--000000000000e8d25c061cbc274f Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Yes! These requests typically route to the Saviynt team rather than my team, so let me check in on the status and escalate. I'll get back to you when I have an update. On Sat, Jul 6, 2024 at 10:19=E2=80=AFPM Audra Williams = wrote: > Renee, can you please help us to escalate this? > > Best, > > Audra Williams > Director, Divisional Operations > (425) 757-7027 > TheKey.com > > > [image: TheKey] > > > On Thu, Jul 4, 2024 at 12:43=E2=80=AFPM Timothy Thomas wr= ote: > >> @Chad Everitt or @Audra Williams >> Could you please help escalate this request. Still >> not no response from SF support. >> >> On Tue, Jun 18, 2024 at 1:57=E2=80=AFPM Timothy Thomas w= rote: >> >>> @Mike Conner could you assist with this >>> request as well? >>> >>> ---------- Forwarded message --------- >>> From: Sharon Speirs >>> Date: Tue, Jun 18, 2024 at 1:19=E2=80=AFPM >>> Subject: Fwd: Access for Shellie Lim >>> To: Sales Force IT Support >>> Cc: Timothy Thomas >>> >>> >>> Hi there >>> I have sent in two tickets now for the same issue for Shellie Lim and >>> not having access to Sales Force. >>> Can anyone please get back to me and let me know where I should be >>> reaching out for help as our IT department is the one who sent me to yo= ur >>> team >>> Kind regards >>> Sharon >>> >>> Sharon, Speirs >>> >>> General Manager >>> >>> Vancouver, BC >>> >>> Office: 778.279.3634 >>> >>> sspeirs@thekey.com >>> >>> TheKey.ca >>> >>> [image: TheKey] >>> >>> >>> >>> >>> >>> >>> >>> ---------- Forwarded message --------- >>> From: Salesforce Support >>> Date: Wed, Jun 12, 2024 at 2:13=E2=80=AFPM >>> Subject: Access for Shellie Lim >>> To: >>> >>> >>> Hi SharonSpeirs, Thank you for submitting a request to the Salesforce >>> Support team. Your request has the ticket ID 832486. Please use this ti= cket >>> ID for any communication regarding this request. The Salesforce Support >>> team will keep you updated on the progress to resolving your ticket. Th= ank >>> you. >>> >>> 832486:611100 >>> >>> >>> -- >>> Tim Thomas >>> Head of Canada Division >>> *Please note my email has changed:* >>> tt@TheKey.com >>> (514) 591-9387 >>> TheKey.ca >>> [image: TheKey] >>> >> >> >> -- >> Tim Thomas >> Head of Canada Division >> *Please note my email has changed:* >> tt@TheKey.com >> (514) 591-9387 >> TheKey.ca >> [image: TheKey] >> > --000000000000e8d25c061cbc274f Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Yes! These requests typically route to the Saviynt team ra= ther than my team, so let me check in on the status and escalate. I'll = get back to you when I have an update. = On Sat, Jul 6, 2024 at 10:19=E2=80=AF= PM Audra Williams < audraw@thekey.co= m > wrote: Renee, can you please help us to escalate this? Best, Audra Williams Director, Divisional Operations (425) 757-7027 <font style=3D"font-family:Ari= al,Helvetica,sans-serif;line-heig