This is a multipart message in MIME format. ------=_NextPart_000_03F9_01D9EA00.7B2FCC90 Content-Type: multipart/alternative; boundary="----=_NextPart_001_03FA_01D9EA00.7B2FCC90" ------=_NextPart_001_03FA_01D9EA00.7B2FCC90 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Michelle =20 I shared who our bank contacts are with Gerard, for each CAD location, = last week. Please ask the client for an estimated time frame of when = they made payment if you haven=E2=80=99t already and reach out to our = interna resources who can pull a bank report for you. =20 Elizabeth Clark=20 Director, CI & Transformation Long Term Care Insurance, Onboarding =20 TheKey =20 =20 =20 From: Michelle Hudgins =20 Sent: Monday, September 18, 2023 6:58 AM To: Timothy Thomas ; Gerard Draetta = Cc: Elizabeth Clark Subject: Re: VM from 14168011105 [JOHN BLOOM] to Ext. 1410500 on 9/14/23 = 6:35 PM for 150 sec =20 Hello Tim,=20 =20 I had reached out to Sumir regarding the balance and back story of why = we had not received payments. She requested that I ask the client when = he issued the e-transfer and the amount. =20 I reached out to Ali and Sumira last week after my call with Mr.Bloom = to let them know the status of what the client is requesting and if = this is a possible write off.=20 I have not heard back from either one of them. I am looping in Gerard as well so that he is aware of the call we = received. =20 On Mon, Sep 18, 2023 at 9:04=E2=80=AFAM Timothy Thomas > wrote: Hi Michelle, =20 The following voicemail came into our Toronto office line for you. I'm = not exactly clear on why he's asking for compensation but let me know = what you think.=20 =20 Thanks! Tim ---------- Forwarded message --------- From: Kathryn Nester > Date: Thu, Sep 14, 2023 at 5:57=E2=80=AFPM Subject: Fwd: VM from 14168011105 [JOHN BLOOM] to Ext. 1410500 on = 9/14/23 6:35 PM for 150 sec To: Timothy Thomas > Cc: Poulami Shah > =20 Hi Tim,=20 =20 A previous client with Oakville just left a voicemail about invoices we = are asking for..? He talks about wanting to be compensated or we can = take him to court over paying it. Not sure who to direct this to if you = can either follow up or get this to the right person please. Copying = Pauli as well as she is the case manager. =20 =20 Thanks, Kathryn=20 =09 =09 Kathryn Nester Caregiver Ambassador 416-488-8777 =20 TheKey.ca =20 =09 =09 =09 =09 =20 =09 =20 =09 =09 Begin forwarded message: From: VirtualOfficeVoiceMails@8x8.com = =20 Date: September 14, 2023 at 5:38:10 PM EDT To: knester@thekey.com =20 Subject: VM from 14168011105 [JOHN BLOOM] to Ext. 1410500 on 9/14/23 = 6:35 PM for 150 sec =EF=BB=BF=20 Hello Kathryn Nester, Your Virtual Office Extension 1410500 has a new voicemail.=20 _____ =20 New voicemail details: Received from: 1-416-801-1105 JOHN BLOOM=20 Date/Time: Thursday, September 14, 2023 6:35:28 PM Duration: 150 Seconds VM Transcript: My name is John Blum. My address is 2111. Lakeshore Road in Oakville. = This Michael Higgins has been trying to get a hold of me and sent = bookkeeper several times after me. I'm going to chase up 1, 2, 3, 4, 5, = 6 invoices. 1, 2, 3, 4, 5, 6 invoices of yours. Then I will need some = compensation for it. These invoices go back to November 30th of 19th of = 22. They're way over 6 months old. This was a company suitable. It = should have been taken up before you took over the company. They're = going to make me go through the other team. I need some compensation for = it. For every invoices that I come up with, I'll take 50 bucks. That's = fair with me. I'll come up with the checks for these invoices. If you = don't want to compensate me for casing your due diligence, then there's = only one other thing is to take me to court. I can prove it in court and = get the court judgment on my costs to do the job. There you go. John = Bloom, Halter not oleelectric. Thank you very much. _____ =20 =20 =20 --=20 Tim Thomas Head of Canada Division Please note my email has changed: tt@TheKey.com (514) 591-9387 =09 TheKey.ca =20 =20 ------=_NextPart_001_03FA_01D9EA00.7B2FCC90 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Hi Michelle I shared who = our bank contacts are with Gerard, for each CAD location, last week. = Please ask the client for an estimated time frame of when they made = payment if you haven=E2=80=99t already and reach out to our interna = resources who can pull a bank report for you. Elizabeth Clark Director, CI & = Transformation Long Term Care Insurance, = Onboarding </s