--0000000000009b0ea005fa2d41df Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Tim - Thanks. Audra, Angie - Can you please confirm on the NY side? We have to be off by end of month otherwise will have to compensate Mavencare $11k for May. Lucas On Tue, Apr 25, 2023 at 2:22=E2=80=AFPM Timothy Thomas wrot= e: > We are on track to complete our export at the end of the month > > On Tue, Apr 25, 2023 at 12:07 PM Michelle Verbruggen michelle.verbruggen@vivtechnologies.com> wrote: > >> Hi Audra and Tim, >> >> Circling back on this. Please confirm. >> >> Best, >> >> Michelle >> >> *Michelle Verbruggen* >> Chief of Staff >> vivtechnologies.com >> >> >> On Fri, Apr 21, 2023 at 1:13=E2=80=AFPM Michelle Verbruggen > michelle.verbruggen@vivtechnologies.com> wrote: >> >>> Hi Audra and Tim, >>> >>> Hope your week is going well. >>> >>> A friendly reminder that we will be sunsetting TheKey's portal >>> infrastructure on April 30th (just over a week from now). >>> >>> Please confirm you have completed the required downloads on your end. >>> >>> Best, >>> >>> Michelle >>> >>> *Michelle Verbruggen* >>> Chief of Staff >>> vivtechnologies.com >>> >>> >>> On Mon, Apr 10, 2023 at 10:04=E2=80=AFAM Audra Williams >>> wrote: >>> >>>> We are still working on this for NY as well. It is taking a lot longe= r >>>> than expected. >>>> >>>> Thank you! >>>> >>>> On Mon, Apr 10, 2023 at 6:47=E2=80=AFAM Timothy Thomas = wrote: >>>> >>>>> Hi Lucas. >>>>> >>>>> We will manually export the data ASAP. Should have it completed withi= n >>>>> the next two weeks. >>>>> >>>>> Thanks >>>>> >>>>> On Thu, Apr 6, 2023 at 12:23 AM Lucas Motro wrote= : >>>>> >>>>>> Timothy, are we talking about a couple hundred caregivers? Sounds >>>>>> like bulk download not an option and we can't ask to maintain the Ma= vencare >>>>>> portal indefinitely so maybe you can advise whether we can look at >>>>>> downloading caregiver files individually which it sounds like our Ca= regiver >>>>>> Ambassador has already started doing. Let us know if you have a diff= erent >>>>>> perspective. >>>>>> >>>>>> Thanks, >>>>>> L >>>>>> >>>>>> On Tue, Apr 4, 2023 at 6:10=E2=80=AFPM Michelle Verbruggen >>>>> michelle.verbruggen@vivtechnologies.com> wrote: >>>>>> >>>>>>> Hi Tim, >>>>>>> >>>>>>> Unfortunately, we cannot assist with a bulk download of the data. >>>>>>> >>>>>>> Although we maintained the database for the remainder of March as a >>>>>>> buffer period, there is significant cost associated with this maint= enance. >>>>>>> We were set to disconnect on March 31st, however, following your em= ail will >>>>>>> revert back on the cost to extend/continue access for the month of = April. >>>>>>> >>>>>>> Best, >>>>>>> >>>>>>> Michelle >>>>>>> >>>>>>> *Michelle Verbruggen* >>>>>>> Chief of Staff >>>>>>> vivtechnologies.com >>>>>>> >>>>>>> >>>>>>> >>>>>>>> From: Timothy Thomas >>>>>>>> Date: Fri, Mar 31, 2023 at 11:47=E2=80=AFAM >>>>>>>> Subject: Fwd: Maven Care Portal >>>>>>>> To: Ryan