--00000000000073554105f9b6c72c Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Tim for resolving this issue. On Wed., Apr. 19, 2023, 16:45 , wrote: > Hi > > I am able to log on with this email > > Thanks for your help > > Stephen > > Sent from my iPhone > > On Apr 19, 2023, at 4:36 PM, Timothy Thomas wrote: > > =EF=BB=BF > Ok invitation sent to Frisket14@bell.net > > Let us know if it's the same issue. > > On Wed, Apr 19, 2023 at 3:20=E2=80=AFPM Jon McDonald > wrote: > >> Thanks Tim >> >> Let=E2=80=99s try Frisket14@bell.net >> >> Stephen >> >> On Apr 19, 2023, at 3:05 PM, Timothy Thomas wrote: >> >> =EF=BB=BF >> There is definitely a bug of some kind as I can confirm the same >> experience. >> >> I have reached out to my support contact at Wellsky and will circle back >> as soon as I hear back. >> >> In the interim do you have another email address we could try to set you >> up with? >> >> On Wed, Apr 19, 2023 at 2:57=E2=80=AFPM Jon McDonald >> wrote: >> >>> =EF=BB=BF >>> Hi Tim >>> >>> I reset my password with the one you gave me. >>> >>> I tried to log on with new password but same result >>> >>> Stephen >>> >>> On Apr 19, 2023, at 2:53 PM, Timothy Thomas wrote: >>> >>> =EF=BB=BF >>> Hi Jon, >>> >>> I've reset your password for the Family Room portal. Could you please >>> follow the link in your email to reset your password and please select = the >>> following password so I can assist in debugging the problem. >>> >>> Password: TheKey123 >>> >>> Let me know when this has been completed. >>> Thank you, >>> Tim >>> -- >>> Tim Thomas >>> Head of Canada Division >>> *Please note my email has changed:* >>> tt@TheKey.com >>> (514) 591-9387 >>> TheKey.ca >>> [image: TheKey] >>> >> >> >> -- >> Tim Thomas >> Head of Canada Division >> *Please note my email has changed:* >> tt@TheKey.com >> (514) 591-9387 >> TheKey.ca >> [image: TheKey] >> > > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.ca > [image: TheKey] > > --00000000000073554105f9b6c72c Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Tim for resolving this issue. On Wed., Apr. 19, 20= 23, 16:45 , < jon.mcdonald@s= ympatico.ca > wrote: Hi I am able to log on with this email=C2=A0 Thanks for your help=C2=A0 Stephen=C2=A0 Sent from my iPhone On Apr 19, 2023, at 4:36 PM, Timothy Th= omas < tt@thekey.com > wrote: =EF=BB=BF Ok invitation sent to= =C2=A0 Frisket14@bell.net Let us know if it's the= same issue.=C2=A0 On Wed, Apr 19, 2023 at 3:20=E2=80=AFPM Jon McDonal= d < Jon.mcdonald@sympatico.ca > wrote: Thanks Tim Let=E2=80=99s try Frisket14@bell.net Stephen=C2=A0 On Apr 19, 202= 3, at 3:05 PM, Timothy Thomas < tt@thekey.com > wrote: =EF=BB=BF There is definitely a bug of some = kind as I can confirm the same experience.=C2=A0 I have = reached out to my support contact at Wellsky and will circle back as soon