Re: IMPORTANT -- Fwd: New After Hours Unicom Message Received

--000000000000e285ba05e442fe23 Content-Type: multipart/alternative; boundary="000000000000e285b805e442fe22" --000000000000e285b805e442fe22 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tanisha, Let me talk with CG. If there is any way we can adjust with next pay. If not, then I will speak with Sandra and let you know. Best Regards, Irin On Wed, Jul 20, 2022 at 5:04 PM Taneshia Persaud wrote: > Please see attached spreadsheet. > > If we can e-transfer the difference to the caregiver, that would be great > and the best solution. I do have a scheduled call with her tomorrow, so > please let me know if this is doable. > > Many thanks, > > Taneshia > > On Wed, Jul 20, 2022 at 12:12 PM Irin Eva wrote: > >> Hi Taneshia, >> >> The booking deadline for TOR CGs is 12:00pm every Monday (pay week). >> After 12:00pm the time sheet will be locked for payroll, but if we need = to >> adjust her timesheet we can unlock it for you. >> >> Also, we closed payroll every Tuesday (pay week). There is no adjustment >> possible after 12;00pm onTuesday. >> >> Pls let me know if you have any questions and concerns. >> >> Best Regards, >> Irin >> >> On Wed, Jul 20, 2022 at 11:51 AM Taneshia Persaud > taneshia.persaud@thekey.com> wrote: >> >>> [image: Screen Shot 2022-07-20 at 11.45.38 AM.png] >>> >>> On Wed, Jul 20, 2022 at 10:31 AM Taneshia Persaud >> taneshia.persaud@thekey.com> wrote: >>> >>>> Initially, it was a JIRA but when we didn=E2=80=99t get a timely respo= nse, it >>>> was brought up in our weekly meeting twice with everyone present. Then >>>> another email was sent to Nukul (attached). >>>> >>>> >>>> >>>> >>>> On Wed, Jul 20, 2022 at 10:27 AM Timothy Thomas wrote: >>>> >>>>> Taneshia who have you communicated with at Maventech to get this >>>>> resolved? Should we escalate to Vince or Nukul? There's nothing our p= ayroll >>>>> team can do to help with this unless you can provide a manual calcula= tion >>>>> of what's owed. >>>>> >>>>> Let me know and I can push for an answer. >>>>> >>>>> Thanks >>>>> >>>>> On Wed, Jul 20, 2022 at 10:16 AM Taneshia Persaud >>>> taneshia.persaud@thekey.com> wrote: >>>>> >>>>>> @Irin Eva I can, but at this point I am not >>>>>> sure how much she is owed. >>>>>> >>>>>> According to the caregiver, she has been short on every pay stub 5hr= s >>>>>> & 5.25hrs on her weekly Sat/Sun shifts, as this has been ongoing sin= ce she >>>>>> returned from vacation in May 2022. >>>>>> >>>>>> On Wed, Jul 20, 2022 at 9:56 AM Irin Eva wrote= : >>>>>> >>>>>>> Hi Sandra,, >>>>>>> >>>>>>> I already spoke with Tanisha and CG regarding this. I will connect >>>>>>> with her again. This is actually a tech issue. Even though she is w= orking >>>>>>> more hours, her time sheet shows 5 or 5.25 hours. >>>>>>> >>>>>>> @Taneshia Persaud Can you pls add in >>>>>>> the action sheet how much she owes and also pls let Ali know it is = not >>>>>>> billed yet. >>>>>>> >>>>>>> Best Regards, >>>>>>> Irin >>>>>>> >>>>>>> >>>>>>>