--0000000000007325840623e69672 Content-Type: multipart/alternative; boundary="0000000000007325830623e69671" --0000000000007325830623e69671 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Just to ensure we're following protocol please see below for Sugas' order. Let me know if this is approved: [image: Screenshot 2024-10-07 at 12.42.49 PM.png] [image: Screenshot 2024-10-07 at 12.42.58 PM.png] [image: Screenshot 2024-10-07 at 12.43.07 PM.png] On Mon, Oct 7, 2024 at 12:38=E2=80=AFPM Denny Roebel wrote: > Thank you everyone for assisting on this. Have a great week! > > -Denny > > On Mon, Oct 7, 2024 at 1:34=E2=80=AFPM Emma Zumsen wrote: > >> Thanks Rob! >> >> On Mon, Oct 7, 2024 at 12:22=E2=80=AFPM Timothy Thomas w= rote: >> >>> Good news! Thank you. >>> >>> On Mon, Oct 7, 2024 at 12:48=E2=80=AFPM Rob Dauses >>> wrote: >>> >>>> All- >>>> >>>> This is fixed! See screenshot below. I was logged in as Sugas to >>>> confirm. >>>> >>>> [image: image.png] >>>> >>>> In case you're curious, this was the result of the ship method options >>>> selected when we built out the site *before* your expansion in >>>> Canada. UPS won't deliver to Canada via Ground or 2-Day, so we just a= dded >>>> a third option: UPS Standard. >>>> >>>> Questions? Happy to jump on a quick call this afternoon. >>>> >>>> - Rob >>>> >>>> >>>> >>>> >>>> ROB DAUSES >>>> Strategic Accounts >>>> 13201 Mid-Atlantic Boulevard, Suite 100, Laurel, MD 20708 >>>> *c* 410.598.2386 >>>> *e* robert.s.dauses@rrd.com >>>> *w* rrd.com >>>> [image: RRD] >>>> >>>> >>>> >>>> >>>> On Mon, Oct 7, 2024 at 12:34=E2=80=AFPM Ashley Mirone >>>> wrote: >>>> >>>>> Looping in +Timothy Thomas here who has insights on >>>>> the process and what the team needs to set these new hires up for suc= cess >>>>> >>>>> Ashley Mirone >>>>> Vice President of Business Development >>>>> *Please note my email has changed:* >>>>> amirone@TheKey.com >>>>> Direct: (310) 755-9669 >>>>> TheKey.com >>>>> [image: TheKey] >>>>> >>>>> >>>>> On Mon, Oct 7, 2024 at 9:02=E2=80=AFAM Rob Dauses >>>>> wrote: >>>>> >>>>>> Emma - We're on it. Stand by ... >>>>>> >>>>>> +TheKey Sales Support >>>>>> >>>>>> - RD >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> ROB DAUSES >>>>>> Strategic Accounts >>>>>> 13201 Mid-Atlantic Boulevard, Suite 100, Laurel, MD 20708 >>>>>> *c* 410.598.2386 >>>>>> *e* robert.s.dauses@rrd.com >>>>>> *w* rrd.com >>>>>> [image: RRD] >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> On Mon, Oct 7, 2024 at 12:00=E2=80=AFPM Emma Zumsen >>>>>> wrote: >>>>>> >>>>>>> Hey Rob, >>>>>>> >>>>>>> Just saw Josh's OOO note. Can you possibly help us resolve the >>>>>>> Canadian shipping issues? >>>>>>> >>>>>>> Thanks! >>>>>>> >>>>>>> >>>>>>> On Mon, Oct 7, 2024 at 10:45=E2=80=AFAM Emma Zumsen >>>>>>> wrote: >>>>>>> >>>>>>>> Hi there, >>>>>>>> >>>>>>>> Let me dig in with Josh to see what solutions we can find. >>>>>>>> >>>>>>>> @Joshua Shiner - are you able to >>>>>>>> troubleshoot this issue so we can get these materials out the door