiver, that would be grea= t >> and the best solution. I do have a scheduled call with her tomorrow, so >> please let me know if this is doable. >> >> Many thanks, >> >> Taneshia >> >> On Wed, Jul 20, 2022 at 12:12 PM Irin Eva wrote: >> >>> Hi Taneshia, >>> >>> The booking deadline for TOR CGs is 12:00pm every Monday (pay week). >>> After 12:00pm the time sheet will be locked for payroll, but if we need= to >>> adjust her timesheet we can unlock it for you. >>> >>> Also, we closed payroll every Tuesday (pay week). There is no adjustmen= t >>> possible after 12;00pm onTuesday. >>> >>> Pls let me know if you have any questions and concerns. >>> >>> Best Regards, >>> Irin >>> >>> On Wed, Jul 20, 2022 at 11:51 AM Taneshia Persaud >> taneshia.persaud@thekey.com> wrote: >>> >>>> [image: Screen Shot 2022-07-20 at 11.45.38 AM.png] >>>> >>>> On Wed, Jul 20, 2022 at 10:31 AM Taneshia Persaud >>> taneshia.persaud@thekey.com> wrote: >>>> >>>>> Initially, it was a JIRA but when we didn=E2=80=99t get a timely resp= onse, it >>>>> was brought up in our weekly meeting twice with everyone present. The= n >>>>> another email was sent to Nukul (attached). >>>>> >>>>> >>>>> >>>>> >>>>> On Wed, Jul 20, 2022 at 10:27 AM Timothy Thomas wrote= : >>>>> >>>>>> Taneshia who have you communicated with at Maventech to get this >>>>>> resolved? Should we escalate to Vince or Nukul? There's nothing our = payroll >>>>>> team can do to help with this unless you can provide a manual calcul= ation >>>>>> of what's owed. >>>>>> >>>>>> Let me know and I can push for an answer. >>>>>> >>>>>> Thanks >>>>>> >>>>>> On Wed, Jul 20, 2022 at 10:16 AM Taneshia Persaud >>>>> taneshia.persaud@thekey.com> wrote: >>>>>> >>>>>>> @Irin Eva I can, but at this point I am not >>>>>>> sure how much she is owed. >>>>>>> >>>>>>> According to the caregiver, she has been short on every pay stub >>>>>>> 5hrs & 5.25hrs on her weekly Sat/Sun shifts, as this has been ongoi= ng since >>>>>>> she returned from vacation in May 2022. >>>>>>> >>>>>>> On Wed, Jul 20, 2022 at 9:56 AM Irin Eva >>>>>>> wrote: >>>>>>> >>>>>>>> Hi Sandra,, >>>>>>>> >>>>>>>> I already spoke with Tanisha and CG regarding this. I will connect >>>>>>>> with her again. This is actually a tech issue. Even though she is = working >>>>>>>> more hours, her time sheet shows 5 or 5.25 hours. >>>>>>>> >>