--0000000000002e75ec0616c87d25 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Afternoon Everyone, I apologize for the delay. To date, we have not received a response from Lisa. To move forward I will send another formal demand to Lisa via email and certified mail return receipt requested. Once we can show that she has been notified of the demand at least twice we can move forward with collections if desired. This demand will be sent out no later than tomorrow and we'll give her 10 days to respond. I researched and located a Canadian law firm and collection agency that will handle all pre-litigation on a contingency basis. We're scheduling a meeting to explore potential next steps. I'll keep you posted. Thank you, *Tammi Franzese* Senior Corporate Paralegal | *TheKey*813.521.5269 [image: TheKey] On Mon, Apr 22, 2024 at 12:43=E2=80=AFPM Steve Koyanagi wrote: > Tammi is reviewing the file and will circle back. > > On Mon, Apr 22, 2024 at 9:41=E2=80=AFAM Timothy Thomas wr= ote: > >> Hi Steve, >> >> Did we ever receive a response on the collections letter to Helen St. >> Piere? >> >> Thanks >> >> On Wed, Oct 4, 2023 at 3:15=E2=80=AFPM Timothy Thomas wr= ote: >> >>> Thanks! >>> >>> On Wed, Oct 4, 2023 at 2:57=E2=80=AFPM Steve Koyanagi >>> wrote: >>> >>>> We=E2=80=99ve sent out the letter and are waiting on a response. >>>> >>>> We will keep you posted. >>>> >>>> On Wed, Oct 4, 2023 at 10:38 AM Timothy Thomas wrote: >>>> >>>>> Any updates here? >>>>> >>>>> Steve, did you ever receive an answer? >>>>> >>>>> On Thu, Sep 21, 2023 at 11:40=E2=80=AFAM Steve Koyanagi >>>>> wrote: >>>>> >>>>>> Our team can send a letter. Can you confirm the $ amount you'd like >>>>>> to offer that we can include in the letter? >>>>>> >>>>>> On Thu, Sep 21, 2023 at 6:12=E2=80=AFAM = wrote: >>>>>> >>>>>>> Good morning, >>>>>>> >>>>>>> >>>>>>> >>>>>>> I believe that they would be willing to settle however, in absence >>>>>>> of the contract, I have been told that they are unwilling to negoti= ate. >>>>>>> Perhaps a letter from legal might be more effective at this time. P= lease >>>>>>> let me know your thoughts. >>>>>>> >>>>>>> >>>>>>> >>>>>>> Gerard >>>>>>> >>>>>>> >>>>>>> >>>>>>> *From:* Timothy Thomas >>>>>>> *Sent:* Wednesday, September 20, 2023 8:06 PM >>>>>>> *To:* Steve Koyanagi >>>>>>> *Cc:* Ali Malik ; Tammi Franzese >>>>>> tammi.franzese@thekey.com>; gerard.draetta@thekey.com >>>>>>> *Subject:* Re: FW: Helen St. Pierre >>>>>>> >>>>>>> >>>>>>> >>>>>>> Agreed with your approach Steve. >>>>>>> >>>>>>> >>>>>>> >>>>>>> I think 50% would be ideal as it would at least cover the costs >>>>>>> associated with care. From a negotiation point of view perhaps we s= tart at >>>>>>> 75% and move down to 50% as a final offer..? >>>>>>> >>>>>>> >>>>>>> >>>>>>> On Wed, Sep 20, 2023 at 6:17=E2=80=AFPM Steve Koyanagi >>>>>>> wrote: >>>>>>> >>>>>>> Looping in our new paralegal Tammi as she will help spearhead legal >>>>>>> collections. Perhaps we