--0000000000002dbf6d061cbc9379 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you for your help! Who leads that team? On Mon, Jul 8, 2024 at 6:11=E2=80=AFAM Renee Drobek wrote: > Yes! These requests typically route to the Saviynt team rather than my > team, so let me check in on the status and escalate. I'll get back to you > when I have an update. > > On Sat, Jul 6, 2024 at 10:19=E2=80=AFPM Audra Williams wrote: > >> Renee, can you please help us to escalate this? >> >> Best, >> >> Audra Williams >> Director, Divisional Operations >> (425) 757-7027 >> TheKey.com >> >> >> [image: TheKey] >> >> >> On Thu, Jul 4, 2024 at 12:43=E2=80=AFPM Timothy Thomas w= rote: >> >>> @Chad Everitt or @Audra Williams >>> Could you please help escalate this request. Still >>> not no response from SF support. >>> >>> On Tue, Jun 18, 2024 at 1:57=E2=80=AFPM Timothy Thomas = wrote: >>> >>>> @Mike Conner could you assist with this >>>> request as well? >>>> >>>> ---------- Forwarded message --------- >>>> From: Sharon Speirs >>>> Date: Tue, Jun 18, 2024 at 1:19=E2=80=AFPM >>>> Subject: Fwd: Access for Shellie Lim >>>> To: Sales Force IT Support >>>> Cc: Timothy Thomas >>>> >>>> >>>> Hi there >>>> I have sent in two tickets now for the same issue for Shellie Lim and >>>> not having access to Sales Force. >>>> Can anyone please get back to me and let me know where I should be >>>> reaching out for help as our IT department is the one who sent me to y= our >>>> team >>>> Kind regards >>>> Sharon >>>> >>>> Sharon, Speirs >>>> >>>> General Manager >>>> >>>> Vancouver, BC >>>> >>>> Office: 778.279.3634 >>>> >>>> sspeirs@thekey.com >>>> >>>> TheKey.ca >>>> >>>> [image: TheKey] >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> ---------- Forwarded message --------- >>>> From: Salesforce Support >>>> Date: Wed, Jun 12, 2024 at 2:13=E2=80=AFPM >>>> Subject: Access for Shellie Lim >>>> To: >>>> >>>> >>>> Hi SharonSpeirs, Thank you for submitting a request to the Salesforce >>>> Support team. Your request has the ticket ID 832486. Please use this t= icket >>>> ID for any communication regarding this request. The Salesforce Suppor= t >>>> team will keep you updated on the progress to resolving your ticket. T= hank >>>> you. >>>> >>>> 832486:611100 >>>> >>>> >>>> -- >>>> Tim Thomas >>>> Head of Canada Division >>>> *Please note my email has changed:* >>>> tt@TheKey.com >>>> (514) 591-9387 >>>> TheKey.ca >>>> [image: TheKey] >>>> >>> >>> >>> -- >>> Tim Thomas >>> Head of Canada Division >>> *Please note my email has changed:* >>> tt@TheKey.com >>> (514) 591-9387 >>> TheKey.ca >>> [image: TheKey] >>> >> --0000000000002dbf6d061cbc9379 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you for your help!=C2=A0 Who leads that team? =C2= =A0 On Mon, Jul 8, 2024 at 6:11=E2=80=AFAM Renee Drobek = < renee.drobek@thekey.com &= gt; wrote: Yes! Th= ese requests typically route to the Saviynt team rather than my team, s