--0000000000002ddefe05fa2f6df6 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Yes will be done by end of month - on 1074 of 1100 records - 36 records to go! On Tue, Apr 25, 2023 at 2:26=E2=80=AFPM Lucas Motro wro= te: > Tim - Thanks. > > Audra, Angie - Can you please confirm on the NY side? We have to be off b= y > end of month otherwise will have to compensate Mavencare $11k for May. > > Lucas > > On Tue, Apr 25, 2023 at 2:22=E2=80=AFPM Timothy Thomas wr= ote: > >> We are on track to complete our export at the end of the month >> >> On Tue, Apr 25, 2023 at 12:07 PM Michelle Verbruggen > michelle.verbruggen@vivtechnologies.com> wrote: >> >>> Hi Audra and Tim, >>> >>> Circling back on this. Please confirm. >>> >>> Best, >>> >>> Michelle >>> >>> *Michelle Verbruggen* >>> Chief of Staff >>> vivtechnologies.com >>> >>> >>> On Fri, Apr 21, 2023 at 1:13=E2=80=AFPM Michelle Verbruggen >> michelle.verbruggen@vivtechnologies.com> wrote: >>> >>>> Hi Audra and Tim, >>>> >>>> Hope your week is going well. >>>> >>>> A friendly reminder that we will be sunsetting TheKey's portal >>>> infrastructure on April 30th (just over a week from now). >>>> >>>> Please confirm you have completed the required downloads on your end. >>>> >>>> Best, >>>> >>>> Michelle >>>> >>>> *Michelle Verbruggen* >>>> Chief of Staff >>>> vivtechnologies.com >>>> >>>> >>>> On Mon, Apr 10, 2023 at 10:04=E2=80=AFAM Audra Williams >>>> wrote: >>>> >>>>> We are still working on this for NY as well. It is taking a lot >>>>> longer than expected. >>>>> >>>>> Thank you! >>>>> >>>>> On Mon, Apr 10, 2023 at 6:47=E2=80=AFAM Timothy Thomas wrote: >>>>> >>>>>> Hi Lucas. >>>>>> >>>>>> We will manually export the data ASAP. Should have it completed >>>>>> within the next two weeks. >>>>>> >>>>>> Thanks >>>>>> >>>>>> On Thu, Apr 6, 2023 at 12:23 AM Lucas Motro >>>>>> wrote: >>>>>> >>>>>>> Timothy, are we talking about a couple hundred caregivers? Sounds >>>>>>> like bulk download not an option and we can't ask to maintain the M= avencare >>>>>>> portal indefinitely so maybe you can advise whether we can look at >>>>>>> downloading caregiver files individually which it sounds like our C= aregiver >>>>>>> Ambassador has already started doing. Let us know if you have a dif= ferent >>>>>>> perspective. >>>>>>> >>>>>>> Thanks, >>>>>>> L >>>>>>> >>>>>>> On Tue, Apr 4, 2023 at 6:10=E2=80=AFPM Michelle Verbruggen >>>>>> michelle.verbruggen@vivtechnologies.com> wrote: >>>>>>> >>>>>>>> Hi Tim, >>>>>>>> >>>>>>>> Unfortunately, we cannot assist with a bulk download of the data. >>>>>>>> >>>>>>>> Although we maintained the database for the remainder of March as = a >>>>>>>> buffer period, there is significant cost associated with this main= tenance. >>>>>>>> We were set to disconnect on March 31st, however, following your e= mail will >>>>>>>> revert back on the cost to extend/continue access for the month of= April. >>>>>>>> >>>>>>>> Best, >>>>>>>> >>>>>>>> Michelle >>>>>>>> >>