Re: Judy T

From
Poulami Shah <poulami.shah@thekey.com>
To
Timothy Thomas <tt@thekey.com>
CC
Cheryl Cartwright <ccartwright@thekey.com>
Date
Wed, 9 Nov 2022 09:49:49 -0500
Folder
INBOX
--00000000000049c9d805ed0ac56c Content-Type: multipart/alternative; boundary="00000000000049c9d705ed0ac56b" --00000000000049c9d705ed0ac56b Content-Type: text/plain; charset="UTF-8" Hi Tim, The current billing rate for Richard Maran is at $38 and the caregiver pay rates for Lynn is $18 and for Tracey $17. *Best regards* *Pauli Shah* *Client Success Manager* *Home Care Assistance * *Serving Oakville, Mississauga, Burlington, Waterloo & Wellington region* 375 University Ave E, Waterloo, ON, N2K3M7 Tel: 289-412-1441 2525 Old Bronte Rd, Suite 212, Oakville, ON, L6M 4J2 Tel: 905-337-1200 *Champions of Aging Well* *www.**H**o * *me Care Assistance Waterloo .ca www.HomeCareAssistanceGuelph.ca* *www.HomeCareAssistanceOakville.ca**www.HomeCareAssistanceMississauga.ca* Visit our Website Read our Mission Balanced Care Method On Wed, Nov 9, 2022 at 9:45 AM Poulami Shah wrote: > Hi Cheryl, > > Judy has just extended evening care from 4.30 -8.30pm three days a week > from the 1st week of November and also agreed to pay mileage for one of > their favorite caregivers. I think we should just leave the rates as is for > now. > > *Best regards* > *Pauli Shah* > *Client Success Manager* > *Home Care Assistance * > *Serving Oakville, Mississauga, Burlington, Waterloo & Wellington region* > 375 University Ave E, Waterloo, ON, N2K3M7 Tel: 289-412-1441 > 2525 Old Bronte Rd, Suite 212, Oakville, ON, L6M 4J2 Tel: 905-337-1200 > > > *Champions of Aging Well* > > *www.**H**o > * > > *me > Care > Assistance > Waterloo > .ca > www.HomeCareAssistanceGuelph.ca* > *www.HomeCareAssistanceOakville.ca**www.HomeCareAssistanceMississauga.ca* > Visit our Website > > Read our Mission > > Balanced Care Method > > > > On Wed, Nov 9, 2022 at 7:25 AM Cheryl Cartwright > wrote: > >> Good morning, >> >> Judy T has pushed back on her rate increase. She thinks 8% is too steep >> especially considering they have increased hours a lot recently and now >> have 9.5 hours of care daily. She was actually expecting a discount not a >> rate increase because of the increased hours. She said she is really >> disappointed. >> >> Can we leave her as it is for now? I don't want to reduce her rate but >> because she was expecting a discount I feel even a one dollar raise would >> be insulting to her. Thoughts? >> >> We can always reevaluate in the new year. >> >> Cheryl >> > --00000000000049c9d705ed0ac56b Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, The current billing ra

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