--00000000000012b58c0605a31a06 Content-Type: multipart/alternative; boundary="00000000000012b58b0605a31a05" --00000000000012b58b0605a31a05 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Will do, Thank you. On Mon, Sep 18, 2023 at 10:19=E2=80=AFAM wrote: > Hi Michelle > > > > I shared who our bank contacts are with Gerard, for each CAD location, > last week. Please ask the client for an estimated time frame of when they > made payment if you haven=E2=80=99t already and reach out to our interna = resources > who can pull a bank report for you. > > > > Elizabeth Clark > > *Director, CI & Transformation* > > *Long Term Care Insurance, Onboarding* > > > > *TheKey* > > > > > > > > *From:* Michelle Hudgins > *Sent:* Monday, September 18, 2023 6:58 AM > *To:* Timothy Thomas ; Gerard Draetta gerard.draetta@thekey.com> > *Cc:* Elizabeth Clark > *Subject:* Re: VM from 14168011105 [JOHN BLOOM] to Ext. 1410500 on > 9/14/23 6:35 PM for 150 sec > > > > Hello Tim, > > > > I had reached out to Sumir regarding the balance and back story of why w= e > had not received payments. She requested that I ask the client when he > issued the e-transfer and the amount. > > I reached out to Ali and Sumira last week after my call with Mr.Bloom t= o > let them know the status of what the client is requesting and if this is= a > possible write off. > > I have not heard back from either one of them. > > I am looping in Gerard as well so that he is aware of the call we receive= d. > > > > On Mon, Sep 18, 2023 at 9:04=E2=80=AFAM Timothy Thomas wr= ote: > > Hi Michelle, > > > > The following voicemail came into our Toronto office line for you. I'm > not exactly clear on why he's asking for compensation but let me know wha= t > you think. > > > > Thanks! > > Tim > > ---------- Forwarded message --------- > From: *Kathryn Nester* > Date: Thu, Sep 14, 2023 at 5:57=E2=80=AFPM > Subject: Fwd: VM from 14168011105 [JOHN BLOOM] to Ext. 1410500 on 9/14/23 > 6:35 PM for 150 sec > To: Timothy Thomas > Cc: Poulami Shah > > > > Hi Tim, > > > > A previous client with Oakville just left a voicemail about invoices we > are asking for..? He talks about wanting to be compensated or we can take > him to court over paying it. Not sure who to direct this to if you can > either follow up or get this to the right person please. Copying Pauli as > well as she is the case manager. > > > > Thanks, > > Kathryn > > *Kathryn Nester* > > Caregiver Ambassador > > 416-488-8777 > > > > *TheKey.ca* > > > > [image: Image removed by sender. TheKey] > > > > > > > Begin forwarded message: > > *From:* VirtualOfficeVoiceMails@8x8.com > *Date:* September 14, 2023 at 5:38:10 PM EDT > *To:* knester@thekey.com > *Subject:* *VM from 14168011105 [JOHN BLOOM] to Ext. 1410500 on 9/14/23 > 6:35 PM for 150 sec* > > =EF=BB=BF > > [image: Image removed by sender. 8x8 Inc.] > [image: Image removed by sender.] > > *Hello Kathryn Nester,* > > Your Virtual Office Extension 1410500 has a new voicema