Re: Re: Requested Information from HostGator Support

--000000000000a5b79205de0cbd5e Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable He was a former franchise owner (whom the Toronto location was purchased from). He originally set up the domain and we need access to it. On Mon, May 2, 2022 at 11:01 AM Micah Killgore wrote: > Hi team, > > What role did Edward Lee hold? Legal is inquiring. > > Micah Killgore > IT Help Desk Specialist > (984) 240-2362 > TheKey.com > [image: TheKey] > > On Mon, 2 May at 1:50 PM , Alexa Graziani wrote: > Hi IT Team, > > Is it possible to gain access to edward@homecareassistance.com to get a > password reset email? > > Thanks, > > On Mon, May 2, 2022 at 10:36 AM Timothy Thomas > wrote: > >> Yes can we reactivate his email and try another password reset? >> >> On Mon, May 2, 2022 at 8:40 AM Alexa Graziani >> wrote: >> >>> Hi Dev Team, >>> >>> What are our options from a tech perspective here? >>> >>> Timothy - it's possible IT to get us access to the Edward email to get = a >>> verification code but I'm not sure. >>> >>> Sincerely, >>> >>> On Mon, May 2, 2022 at 5:45 AM Steve Darley >> sdarley@homecareassistance.com> wrote: >>> >>>> I have attempted to retrieve information from Enom on this to no avail >>>> so far. >>>> >>>> Edward Lee was the original franchisee of the Toronto location in 2013 >>>> and created/ registered the domain. We took it over in 2014. He hasn't= been >>>> involved at all since then. >>>> >>>> I asked for a password reset - but my suspicion is that enom still ha= s >>>> Edward Lee's contact information on file. >>>> >>>> Will keep you posted. >>>> >>>> Steve >>>> >>>> >>>> On Fri, Apr 29, 2022 at 7:18 PM Alexa Graziani >>>> wrote: >>>> >>>>> Thank you, Hafiz! >>>>> >>>>> Steve - please coordinate with the dev team on this. >>>>> >>>>> Sincerely, >>>>> >>>>> On Fri, Apr 29, 2022 at 4:15 PM Hafiz Bahramzi >>>>> wrote: >>>>> >>>>>> Happy Friday Team, >>>>>> >>>>>> The torontohomecareassistance.ca domain is not in hostgator. It was >>>>>> registered by Steve with a company called enom and it=E2=80=99s stil= l registered >>>>>> with enom. The login information we have on file are no longer worki= ng. >>>>>> Steve can do a reset of password. >>>>>> >>>>>> Here is the whois lookup info: >>>>>> >>>>>> https://www.godaddy.com/whois/results.aspx?checkAvail=3D1&domain=3Dt= orontohomecareassistance.ca >>>>>> >>>>>> The domain Fayaz mentioned is homecareassistancetoronto.ca which was >>>>>> never used. We are happy to transfer that over to you as long as any= domain >>>>>> registration fees are paid. >>>>>> >>>>>> Here is the enom login page: >>>>>> https://access.enom.com/default.aspx?action=3Dlogin >>>>>> >>>>>> Have a great weekend everyone. >>>>>> >>>>>> >>>>>> Best Regards, >>>>>> >>>>>> Hafiz Bahramzi >>>>>> Saba, Inc. >>>>>> 3954 Murphy Canyon Rd | Suite D 201 >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> San Diego, CA 92123 >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> Office >>>>>> : >>>>>> 858-277-1717 >>>>>>